Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Kennesaw. Visit us today at 1985 Cobb Parkway NW, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
1985 Cobb Parkway NW, Kennesaw, GA
30152, United States
Hours
Reviews
3.1
239 reviews
5 stars
112
4 stars
6
3 stars
9
2 stars
11
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being rude, unhelpful, and unprofessional.
Technical Issues
Frequent complaints about internet outages, equipment malfunctions, and unresolved technical problems.
Store Experience
Customers experienced long wait times, lack of acknowledgment from staff, and unprofessional behavior in-store.
Billing Problems
Numerous reviews highlighted issues with billing, including misleading promotions and unauthorized charges.
Positive Staff Interactions
Some customers praised individual employees for their helpfulness and professionalism, indicating that experiences can vary significantly.
- PRPerry RigginsNov 10, 20255.0Xfinity took care of my issue. Thankyou!
- DDDevinOct 23, 20251.0Currently on call and need internet to access hospital EMR systems. No storms. No bad weather. Internet has been out for over an hour. No updates. No live customer service agent available. No explanation. If you want reliable internet, go somewhere else. Absolutely ridiculous that they cannot remedy the problem in a timely manner. Would think I’m in the middle of the Congo, not in a US metropolitan area.
- 88888dakotaOct 8, 20251.0Went in today to discuss plan options in person and somehow an hour later my Internet is no longer working, he disconnected my router for some reason... This is unacceptable.i never asked for my Internet to be cancelled, I kept my same plan and changed nothing.. Not sure how he messed this up.. Probably going to switch companies soon
- AGAlex GarciaOct 6, 20252.0I waited in line around 20 minutes. I wanted to pay with cash, they said they couldn’t give me change back. I had to have exact change. Had to leave buy something I didn’t want or need come back. Wait another 10 minutes in line then pay my bill. They are a huge company. They need to be able to give change back if people want to pay in cash. Have a sign at the door, at least saying exact change only.
- MDMark DaigleSep 1, 20251.0This store sucks. They cannot help you unless you want a remote control. They always try to sell you another package they offer. Don't waste your time here.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What products and services does Xfinity Store by Comcast Branded Partner in Kennesaw offer?
The store offers internet services, cable TV, home phone service, home security systems, and mobile phone services in the Kennesaw area.
Where is Xfinity Store by Comcast Branded Partner located?
It is located at 1985 Cobb Parkway NW, Suite 105, Kennesaw, GA 30152, USA.
What are the operating hours of the Xfinity Store in Kennesaw?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Does the Xfinity Store in Kennesaw follow any health and safety measures?
Yes, the store maintains professional cleaning and social distancing. Fully vaccinated customers are not required to wear face masks unless mandated.
How can I contact Xfinity Store by Comcast Branded Partner in Kennesaw?
You can reach them by phone at +1 800-934-6489.
Where can I find more information or make a reservation for Xfinity services in Kennesaw?
You can visit their website at https://www.xfinity.com/local/ga/kennesaw/1985-cobb-parkway-nw.html for more details and reservations.
What nearby dining options are available around the Xfinity Store in Kennesaw?
Nearby dining options include Otter's Chicken, Newk's Eatery, Volcano Steak & Sushi, and Nothing Bundt Cakes, which customers can visit before or after their store visit.
Are there any nearby personal care services near Xfinity Store by Comcast Branded Partner?
Yes, customers can find hair salons such as Sport Clips Haircuts of Kennesaw Marketplace and Sports Clips close to the store.
What pet care facilities are near the Xfinity Store in Kennesaw?
Nearby pet care services include Petco for grooming and supplies, and Vetco Total Care Animal Hospital and Vetco Vaccination Clinic for veterinary needs.
How can nearby places like Starbucks and IHOP enhance my visit to the Xfinity Store?
Customers can enjoy coffee at Starbucks or a meal at IHOP before or after visiting the Xfinity Store, making their visit more convenient and pleasant.