Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Kennesaw. Visit us today at 1985 Cobb Parkway NW, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
1985 Cobb Parkway NW, Kennesaw, GA
30152, United States
Hours
Reviews
3.1
248 reviews
5 stars
119
4 stars
6
3 stars
9
2 stars
11
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with rude and unhelpful staff being a common complaint.
Account Management
Numerous reviews highlighted issues with account management, including incorrect charges and account mishandling.
Positive Experiences
Some customers praised individual employees for their helpfulness and professionalism, indicating that experiences can vary significantly.
Long Wait Times
Customers frequently mentioned long wait times in-store, often leading to frustration.
Technical Issues
Several reviews noted ongoing technical problems with internet service, including outages and equipment failures.
- LGLeeann Gold3 days ago5.0I broke my phone and THIS location was the second store I went to. The first store didn't have the phone I walked but Keone and Aaliyah hooked me up! Keone had to go through a ridiculous amount of activation hoops for no apparent reason. He helped tons of other customers while waiting on hold to get my new phone working right. On my second visit my phone was on emergency dialing only. Alliyah got it fixed and showed me how to keep it from happening again. Seriously, great service!
- KYKedir Yebre6 days ago5.0Forgot the leady name but she was very helpful
- CHCorey HarrisDec 8, 20251.0The WORST service imaginable. HATE this company as a whole.
- KKKAYDec 2, 20251.0This location will make you dislike Xfinity. Be warned that this is a huge mistake going to this location. Went in for 1 thing and walked out with my account all messed up. Lesson learned.
- BTBari TumanNov 24, 20255.0This review is specific to the customer service we received from Payton. Payton stands out as an exemplary sales consultant beyond the store where she works. She is knowledgeable, patient, competent, kind and very customer focused. Payton made a very frustrating and difficult situation a good experience.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What products and services does Xfinity Store by Comcast Branded Partner in Kennesaw offer?
The store offers internet services, cable TV, home phone service, home security systems, and mobile phone services in the Kennesaw area.
Where is Xfinity Store by Comcast Branded Partner located?
It is located at 1985 Cobb Parkway NW, Suite 105, Kennesaw, GA 30152, USA.
What are the operating hours of the Xfinity Store in Kennesaw?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Does the Xfinity Store in Kennesaw follow any health and safety measures?
Yes, the store maintains professional cleaning and social distancing. Fully vaccinated customers are not required to wear face masks unless mandated.
How can I contact Xfinity Store by Comcast Branded Partner in Kennesaw?
You can reach them by phone at +1 800-934-6489.
Where can I find more information or make a reservation for Xfinity services in Kennesaw?
You can visit their website at https://www.xfinity.com/local/ga/kennesaw/1985-cobb-parkway-nw.html for more details and reservations.
What nearby dining options are available around the Xfinity Store in Kennesaw?
Nearby dining options include Otter's Chicken, Newk's Eatery, Volcano Steak & Sushi, and Nothing Bundt Cakes, which customers can visit before or after their store visit.
Are there any nearby personal care services near Xfinity Store by Comcast Branded Partner?
Yes, customers can find hair salons such as Sport Clips Haircuts of Kennesaw Marketplace and Sports Clips close to the store.
What pet care facilities are near the Xfinity Store in Kennesaw?
Nearby pet care services include Petco for grooming and supplies, and Vetco Total Care Animal Hospital and Vetco Vaccination Clinic for veterinary needs.
How can nearby places like Starbucks and IHOP enhance my visit to the Xfinity Store?
Customers can enjoy coffee at Starbucks or a meal at IHOP before or after visiting the Xfinity Store, making their visit more convenient and pleasant.