Xfinity Store by Comcast Branded Partner

5.0
195 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceSecurity System SupplierTelephone CompanyBusiness Internet ServiceBusiness Communication ServiceTelecommunications Equipment SupplierComputer Networking CenterComcast
At your Decatur, GA, 3910 Flat Shoals Parkway, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment

Location

Xfinity Store by Comcast Branded Partner
3910 Flat Shoals Parkway, Decatur, GA
30034, United States

Hours

Reviews

5.0
195 reviews
5 stars
194
4 stars
1
3 stars
0
2 stars
0
1 star
0

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers often being in and out of the store in a short amount of time.

Store Environment

The new store location received positive feedback for its cleanliness and welcoming atmosphere, contributing to a pleasant shopping experience.

Problem Resolution

Customers appreciated the staff's ability to resolve issues effectively, with several mentions of employees going above and beyond to assist with various needs.
  • RJ
    Robert Jones
    6 days ago
    5.0
    Thank you to the wonderful staff for assisting me and helping me save money during a costly move! I appreciate their education of products and services as well as the professionalism they displayed. I believe the man who helped me was named Key! I appreciate it!
  • AL
    Allan Lewis
    6 days ago
    5.0
    Great job. Amber helped me to port my phone from AT&T to Xfinity. Had to work to get the pin but she was consistent and focused. Thank you!
  • RB
    Robin Boglin
    Jan 5, 2026
    5.0
    I had to return some equipment due to a recent move and I was really kind of dreading it. I was pleasantly surprised when I arrived at the new location on Flat Shoals Pkwy in Decatur and there was no line and no wait at all. It less than 5 minutes to complete my return and I was o my way. The young lady who waited on me was very courteous and professional.
  • DR
    Dana Robinson
    Dec 30, 2025
    5.0
    The people at the new Xfinity store in Decatur were so nice and helpful. Karmen found me some great deals to lower my bill significantly. I was so pleased. The other people were also very pleasant (Von and Kee)
  • KW
    Key West
    Dec 27, 2025
    5.0
    I'm loving this new location. It was easy to get to with plenty of parking. The staff was great. Vonne (not sure of the spelling) assisted me as I returned my equipment. She gets 5's across the board.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services can I get at the Xfinity Store located at 3910 Flat Shoals Parkway in Decatur, GA?

You can subscribe to Xfinity Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. The store also offers equipment pick-up, exchange, and payment services.

What are the opening hours of the Xfinity Store in Decatur?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.