Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Arlington Heights. Visit us today at 324 E Rand Rd, IL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.3
530 reviews
5 stars
240
4 stars
55
3 stars
38
2 stars
22
1 star
175
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including long wait times, unhelpful staff, and rude interactions.
Sales Practices
Several reviews mentioned aggressive sales tactics and misleading information regarding pricing and promotions.
Staff Knowledge
Customers expressed frustration with staff's lack of knowledge and inability to resolve issues effectively.
Store Experience
The store environment was often described as chaotic, with long lines and insufficient staff to assist customers.
Mixed Reviews
While some customers had positive experiences with specific employees, the overall sentiment leaned heavily towards dissatisfaction.
- NHNick Hineline5 days ago5.0Nice very but terrible cancelation fee
- JRJohn RileyNov 9, 20254.0Surprisingly very easy and helpful
- OCOscar Rueda CalderónNov 2, 20251.0Really hard to get help with connection and devices issues. They are pretty quick at selling you services and charging you stuff but if you need support make sure you have at least 2 hours to sit and wait because they live at a glacial pace.
- NLNataliya LytvynenkoOct 13, 20251.0I don't recommend it. I made an appointment in advance with a Russian-speaking agent, but when I arrived, he wasn't there. No one warned me or canceled the appointment. I wasted an hour of my time.
- EVElmer VelasquezOct 13, 20255.0Award winning service and all the latest phones and devices available for you to see and experience. Surprisingly not a long wait given all the associates they have even when it’s busy.
Frequently Asked Questions About Xfinity Store by Comcast
What services does the Xfinity Store by Comcast in Arlington Heights offer?
The Xfinity Store provides internet, cable TV, home phone service, home security systems, and mobile phone services.
Where is the Xfinity Store by Comcast located in Arlington Heights?
It is located at 324 E Rand Rd, Suite 324, Arlington Heights, IL 60004, USA.
What are the regular business hours of the Xfinity Store by Comcast in Arlington Heights?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Are there any special holiday hours for the Xfinity Store in Arlington Heights?
Yes, the store is closed on November 27, 2025, and December 25, 2025. It has reduced hours on December 24 and 31, 2025, and January 1, 2026.
Does the Xfinity Store by Comcast have any COVID-19 safety practices?
Yes, they maintain professional cleaning and social distancing. Fully vaccinated customers do not need to wear masks unless required by mandates.
How can I contact the Xfinity Store by Comcast in Arlington Heights?
You can call the local phone number at +1 224-347-2974 or the main phone number at +1 800-934-6489.
Where can I find more information or order services online for the Arlington Heights Xfinity Store?
Visit their webpage at https://www.xfinity.com/local/il/arlington-heights/324-e-rand-rd.html or order services via https://www.xfinity.com/locations/illinois/arlington-heights.
What are some nearby places to visit when I come to the Xfinity Store in Arlington Heights?
Nearby you can find Xfinity, SHE Salon, Old Navy, and Chipotle Mexican Grill, which offer additional shopping, beauty services, and dining options.
How can nearby places like Old Navy and Chipotle Mexican Grill enhance my visit to the Xfinity Store?
You can shop for clothing at Old Navy and enjoy a meal at Chipotle Mexican Grill before or after visiting the Xfinity Store.
Are there nearby salons or spas around the Xfinity Store in Arlington Heights for beauty services?
Yes, several beauty salons like SHE Salon, Brilla Hair Salon, and Jennifer Lynn Salon are nearby for hair and spa services.