Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Marietta. Visit us today at 3878 Austell Road SW, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
3878 Austell Road SW, Marietta, GA
30008, United States
Hours
Reviews
3.7
212 reviews
5 stars
133
4 stars
13
3 stars
4
2 stars3
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff, particularly mentioning individuals like John, Clifton, and Jarvis for their outstanding service.
Billing Issues
Numerous reviews highlighted problems with billing, including unauthorized charges and confusion over service plans, leading to frustration among customers.
In-Store Experience
While some customers reported positive experiences with the store atmosphere and staff, others faced long wait times and unprofessional behavior from certain employees.
Sales Practices
Several reviews indicated concerns about aggressive sales tactics, with some customers feeling pressured to purchase additional services they did not want.
Service Reliability
Customers expressed dissatisfaction with the reliability of Xfinity's internet and mobile services, citing frequent outages and unresolved technical issues.
- JDJay draughnNov 14, 20251.02 days and Almost 3 hours at this location with absolutely nothing accomplished.. Just how many times do I have to put in my birthday, SSN, and email address? Not only do I no longer want to expand my plan, by adding a line, I will be shopping for another Wi-Fi company and be ending this .... Whatever this is with Xfinity ASAP
- JCJay CochranNov 5, 20255.0Very helpful and they stayed late to get my new phone setup. Thank you!
- GBGreg BlakeOct 28, 20255.0Helpful staff. Found a way for me to save money on my cable service without decreasing speed.
- AGAnqelica GonzalezOct 25, 20251.0About a month ago I went in to pick up my equipment for my WIFI ONLY, I was advised I could get a free mobile line. I DECLINED. My first bill I paid it was the normal amount I signed up for online (Because I did everything online for setting up my wifi services) This month I go to pay my bill and notice It says I have an Xfinity Mobile line and it's showing a bill due for about $25. I call in customer services to verify what this is for and was told it's an activation fee for the IPhone 13 line. I let the rep know I do not have an Xfinity line and I don't even have an IPhone 13. I have T-Mobile and I have a IPhone 16Pro & an IPhone 11. I know $25 is not a lot but for me it's the principle, I did not agree to this. They help me submit a ticket to the fraud department and are looking in to this. Anyways just check your billing statement and be careful. Also Xfinity customer service was very helpful.
- HCHarold CooperOct 4, 20255.0The customer service was great towards me!
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does the Xfinity Store by Comcast Branded Partner in Marietta provide?
The store offers internet, cable TV, home phone service, home security systems, mobile phone plans, and business internet services in Marietta, GA.
Where is the Xfinity Store by Comcast Branded Partner located in Marietta?
It is located at 3878 Austell Road SW, Suite 300, Marietta, GA 30008, USA.
What are the Xfinity Store's operating hours in Marietta?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Are there any COVID-19 safety measures in place at the Xfinity Store in Marietta?
Yes, the store practices professional cleaning and social distancing. Fully vaccinated customers are not required to wear masks unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store by Comcast Branded Partner in Marietta?
You can call them at +1 800-934-6489 for inquiries and support.
Where can I find more information or make a reservation with the Xfinity Store in Marietta?
Visit their website at https://www.xfinity.com/local/ga/marietta/3878-austell-road-sw.html to find more information or make reservations online.
What nearby dining options are available around the Xfinity Store in Marietta?
Nearby you can find MeetBowl for Asian cuisine and frozen yogurt, Taco Bell for fast Mexican food, and Captain D's for seafood and fast food.
Are there automotive service centers near the Xfinity Store in Marietta?
Yes, Grease Monkey and Havoline Xpress Lube are nearby automotive service centers offering oil changes and automotive repairs.
Which health-related facilities are located close to the Xfinity Store in Marietta?
Several health facilities are nearby, including Village Podiatry Austell, USA Vascular Centers, Cobb Nephrology Hypertension Associates, and Peach State Pediatrics.
How can customers use nearby public services when visiting the Xfinity Store in Marietta?
While specific transit stations aren't listed, customers can use the nearby medical services, restaurants, and automotive centers to complete errands smoothly around their visit to the Xfinity Store.