Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Atlanta. Visit us today at 945 Battery Ave SE, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.9
368 reviews
5 stars
226
4 stars
37
3 stars
19
2 stars
10
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some staff were praised for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Store Experience
Customers appreciated the quick service and friendly atmosphere in the store, although some reported long wait times and poor handling of issues.
Technical Issues
Numerous complaints about internet service reliability and technical problems, with some customers expressing frustration over unresolved issues.
Staff Knowledge
While some employees were noted for their expertise and willingness to assist, others were described as lacking knowledge, particularly regarding mobile services.
Overall Satisfaction
Overall customer satisfaction is low, with many expressing dissatisfaction with Xfinity's service and pricing practices.
- RBRudy BrownOct 15, 20251.0Store members were clueless and just sat there.
- JEJenelle EvansOct 4, 20255.0Amazing staff! Kiana and Zach were amazing and helped with finding me a new plan and with the 5year deal. Richard was cool as well with the virtual help desk assist.
- BBBradyS82Sep 11, 20255.0Stopped by to change my plan and was helped by Dante. Very friendly and super helpful!
- MMMimiByteSep 8, 20255.0I was helped today by Joseph. Great customer service, knowledgeable and professional. Dontae was very welcoming as well!
- JWJames WatkinsSep 3, 20251.0Absolutely horrific service. There are thousands of people in a particular neighborhood in Buckhead that are currently out of service because Comcast can’t get their shit together. I would love for this to be the first time, but please please please if you have an option look at something other than Comcast. You don’t know me from Adam however I assure you, I am a reasonable, not hotheaded individual aiming to keep people from making the same mistake I did and signing up with this absolutely horrifically terrible service.
Frequently Asked Questions About Xfinity Store by Comcast
What products and services does Xfinity Store by Comcast offer in Atlanta?
Xfinity Store by Comcast offers internet, cable TV, home phone service, home security systems, mobile phone services, and business internet services in Atlanta.
Where is Xfinity Store by Comcast located in Atlanta?
The store is located at 945 Battery Ave SE, Atlanta, GA 30339, USA.
What are the regular operating hours for Xfinity Store by Comcast in Atlanta?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.
Are there any special holiday hours or closures for Xfinity Store by Comcast?
Yes, the store is closed on November 27, 2025, and December 25, 2025. On November 28, 2025, it will be open from 9:00 AM to 8:00 PM.
What COVID-19 health and safety measures are currently in place at Xfinity Store by Comcast?
The store practices professional cleaning and social distancing. Fully vaccinated customers do not need to wear face masks unless required by federal, state, or local mandates.
How can I contact Xfinity Store by Comcast by phone?
You can reach them locally at +1 770-559-2828 or through their main phone number at +1 800-934-6489.
Is there an app available for managing Xfinity services?
Yes, Xfinity offers apps for both Android and iOS devices available in the Google Play Store and Apple App Store respectively.
What nearby places can I visit before or after visiting Xfinity Store by Comcast at 945 Battery Ave SE?
You can visit nearby places such as Silverspot Cinema for entertainment, Snackboxe Bistro (Battery) and 26 Thai Kitchen for dining, or Aloft Atlanta at the Battery Atlanta for accommodation.
Are there convenient parking options near Xfinity Store by Comcast?
Yes, nearby parking options include Laz Parking and Battery Purple Deck, making it easy to access the store by car.
Are there any nearby financial or ATM services near Xfinity Store by Comcast?
Yes, you can find several ATMs nearby such as Truist - ATM and SunTrust ATM for quick financial transactions during your visit.