Xfinity Store by Comcast Branded Partner

4.9
289 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceBusiness Internet ServiceCell Phone StoreComcast
At your Tucker, GA, 2174 Henderson Mill Road, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment

Location

Xfinity Store by Comcast Branded Partner
2174 Henderson Mill Road, Tucker, GA
30345, United States

Hours

Reviews

4.9
289 reviews
5 stars
278
4 stars
2
3 stars
0
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their friendly, helpful, and professional service, with many specific mentions of individual employees like Kee, Anthony, and Nya.

Store Environment

The store was frequently described as clean, organized, and welcoming, contributing to a positive customer experience.

Efficiency

Many reviews highlighted the quick and efficient service, with customers often noting minimal wait times and smooth transactions.

Mixed Experiences

While most feedback was positive, there were a few reports of poor service and long wait times, indicating inconsistency in customer experiences.
  • BH
    Bunny Hop
    4 days ago
    5.0
    Kimberly did a wonderful job fixing my phone. It's just the service is horrible definitely not her fault tho. Thank you so much Kimberly 💓
  • JF
    Jonathan Fesperman
    6 days ago
    1.0
    Att is better in the area
  • BJ
    Brandi Jones
    Dec 8, 2025
    5.0
    Excellent customer service. 10/10 highly recommend.
  • TN
    Tesfaye Negusse
    Nov 28, 2025
    1.0
    I am writing to express my disappointment with the service I received at your store located at 2174 Henderson Mill Rd Suite 12D, Atlanta, GA 30345. I visited your store today to purchase a Samsung watch, but the customer service was very poor. Your staff were not helpful, and I was treated disrespectfully without any clear reason. After spending my time there, I left the store feeling very sad and frustrated. I have never experienced customer service like this before. I kindly request that you look into this issue and improve the way customers are treated. I hope to hear from you soon regarding this matter.
  • SR
    Stephen Rasor
    Nov 23, 2025
    1.0
    Two of the persons at the store tried to help me set up an account yesterday (November 22nd) and buy a phone but after approximately 5 hours I quit. The manager appeared to know what was needed but even he couldn't complete the transaction. This has been my one and only visitation to the store. I still haven't received all the money I attempted to pay for the service. I have to now send the phone i bought and personally mail it back to the larger company. I trust I will be reimbursed for the original payment. Good luck if anyone in the Nortlake area of Atlanta GA attempts to set up service with this store...I really feel for the employees who appear to lack training...but the larger company itself has responsibility for this specific....Steve Rasor

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services does the Xfinity Store by Comcast Branded Partner in Tucker, GA offer?

The store offers Xfinity services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. You can also make payments or pick up and exchange equipment.

Where is the Xfinity Store by Comcast Branded Partner located?

It is located at 2174 Henderson Mill Road, Suite 12D, Tucker, GA 30345, USA.