Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Cumming. Visit us today at 2235 Market Place Blvd, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
2235 Market Place Blvd, Cumming, GA
30041, United States
Hours
Reviews
3.0
338 reviews
5 stars
156
4 stars
14
3 stars
6
2 stars
7
1 star
155
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, citing long wait times, unhelpful staff, and difficulty reaching live representatives.
Billing Issues
Numerous reviews mentioned unexpected charges, billing errors, and difficulties in resolving these issues, leading to frustration among customers.
Staff Performance
While some employees received praise for their helpfulness and knowledge, others were criticized for being rude or unprofessional.
Store Experience
Customers expressed dissatisfaction with the store's ability to resolve issues, often feeling misled or scammed during their visits.
Product Quality
Some customers noted that while the internet service was reliable, there were complaints about the quality of customer support and the handling of service-related issues.
- CCcolleen cobourne2 days ago5.0Very helpful and knowledgeable gave me a deal I could afford i would definitely recommend this store to my family and friends
- FBfrancisco Blas3 days ago1.0They say they close at seven and the door is closed with 40 minutes left
- SJSteven Joe4 days ago1.0is very rude customer service ever
- LWLee Wright5 days ago5.0Quick service and helful Staff.
- ZEZack Elrod (Mr Elrod)Dec 24, 20252.0The experience I had in store was fine. We went to the store to get a new phone attached to an existing line we already had. We were able to get the phone, get it set up and head out the door in a reasonable amount of time. However, once we got home, I realized I had been billed for services I did not ask for and I was never asked if I wanted. I had been enrolled in a device protection plan and a new line had been activated on my account, neither of which I wanted. I then had to spend a few hours with the Xfinity online assistance (they were great by the way) to try and undo some of the things that had been done. I will give the employee the benefit of the doubt, but ask lots of questions while you are there to make sure you are getting exactly what you are looking for, and not paying for things you don't want or need.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does the Xfinity Store by Comcast Branded Partner in Cumming offer?
The store offers internet, cable TV, home phone, home security, and mobile phone services in the Cumming area.
Where is the Xfinity Store by Comcast Branded Partner located in Cumming, GA?
It is located at 2235 Market Place Blvd, Suite 210, Cumming, GA, 30041.
What are the Xfinity Store's operating hours in Cumming?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.
Are there any COVID-19 safety measures currently in place at the Xfinity Store?
Yes, the store maintains professional cleaning and social distancing practices. Fully vaccinated customers are not required to wear a mask unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store in Cumming?
You can call the store at +1 800-934-6489 for inquiries and support.
Does the Xfinity Store have an online presence where I can learn more or make reservations?
Yes, you can visit https://www.xfinity.com/local/ga/cumming/2235-market-place-blvd.html for more information or to make a reservation.
Which competitors does Xfinity have in the Cumming area?
Competitors include AT&T, Verizon, RCN, and T-Mobile.
What popular dining options are nearby the Xfinity Store in Cumming?
Nearby dining options include Five Guys for burgers, Tacos & Tequilas Mexican Grill, Firewater Chophouse for American cuisine, and Johnny's New York Style Pizza.
Are there beauty and wellness services near the Xfinity Store in Cumming?
Yes, nearby options include Apple Nails Cumming, Wellness Place LLC, Famous Hair salon, and Benefit Cosmetics BrowBar for beauty and spa services.
What shopping options can customers visit near the Xfinity Store in Cumming?
Customers can shop at HomeGoods, Old Navy, T.J. Maxx & HomeGoods department store, Ulta Beauty, and Off Broadway Shoe Warehouse near the store.