Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Rome. Visit us today at 1447 Turner McCall Blvd, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
1447 Turner McCall Blvd, Rome, GA
30161, United States
Hours
Reviews
2.5
164 reviews
5 stars
53
4 stars
7
3 stars
4
2 stars
3
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with many customers feeling dismissed, unhelped, or treated rudely by staff.
Store Experience
Customers reported a lack of assistance in-store, with some stating that employees were more focused on personal matters than helping customers.
Technical Issues
Many customers experienced ongoing technical problems with their internet service, leading to frustration and dissatisfaction.
Billing Problems
Several reviews mentioned issues with billing, including unexpected charges and difficulties in resolving billing disputes.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that experiences can vary significantly.
- MEMella Maddox (esmella)4 days ago5.0I recently had to visit an Xfinity store after my husband passed because he had xfinity wifi & Xfinity mobile and when I called the number, they said I’d have to go into the store. There isn’t one close by but I went to this location - in Rome - and I just have to say… this was not an easy task for me. I had to hold back tears the entire time. Because his passing still feels so fresh. They said we’d get a survey but I haven’t received it yet and I just needed people to know that Cody was a gem. He was so helpful, resolved my issues quickly, and was compassionate and genuine while we spoke. If I get a survey, I’ll fill that out too, but Xfinity has to know Cody is 10/10.
- SBSusan BlackNov 16, 20255.0Had to get a new modem. It went well
- ICIvan CollazoNov 13, 20251.0It's very embarrassing see a manager talking to her crew so unprofessional and thinking she is God a person like that is not good for you business, I'm a GM for a local business if I find out I got a manager like that I fire her immediately please take a note this person is Not good for your business I'm personally don't want to do business if she is there my visit on 11/13/2025 was not pleasant very disappointed ☹️
- CSChloe SolaceNov 9, 20251.0Wasted my time and gas coming here to return my equipment just to be told that "their return systems are down." Wish I read the reviews of the other customers getting told the same lie before making the drive down here.
- TFTim FordNov 2, 20251.0On the 31st of October I returned my Voice and Data ModemSerial #: 48BDCE7DD964 Model: CGM4981COM. The guy who took had long black hair and and beard. He promised to scan the item and we would receive an email confirming our return. I have not received any email confirming our return. This is very frustrating.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What products and services does Xfinity Store by Comcast Branded Partner in Rome, GA offer?
The store offers internet, cable TV, home phone, and home security services, along with mobile phone services and business internet.
Where is the Xfinity Store located in Rome, GA?
It is located at 1447 Turner McCall Blvd, Rome, GA 30161, United States.
What are the operating hours of the Xfinity Store in Rome?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Are there any COVID-19 safety practices in place at the Xfinity Store?
Yes, the store has professional cleaning and social distancing practices. Fully vaccinated customers do not have to wear a mask unless required by local mandates.
How can I contact the Xfinity Store in Rome, GA?
You can call them at +1 800-934-6489 for assistance.
Can I book a reservation or appointment online for the Xfinity Store in Rome?
Yes, reservations can be made online via their website at https://www.xfinity.com/local/ga/rome/1447-turner-mccall-blvd.html.
What brand is associated with the Xfinity Store in Rome?
The store is a Xfinity Store by Comcast Branded Partner.
Which popular restaurants are near the Xfinity Store that I could visit before or after my appointment?
Nearby restaurants include Wingstop, Tropical Smoothie Cafe, McAlister's Deli, Jersey Mike's Subs, Eggs Up Grill, and Texas Roadhouse.
Are there any fitness or wellness centers close to the Xfinity Store in Rome?
Yes, Orangetheory Fitness and The Joint Chiropractic are nearby, offering fitness classes and chiropractic care respectively.
What other shopping options are near the Xfinity Store by Comcast in Rome, GA?
Nearby shopping options include KAY Jewelers, Kohl's, Old Navy, SEPHORA at Kohl's, and Kmart for a variety of retail needs.