Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Atlanta. Visit us today at 6255 Roswell Rd, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.8
148 reviews
5 stars
96
4 stars
8
3 stars0
2 stars2
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of knowledge.
Store Experience
Many customers reported positive experiences regarding store cleanliness and efficiency, with quick service noted by several reviewers.
Billing Issues
Numerous complaints were made about billing problems, including incorrect charges and difficulties in resolving account issues.
Staff Attitude
There were significant concerns about staff attitude, with some customers describing employees as rude or unhelpful, while others highlighted friendly and attentive service.
Technical Problems
Several reviews mentioned ongoing technical issues with internet service, including frequent outages and poor connectivity.
- ASapril simmonsNov 16, 20251.0The customer service at the store is horrible. They have a nasty attitude and don’t acknowledge you.They only looks at the customer that are paying or looks like they have money. You never know who may come though your store and who they may know. You should always treat people with respect and kindness no matter who they are. I wouldn’t recommend this store to anyone to do business with. You asked for help and they walk away or have a nasty attitude.
- SSShubhangOct 15, 20251.0Poor service, been 2 months since I moved and still getting billing issues as they have created 4 separate accounts with my name. Went to the store multiple times to get this resolved and it never gets resolved
- SMSarah MooreOct 10, 20255.0Xfinity Store – Roswell Road I stopped by this location a few weeks ago to pick up my Wi-Fi equipment. While the representative who helped me didn’t have the clearest communication skills, he was still very helpful and patient. After asking a few questions, he made sure I left with exactly what I needed. The store was clean, the staff was friendly, and I didn’t have to wait long—which was a huge plus. Overall, a positive and easy experience!
- ASAri SilbermanSep 26, 20255.0I have had spectacular service at this location on four different transactions.
- SHSzQ HAug 29, 20255.0This particular store is awesome!! Jason, Victoria, Kash, as well as one other girl all eerydo helpful with some issues I had been having with my WiFi. No only helpful, but each and everyone of them were so nice! Greatly appreciated!!!!!
Frequently Asked Questions About Xfinity Store by Comcast
What are the main services offered by Xfinity Store by Comcast in Atlanta?
Xfinity Store by Comcast offers internet, cable TV, home phone, home security systems, and mobile phone services in Atlanta, GA.
Where is the Xfinity Store by Comcast located in Atlanta?
It is located at 6255 Roswell Rd, Atlanta, GA 30328, USA.
What are the store hours for Xfinity Store by Comcast in Atlanta?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Will the Xfinity Store by Comcast be open on public holidays?
The store is closed on November 27, 2025 and December 25, 2025. On November 28, 2025, it will be open from 9:00 AM to 8:00 PM.
What safety measures are in place at the Xfinity Store by Comcast?
The store practices professional cleaning and social distancing. Fully vaccinated customers are not required to wear masks unless mandated by authorities.
How can I make a reservation or find more information about the Xfinity Store in Atlanta?
You can visit their local page at https://www.xfinity.com/local/ga/atlanta/6255-roswell-rd.html for reservations and more details.
Are there nearby yoga studios close to the Xfinity Store by Comcast in Atlanta?
Yes, CorePower Yoga, a yoga studio and gym, is nearby. It's a convenient place to visit before or after your visit to the Xfinity Store for some fitness and relaxation.
What nearby places offer pet services near the Xfinity Store by Comcast?
Hollywood Feed, a pet store offering pet services, and Petfolk Veterinary & Urgent Care - Sandy Springs are close by for your pet care needs.
Are there any good places to eat near the Xfinity Store by Comcast?
Yes, nearby dining options include Chicken Salad Chick (Southern restaurant), Roasters (American barbecue), Five Guys (burger restaurant), and Henri's Bakery & Deli (bakery and cafe).
What other stores or services are close to the Xfinity Store by Comcast that might be useful?
Nearby stores and services include Trader Joe's supermarket, RadioShack electronics store, Party City Sandy Springs for party supplies, and U-Haul Neighborhood Dealer for truck rentals.