Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Atlanta. Visit us today at 699 Ponce de Leon, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.7
1,051 reviews
5 stars
546
4 stars
140
3 stars
71
2 stars
57
1 star
237
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude and unprofessional.
Service Issues
Numerous complaints about service reliability, billing issues, and misleading sales practices, leading to customer frustration.
Store Experience
Some customers reported positive experiences with staff and quick service, while others noted long waits and unprofessional behavior from employees.
Sales Practices
Concerns about aggressive sales tactics and unclear communication regarding service plans and pricing.
- ASAaliyah SimmsJan 5, 20265.0The customer service at this location was amazing! They were very kind, helpful, and helped me add a line to my service plan seamlessly.
- RTRAY THOMPSONDec 26, 20255.0Ok
- OOoctavian oliverDec 15, 20255.0Quick, easy, no hassel, just walk in say hi, they greet you at the door, they are very polite, so please be polite, give your account information to the first to greet you, and your done. Didn't take long on the wait. How about them birds?....
- BPBobby PrestonDec 5, 20251.0This the worst company!!
- ICisaias calderonNov 26, 20251.0Terrible customer service, canceled my services within 5 minutes.
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Atlanta offer?
Xfinity Store by Comcast offers internet, cable TV, home phone services, home security systems, mobile phone services, and business internet solutions in the Atlanta area.
Where is the Xfinity Store by Comcast located in Atlanta?
The store is located at 699 Ponce de Leon, Suite 17, Atlanta, GA 30308, USA.
What are the operating hours for the Xfinity Store by Comcast in Atlanta?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Are there any COVID-19 safety measures at the Xfinity Store by Comcast?
Yes, the store practices professional cleaning and social distancing. Fully vaccinated customers are not required to wear a mask unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store by Comcast in Atlanta?
You can call the local phone number at +1 678-973-2762 or the main phone line at +1 800-934-6489 for inquiries.
Where can I find more information or order services online from Xfinity in Atlanta?
Visit the website at https://www.xfinity.com/local/ga/atlanta/699-ponce-de-leon.html or order services at https://www.xfinity.com/locations/georgia/atlanta.
What nearby public transit or landmarks can help me find the Xfinity Store by Comcast?
The store is near notable landmarks like the Ford Motor Company Assembly Plant (Atlanta) and recreational spots such as The Beltline and the Beltline Bridge, which make it easy to locate within Atlanta.
Are there places nearby where I can relax or get a massage after visiting the Xfinity Store?
Yes, Heavenly Foot Massage and several nail salons like Nails On Ponce and Serene Nail Bar are nearby for relaxation after your visit.
What dining options are available near the Xfinity Store by Comcast?
You can enjoy diverse cuisines nearby including Rina (Israeli restaurant), Dos Burros (Mexican), Chin Chin and Chin Chin 2 (Asian fusion and Chinese), Cameli's Gourmet Pizza Joint, Indaco (Italian), Atrium (American), and Motorboat (restaurant and bar).
Are there any fitness or outdoor recreational facilities near the Xfinity Store by Comcast?
Yes, Iron Tribe Fitness gym is nearby for workouts, and outdoor spots like The Beltline and Beltline Bridge provide great opportunities for walking and biking. PCM Bike Valet also offers bike rentals in the area.