Xfinity Store by Comcast

3.8
152 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Atlanta. Visit us today at 6255 Roswell Rd, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
6255 Roswell Rd, Atlanta, GA
30328, United States

Hours

Reviews

3.8
152 reviews
5 stars
98
4 stars
8
3 stars
0
2 stars
3
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of attention.

Staff Performance

Certain staff members, like Brandon, Jason, and Estrella, were highlighted for their exceptional service, while others were noted for poor behavior and lack of engagement.

Store Experience

Many customers appreciated the cleanliness and efficiency of the store, with quick service being a common positive remark.

Billing Issues

Numerous complaints were made regarding billing problems and misinformation, leading to frustration among customers.

Overall Satisfaction

Overall satisfaction varies greatly; while some customers had positive experiences, many expressed dissatisfaction with service quality and support.
  • DP
    David Phillips
    4 days ago
    2.0
    Good luck in this store. They try to upsell you and won’t honor the same deals you can get online. If you can buy online, save yourself a trip and do that instead of dealing with these jerks.
  • SS
    Sathya S
    Dec 6, 2025
    5.0
    Best services , very polite And good customer services
  • JA
    Jewels Ashley
    Dec 1, 2025
    1.0
    The store manager at this location, Jamecia, went into my account without my permission!! She provided me with my address to intimidate me and contacts me from her work phone. I reached out a month ago to no avail, be careful doing business here! Xfinity does NOT protect the privacy of their customers. This has yet to be addressed, and the link provided has expired.
  • AS
    april simmons
    Nov 16, 2025
    1.0
    The customer service at the store is horrible. They have a nasty attitude and don’t acknowledge you.They only looks at the customer that are paying or looks like they have money. You never know who may come though your store and who they may know. You should always treat people with respect and kindness no matter who they are. I wouldn’t recommend this store to anyone to do business with. You asked for help and they walk away or have a nasty attitude.
  • SS
    Shubhang
    Oct 15, 2025
    1.0
    Poor service, been 2 months since I moved and still getting billing issues as they have created 4 separate accounts with my name. Went to the store multiple times to get this resolved and it never gets resolved

Frequently Asked Questions About Xfinity Store by Comcast

What are the main services offered by Xfinity Store by Comcast in Atlanta?

Xfinity Store by Comcast offers internet, cable TV, home phone, home security systems, and mobile phone services in Atlanta, GA.

Where is the Xfinity Store by Comcast located in Atlanta?

It is located at 6255 Roswell Rd, Atlanta, GA 30328, USA.