Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Conyers. Visit us today at 1895 Highway 20 SE, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
1895 Highway 20 SE, Conyers, GA
30013, United States
Hours
Reviews
3.0
139 reviews
5 stars
61
4 stars
7
3 stars
7
2 stars2
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude behavior, lack of assistance, and unprofessional conduct from staff.
Operational Issues
Customers reported significant operational failures, such as incorrect account setups, billing errors, and long wait times for service.
Mixed Experiences
While many customers had negative experiences, some praised specific employees for their helpfulness and professionalism.
Store Management
Several reviews criticized the management for inadequate training and oversight of staff, leading to a lack of accountability.
Service Reliability
Customers expressed frustration with the reliability of services, including internet and mobile connectivity issues.
- SRS RoxyDec 23, 20251.0Zero custoner service/zero ommunication skills..it felt like walking into a kid's room interrupting while they're playing on their phones and blasting the TV to ask them to do chores
- WTWorld TravelerOct 23, 20251.0Close the store.!!! Train all workers. Even the managers and start over. This store is by far the worst im so many ways. Unfortunately its the only one near conyers. The customer service is on point but too many errors. Adding extra phones to your bill, porting wrong numbers and even when you ask for a manager, they do the same thing and if you ask for a different manager that's a problem too. Went to Snellville store and viola, magic! Great results. Just re Train and start over. Thats it. Time is money and I lost hundreds with them porting over the wrong number and I found out they offered me an older model thsn thr current one available. Businesses aren't operating the same anymore
- VBVictor BakerOct 13, 20251.0If I could give a below zero, I would. This has been a nightmare dealing with this store. My complaint started from them creating a new account, from old account. And now I’m being charged for two accounts. First visit in to correct, the young lady was very rude and uninterested in resolving. My wife contacted corporate and we were connected to regional mgr. She promised everything would be taken care of. And it wasn’t and she became MIA. She promised a credit for my inconvenience and it never happened. I made a third visit in store after being charged AGAIN for two accounts. And mgr advised he would take care of it, but again never heard anything back. Also 2nd account is under a false name. Something is fishy over there! DO NOT RECOMMEND!! Beware!
- SKShequishe “Kiki” KellyOct 7, 20251.0Went in for wifi . Just to pick up the box. I was then lied to and told I had to have a cell phone number with them in order to get the wifi special. Mind you I waited in line after I was ignored when I came in to get wifi services. I filled all my info on line. After giving the girl my info she said I was just picking up my wifi box. She then logged in her computer telling me I had to get cellular service. So she gave me a sim card I didn't need or didn't use. I moved shortly after returned the equipment 9/29. I moved to an area that had a different provider. It's been back & forth for a week trying to get these services canceled.
- TPTiffany ParteeOct 4, 20251.0If I could leave 0 star I would not just this store but xfinity customer service in general sucks. It’s seems nobody knows how to do there job and everybody tells you something different. They really should take more time in getting to train employees better and focus on better customer service.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does the Xfinity Store by Comcast Branded Partner in Conyers provide?
The Xfinity Store offers internet, cable TV, home phone service, home security systems, and mobile phone services in Conyers, GA.
What are the store hours for the Xfinity Store located at 1895 Highway 20 SE, Conyers?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 12:00 PM to 5:00 PM.
Where is the Xfinity Store by Comcast Branded Partner in Conyers located?
It is located at 1895 Highway 20 SE, Suite 280, Conyers, GA 30013, in the Conyers Heritage Square.
What health and safety measures are currently in place at the Xfinity Store in Conyers?
The store follows professional cleaning and social distancing practices. Fully vaccinated customers are not required to wear a mask unless mandated by federal, state or local regulations.
How can I find more information or book an appointment with the Conyers Xfinity Store?
You can visit their landing page at https://www.xfinity.com/local/ga/conyers/1895-highway-20-se.html for more details or reservations.
Is the Xfinity Store by Comcast Branded Partner in Conyers currently open?
Yes, the store is open and accepting customers.
Are there any nearby restaurants where I can eat before or after visiting the Xfinity Store in Conyers?
Yes, nearby dining options include Subway, Little Caesars, Silver Dragon Chinese Restaurant, Kumo Hibachi & Sushi, and Chianti Italian Restaurant.
Where can I find a nail salon near the Xfinity Store in Conyers?
Milano Nails & Spa and J and T Nails are nearby nail salons close to the Xfinity Store in Conyers.
Are there other mobile phone stores near the Xfinity Store in Conyers?
Yes, nearby mobile phone stores include Verizon, Verizon Wireless Premium Retailer - Wireless Communications, and Batteries Plus Bulbs.
What are some nearby business services around the Xfinity Store in Conyers?
Near the store, you can find services such as Global Insurance and Associates, Talley & Associates (legal services), and SURGE Staffing employment agency.