Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Marietta. Visit us today at 3878 Austell Road SW, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
3878 Austell Road SW, Marietta, GA
30008, United States
Hours
Reviews
3.8
217 reviews
5 stars
137
4 stars
13
3 stars
4
2 stars3
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff, with specific mentions of individuals who provided outstanding service.
Billing Issues
Numerous reviews highlighted problems with billing, including unauthorized charges and confusion over service plans.
Store Experience
While some customers had positive experiences in-store, others reported long wait times and unprofessional behavior from staff.
Fraud Concerns
Several customers expressed concerns about potential fraudulent activities, including unauthorized account changes and mishandling of personal information.
- GBG Brown4 days ago5.0Staff members were very nice
- KHKameren HalidayDec 13, 20255.0I mean, if you have Xfinity for more than a year, you know how it is dealing with this company, but I do want to shout out Yasmeen for making my experience worthwhile and painless. She was very helpful, kind, and worked with me to find a plan that suited my needs and price point!
- WAwilla aponteDec 8, 20255.0Kevin the sales agent was fast efficient and informative
- NHNay HDec 1, 20251.0I signed up for service over the phone and asked if I could pick it up at a location. The rep asked if I was sure? I shouldve known it was going to be something when he said that. I went in the next day to pick up my equipment. One of the reps approached me and asked me for my name and ID. I handed her my ID not realizing she didnt give it back. She said she’ll be back. She was gone for a while. She came back out and said “hey you know your plan is eligible for a free plan”. I said “oh that may be something to look into since I have a side business”. She went to the back, im thinking to go get my modem. So im waiting for a while again and she hasnt come back out. So her co worker said that she sent me a link and I need to sign it. Im thinking this is to get my modem. I clicked on the link on my phone and I saw my plan was the same price but it was more mbps. Im thinking well thats weird but I guess I read the original wrong or something. After a couple of minutes she came back out so I asked her why is my plan 500 mbps now? She says “I dont know”. And then that’s when I noticed she still had my ID. When I got home I got a email saying that my plan upgraded. I call Xfinity immediately to cancel what was done. Long story short, someone scanned my ID and forged my name on the tablet, when my ID was with the rep. I did not sign the tablet at all or see them scan my ID in. That’s fraud. Don’t be dishonest to make a sale. God bless.
- JDJay draughnNov 14, 20251.02 days and Almost 3 hours at this location with absolutely nothing accomplished.. Just how many times do I have to put in my birthday, SSN, and email address? Not only do I no longer want to expand my plan, by adding a line, I will be shopping for another Wi-Fi company and be ending this .... Whatever this is with Xfinity ASAP
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does the Xfinity Store by Comcast Branded Partner in Marietta provide?
The store offers internet, cable TV, home phone service, home security systems, mobile phone plans, and business internet services in Marietta, GA.
Where is the Xfinity Store by Comcast Branded Partner located in Marietta?
It is located at 3878 Austell Road SW, Suite 300, Marietta, GA 30008, USA.
What are the Xfinity Store's operating hours in Marietta?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Are there any COVID-19 safety measures in place at the Xfinity Store in Marietta?
Yes, the store practices professional cleaning and social distancing. Fully vaccinated customers are not required to wear masks unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store by Comcast Branded Partner in Marietta?
You can call them at +1 800-934-6489 for inquiries and support.
Where can I find more information or make a reservation with the Xfinity Store in Marietta?
Visit their website at https://www.xfinity.com/local/ga/marietta/3878-austell-road-sw.html to find more information or make reservations online.
What nearby dining options are available around the Xfinity Store in Marietta?
Nearby you can find MeetBowl for Asian cuisine and frozen yogurt, Taco Bell for fast Mexican food, and Captain D's for seafood and fast food.
Are there automotive service centers near the Xfinity Store in Marietta?
Yes, Grease Monkey and Havoline Xpress Lube are nearby automotive service centers offering oil changes and automotive repairs.
Which health-related facilities are located close to the Xfinity Store in Marietta?
Several health facilities are nearby, including Village Podiatry Austell, USA Vascular Centers, Cobb Nephrology Hypertension Associates, and Peach State Pediatrics.
How can customers use nearby public services when visiting the Xfinity Store in Marietta?
While specific transit stations aren't listed, customers can use the nearby medical services, restaurants, and automotive centers to complete errands smoothly around their visit to the Xfinity Store.