Xfinity Store by Comcast

Reviews

• AR

  Aegis Roofing

  Oct 22, 2025
  5.0
  Leonor helped me all the way with upgrading to get a better discount on my home wifi and mobile line
• SB

  Shemar Boyd

  Sep 30, 2025
  2.0
  i walked in there twice . the first time me and my friend wanting to see the new iphone 17 and the guy at the door was very rude an told his they didn’t have it and basically led us to the door. the second time which was today we came to see it and the guy asked us if we wanted to buy and i said no and that we were js looking and he pointed to the display phone at the front when they had more in the back by in the apple section. he’s really rude and need to get checked
• JS

  Joe Stewart

  Sep 27, 2025
  5.0
  Pleasantly surprised. Helpful people with no waiting. I was even cancelling my dad's service and they were still nice and helpful.
• AG

  Alex Guthrie

  Sep 24, 2025
  5.0
  I don’t often write reviews, but my experience at this Xfinity store has been so good that I can’t pass up sharing it. I’ve had Xfinity home internet for a few months, and while the service itself has been fine, my experiences with the generic hotline left me frustrated and unimpressed. What made all the difference, and what convinced me to take the leap and sign up for Xfinity Mobile, was the incredible service at this location. Every single employee I’ve worked with has gone above and beyond. It honestly feels more like a family run mom and pop shop than a big corporation. Leon was unbelievably helpful and kind while walking my 74 year old mom through cancelling her TV subscription. He treated her like his own mom, nothing but respect and patience. Shamira walked me through moving over to Xfinity Mobile. She went through the fine print with me, and made sure everything was squared away with AT&T before making the switch. Sophia helped me get my trade-in phones packaged up to mail off. She went the extra mile to make sure nothing would be damaged, gave me directions to the nearest USPS, and reminded me to give any of them a direct call if I have any questions or issues so I don’t have to deal with the hotline again. Almost forgot to mention, when I had an issue with my coax cable at home, the technician who came out was prompt, thorough, and incredibly friendly. He quickly diagnosed the problem and fixed it right away. If my decision to stay with Xfinity or switch to Xfinity Mobile had been based on their main hotline or automated customer service, I probably would’ve canceled everything and run the other way. While I realllllly hope not to have any issues with my service, if I do, I’ll be excited to drop back in and see everyone while we get it figured out. I seriously can’t recommend this location highly enough. If you’re on the fence, go in person - you’ll see what I mean.
• AH

  Alex Hansell

  Aug 14, 2025
  5.0
  Had an issue with my modem. Was in and out with a new within 10mins. Shout out to Steve for the excellent service!

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