Xfinity Store by Comcast

3.5
236 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Peachtree Corners. Visit us today at 5222 Peachtree Parkway, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
5222 Peachtree Parkway, Peachtree Corners, GA
30092, United States

Hours

Reviews

3.5
236 reviews
5 stars
136
4 stars
12
3 stars
1
2 stars
3
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is highly mixed, with some praising individual staff members for their helpfulness while others report rude and unprofessional behavior from various employees.

Billing Issues

Numerous customers expressed frustration over billing discrepancies, hidden fees, and lack of transparency regarding charges.

Store Experience

While some customers had positive experiences with quick service and friendly staff, others reported long wait times and unwelcoming environments.

Product Knowledge

Several reviews highlighted a lack of product knowledge among staff, leading to misinformation and unresolved issues for customers.

Overall Satisfaction

Overall satisfaction is low, with many customers expressing a desire to switch to other service providers due to poor experiences.
  • RP
    Ruben Ponce
    3 days ago
    1.0
    Seanette R, was the worst employee ever, would never go to this location ever again, wouldnt help us figure out how to get our Router Box, and she had the biggest attitude ever, I feel bad for the other employees that seemed genuine, Many things could be said, treated my Mom and I horrible, feel discriminated, she treated us hispanics so poorly, might be switching providers after this.
  • JJ
    jlu
    4 days ago
    1.0
    They said one info then you find is a totally different info. Offer the free line but they gave me their number. I havent been able to transfer mine without paying more than what Im paying right now through another company.
  • RM
    RICHARD MUNOZ
    4 days ago
    1.0
    Xfinity is the worst charge almost 100 dollars for phone bill has worst service ever xfinity is the biggest scam
  • BM
    Bali Marley
    6 days ago
    1.0
    Very unprofessional !! Scammers !! ERIC lied and told me id be getting a $500 reward for switching over and trading my phone in and 6 months later still nothing !! These people are scammers. Theyd do anything for a sale smh
  • JL
    Jet Li
    Nov 2, 2025
    1.0
    It looked like people returning machines had to wait a long time. I mean, customer discrimination. It seemed that the new customers who signed up were the first cared for by staff because they paid money, and the existing customers who didn't pay money here were treated as a backseat. A staff member was even sitting on the chair and was not working; he wore glasses with light gray hair.

Frequently Asked Questions About Xfinity Store by Comcast

Where is the Xfinity Store by Comcast located in Peachtree Corners?

The store is located at 5222 Peachtree Parkway, Suite 910, Peachtree Corners, GA 30092, USA.

What are the regular business hours for the Xfinity Store by Comcast in Peachtree Corners?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.