Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Atlanta. Visit us today at 6255 Roswell Rd, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of attention.
Staff Performance
Certain staff members, like Brandon, Jason, and Estrella, were highlighted for their exceptional service, while others were noted for poor behavior and lack of engagement.
Store Experience
Many customers appreciated the cleanliness and efficiency of the store, with quick service being a common positive remark.
Billing Issues
Numerous complaints were made regarding billing problems and misinformation, leading to frustration among customers.
Overall Satisfaction
Overall satisfaction varies greatly; while some customers had positive experiences, many expressed dissatisfaction with service quality and support.
DP
David Phillips
4 days ago
2.0
Good luck in this store. They try to upsell you and won’t honor the same deals you can get online. If you can buy online, save yourself a trip and do that instead of dealing with these jerks.
SS
Sathya S
Dec 6, 2025
5.0
Best services , very polite And good customer services
JA
Jewels Ashley
Dec 1, 2025
1.0
The store manager at this location, Jamecia, went into my account without my permission!! She provided me with my address to intimidate me and contacts me from her work phone. I reached out a month ago to no avail, be careful doing business here! Xfinity does NOT protect the privacy of their customers. This has yet to be addressed, and the link provided has expired.
AS
april simmons
Nov 16, 2025
1.0
The customer service at the store is horrible. They have a nasty attitude and don’t acknowledge you.They only looks at the customer that are paying or looks like they have money. You never know who may come though your store and who they may know. You should always treat people with respect and kindness no matter who they are. I wouldn’t recommend this store to anyone to do business with. You asked for help and they walk away or have a nasty attitude.
SS
Shubhang
Oct 15, 2025
1.0
Poor service, been 2 months since I moved and still getting billing issues as they have created 4 separate accounts with my name. Went to the store multiple times to get this resolved and it never gets resolved
Frequently Asked Questions About Xfinity Store by Comcast
What are the main services offered by Xfinity Store by Comcast in Atlanta?
Xfinity Store by Comcast offers internet, cable TV, home phone, home security systems, and mobile phone services in Atlanta, GA.
Where is the Xfinity Store by Comcast located in Atlanta?
It is located at 6255 Roswell Rd, Atlanta, GA 30328, USA.
What are the store hours for Xfinity Store by Comcast in Atlanta?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Will the Xfinity Store by Comcast be open on public holidays?
The store is closed on November 27, 2025 and December 25, 2025. On November 28, 2025, it will be open from 9:00 AM to 8:00 PM.
What safety measures are in place at the Xfinity Store by Comcast?
The store practices professional cleaning and social distancing. Fully vaccinated customers are not required to wear masks unless mandated by authorities.
How can I make a reservation or find more information about the Xfinity Store in Atlanta?
You can visit their local page at https://www.xfinity.com/local/ga/atlanta/6255-roswell-rd.html for reservations and more details.
Are there nearby yoga studios close to the Xfinity Store by Comcast in Atlanta?
Yes, CorePower Yoga, a yoga studio and gym, is nearby. It's a convenient place to visit before or after your visit to the Xfinity Store for some fitness and relaxation.
What nearby places offer pet services near the Xfinity Store by Comcast?
Hollywood Feed, a pet store offering pet services, and Petfolk Veterinary & Urgent Care - Sandy Springs are close by for your pet care needs.
Are there any good places to eat near the Xfinity Store by Comcast?
Yes, nearby dining options include Chicken Salad Chick (Southern restaurant), Roasters (American barbecue), Five Guys (burger restaurant), and Henri's Bakery & Deli (bakery and cafe).
What other stores or services are close to the Xfinity Store by Comcast that might be useful?
Nearby stores and services include Trader Joe's supermarket, RadioShack electronics store, Party City Sandy Springs for party supplies, and U-Haul Neighborhood Dealer for truck rentals.