Xfinity Store by Comcast Branded Partner

3.0
338 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Cumming. Visit us today at 2235 Market Place Blvd, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
2235 Market Place Blvd, Cumming, GA
30041, United States

Hours

Reviews

3.0
338 reviews
5 stars
156
4 stars
14
3 stars
6
2 stars
7
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with customer service, citing long wait times, unhelpful staff, and difficulty reaching live representatives.

Billing Issues

Numerous reviews mentioned unexpected charges, billing errors, and difficulties in resolving these issues, leading to frustration among customers.

Staff Performance

While some employees received praise for their helpfulness and knowledge, others were criticized for being rude or unprofessional.

Store Experience

Customers expressed dissatisfaction with the store's ability to resolve issues, often feeling misled or scammed during their visits.

Product Quality

Some customers noted that while the internet service was reliable, there were complaints about the quality of customer support and the handling of service-related issues.
  • CC
    colleen cobourne
    2 days ago
    5.0
    Very helpful and knowledgeable gave me a deal I could afford i would definitely recommend this store to my family and friends
  • FB
    francisco Blas
    3 days ago
    1.0
    They say they close at seven and the door is closed with 40 minutes left
  • SJ
    Steven Joe
    4 days ago
    1.0
    is very rude customer service ever
  • LW
    Lee Wright
    5 days ago
    5.0
    Quick service and helful Staff.
  • ZE
    Zack Elrod (Mr Elrod)
    Dec 24, 2025
    2.0
    The experience I had in store was fine. We went to the store to get a new phone attached to an existing line we already had. We were able to get the phone, get it set up and head out the door in a reasonable amount of time. However, once we got home, I realized I had been billed for services I did not ask for and I was never asked if I wanted. I had been enrolled in a device protection plan and a new line had been activated on my account, neither of which I wanted. I then had to spend a few hours with the Xfinity online assistance (they were great by the way) to try and undo some of the things that had been done. I will give the employee the benefit of the doubt, but ask lots of questions while you are there to make sure you are getting exactly what you are looking for, and not paying for things you don't want or need.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services does the Xfinity Store by Comcast Branded Partner in Cumming offer?

The store offers internet, cable TV, home phone, home security, and mobile phone services in the Cumming area.

Where is the Xfinity Store by Comcast Branded Partner located in Cumming, GA?

It is located at 2235 Market Place Blvd, Suite 210, Cumming, GA, 30041.