Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Augusta. Visit us today at 222 Robert C Daniel Jr Parkway, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
222 Robert C Daniel Jr Parkway, Augusta, GA
30909, United States
Hours
Reviews
3.3
869 reviews
5 stars
373
4 stars
123
3 stars
66
2 stars
37
1 star
270
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised individual representatives for their helpfulness, many others reported poor service, long wait times, and unhelpful responses.
Wait Times
Numerous reviews highlighted excessively long wait times in-store, with some customers waiting over an hour for assistance.
Service Issues
Many customers expressed frustration with service reliability, citing frequent internet outages and unresolved technical issues.
Billing Problems
Several reviews mentioned billing discrepancies and issues with unauthorized charges, leading to dissatisfaction with the company's practices.
Store Experience
While some customers appreciated the friendly atmosphere and helpful staff, others reported negative experiences due to disorganization and lack of effective service.
- AGA Gold3 days ago3.0The staff is friendly and courteous but without an appointment your wait time is over half an hour.
- SMSusan MestresDec 24, 20255.0Excellent customer service....representative understood what I was looking to do & recommended best solution, made changes that I requested & saved me $. Highly recommended
- RCRebecca CabreraDec 21, 20255.0I had a fun time there, the young gentleman helped me with the payment station and explained to me about my bill.
- PRPhyllis RayDec 10, 20255.0I always have a good vist Joe always When he is at work helps me and help fix my Phone your costumer care is always top notch.now if you could get rid of the Ai and let clients that are older not deal with your computer answering machine.
- CBCynthia BrouillardDec 7, 20251.0Terrible service. I’ve been trying to help my mom who’s 90 change her limits plan and have had nothing but problems for 3 weeks. Still have not received the right equipment. This is not acceptable.
Frequently Asked Questions About Xfinity Store by Comcast
What are the operating hours of the Xfinity Store by Comcast in Augusta?
The Xfinity Store by Comcast in Augusta is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sundays from 12:00 PM to 5:00 PM. Special holiday hours and closures apply.
Where is the Xfinity Store by Comcast located in Augusta?
The store is located at 222 Robert C Daniel Jr Parkway, Augusta, GA 30909, USA.
What services does the Xfinity Store by Comcast in Augusta offer?
Services offered include internet, cable TV, home phone service, home security systems, mobile phone services, and business internet services in the Augusta area.
How does the Xfinity Mobile network stand out in Augusta?
Xfinity Mobile combines America's largest and most reliable 4G LTE network with the most nationwide hotspots, delivering a unique network experience.
Are there any health and safety measures in place at the Xfinity Store?
Yes, the store follows professional cleaning and social distancing practices. Fully vaccinated customers are not required to wear face masks unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store by Comcast in Augusta?
You can reach them by phone at +1 800-266-2278.
Where can I find more information or place orders online for Xfinity services in Augusta?
Visit https://www.xfinity.com/locations/georgia/augusta to find more information or place orders for Xfinity services.
What nearby places can I visit along with the Xfinity Store by Comcast in Augusta?
Nearby places include Bath & Body Works for beauty supplies, Starbucks for coffee and snacks, and Hobby Lobby for arts and crafts, all within the Augusta Exchange area.
How can nearby stores like T-Mobile and Batteries Plus Bulbs complement my visit to the Xfinity Store?
T-Mobile offers additional mobile phone and telecommunication services, while Batteries Plus Bulbs provides mobile phone repair and battery services, making it convenient to address various mobile needs near the Xfinity Store.
Are there nearby dining options when visiting the Xfinity Store by Comcast in Augusta?
Yes, nearby dining options include Subway for sandwiches and Starbucks for coffee and light refreshments, providing convenient meal choices during your visit.