Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Hinesville. Visit us today at 1050 Kacey Dr, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.1
711 reviews
5 stars
272
4 stars
82
3 stars
54
2 stars
45
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Reliability
Frequent internet outages and connectivity issues reported by multiple customers, leading to frustration and dissatisfaction.
Customer Service
Mixed reviews on customer service; while some employees were praised for their helpfulness, many customers experienced long wait times and unhelpful interactions.
Store Experience
Customers reported long wait times in-store and a lack of staff, leading to poor service experiences.
Billing Issues
Numerous complaints about billing discrepancies, including unexpected charges and difficulties in resolving billing problems.
Employee Knowledge
Inconsistent knowledge among staff, with some customers noting helpful employees while others encountered unhelpful or uninformed associates.
- AVAlyssa VestNov 3, 20252.02 issues. 1) we were told “switch to Xfinity and get a better plan/rate” we did that, we have yet to receive our last pay off card for my husbands phone and it’s killing us paying for something we no longer have. 2) DO NOT GET A PHONE PLAN IF YOU DO NOT HAVE INTERNET!! We were advised we could upgrade after 6 months. BY A MANAGER AT THAT.. we are not eligible to upgrade as the new area we are in doesn’t provide for Xfinity service, we did not know cancelling our internet cancels us being able to upgrade the phone. We had great customer service and great internet with them, hate to be even making this, but maybe it will save someone else. Make sure to educate your customers.
- TGTheGonz06 GamingNov 1, 20255.0The people that took care of us, has great customer service
- IIIssacOct 22, 20251.0Landlord at Liberty Club apartments recently switched over to this service for its wifi. Connection consistently goes down at peak-usage times for minutes at a time.
- NCNatalia ColliniOct 20, 20255.0Very helpful even though we arrived literally at closing time.
- EKE Nichole KinchensOct 20, 20251.0Wake up this morning and can’t login to the app or website! Last night I had no internet for hours! I’m aggravated that this happens too often! Your app sucks and so does the service! Why would I automatically be signed out of my camera and can’t get back in because it’s not generating a text?!!!! This is ridiculous!!
Frequently Asked Questions About Xfinity Store by Comcast
What products and services does Xfinity Store by Comcast in Hinesville provide?
Xfinity Store by Comcast in Hinesville offers cable TV, internet, home phone service, home security systems, mobile phone services, and business internet services.
Where is the Xfinity Store by Comcast located in Hinesville?
The store is located at 1050 Kacey Dr, Hinesville, GA 31313, USA.
What are the regular business hours for Xfinity Store by Comcast in Hinesville?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Are there any special holiday hours or closures for the Xfinity Store in Hinesville?
Yes, the store is closed on November 27, 2025 and December 25, 2025. On November 28, 2025, it will be open from 9:00 AM to 8:00 PM.
What COVID-19 safety practices does the Xfinity Store in Hinesville have in place?
They have professional cleaning and social distancing measures. Fully vaccinated customers do not need to wear a mask unless required by federal, state, or local mandates.
How can I contact the Xfinity Store by Comcast in Hinesville?
You can call them at +1 888-266-2278 or visit their website at https://www.xfinity.com/local/ga/hinesville/1050-kacey-dr.html.
Which nearby places could I visit before or after visiting the Xfinity Store by Comcast in Hinesville?
Nearby you can visit Pizza Hut for a meal, Suds Laundromat if you need laundry services, or the Liberty Loan for financial services.
Are there any convenient transportation or automotive-related services near Xfinity Store in Hinesville?
Yes, nearby are car rental agencies like Thr333 and Hertz, automotive services like Total Car Care Center #3 and Caliber Collision for your vehicle needs.
What nearby retail and convenience stores are there around the Xfinity Store by Comcast?
Circle K convenience store and gas station, Family Dollar retail store, Dollar General discount store, and Ace Hardware are nearby for your shopping needs.
Does Xfinity Store by Comcast have online apps and social media presence for customer support?
Yes, Xfinity has an Android app, an iOS app, a Facebook page (XFINITYHinesville), a Twitter handle (@Xfinity), and a YouTube channel for customer support and updates.