Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Acworth. Visit us today at 3410 Cobb Pkwy, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.4
612 reviews
5 stars
288
4 stars
68
3 stars
39
2 stars
28
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees received praise for their helpfulness and professionalism, many customers reported poor experiences with rude or unhelpful staff, particularly at the management level.
Service Issues
Numerous reviews highlighted ongoing problems with internet service, including outages, slow speeds, and billing discrepancies, leading to frustration among customers.
Store Experience
Customers appreciated the friendly atmosphere and quick service at the store, but many also noted long wait times and inefficiencies in handling customer needs.
Technical Support
There were significant complaints regarding the lack of effective technical support, both in-store and through customer service channels, leading to unresolved issues for many customers.
- DBDyanne Bryant4 days ago5.0Xfinity store is my LIFELINE For Cell and cable service. Customer service is ALWAYS READY TO HELP. Prices for WiFi are affordable and superior to other companies.
- KCKelli Carter4 days ago5.0Shane was really amazing! He answered my questions and took care of my issues in record time!!! Excellent customer service skills! Bravo Shane and thank you to your whole team!!
- RHRobin HaydenJan 4, 20265.0My husband Brian and myself had a wonderful young man wait on us the other day. Jordan Reynolds was very smart and helped us get our new phone working. Thank you Jordan.
- PFPeggy FordDec 30, 20255.0These guys are amazing and very helpful! They made the transfer of our internet and phone services so easy! Brandon, Chayne, and Jordan are very knowledgeable, helpful and kind. I highly recommend going to this store to get all the help you need! Thank you guys for making the transition less stressful!
- DCdavid coglianoDec 19, 20255.0Kade & Jordan we're extremely helpful trying to help us activate an old iPhone on our account. While our phone was too old to complete the transaction they both were incredibly diligent and exploring every angle trying to make it happen for us. They were very patience and knowledgeable and we extremely appreciated their help.
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Acworth offer?
Xfinity Store by Comcast offers cable TV, internet service, home phone service, home security systems, and mobile phone services in Acworth, GA.
Where is the Xfinity Store by Comcast located in Acworth?
The Xfinity Store by Comcast is located at 3410 Cobb Pkwy, Acworth, GA 30101, USA.
What are the store hours for Xfinity Store by Comcast in Acworth?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM. It is closed on certain holidays such as November 27, 2025, and December 25, 2025.
Are there any COVID-19 health and safety measures in place at the Xfinity Store in Acworth?
Yes, the store follows professional cleaning and social distancing practices. Fully vaccinated customers are not required to wear face masks unless federal, state, or local mandates require it.
What is the contact phone number for Xfinity Store by Comcast in Acworth?
You can contact the store locally at +1 770-559-7009 or use the main phone number +1 800-934-6489.
Which competitors does Xfinity Store by Comcast have in the area?
Competitors include AT&T, Verizon, RCN, and T-Mobile.
How can customers use nearby transit or locations to visit the Xfinity Store in Acworth?
Customers can find nearby landmarks like Christian Brothers Automotive and Discount Tire to locate the Xfinity Store at 3410 Cobb Pkwy. The proximity to banks such as PNC and ATMs like PNC ATM helps when running errands before or after your visit.
What dining options are near the Xfinity Store by Comcast in Acworth for customers before or after their visit?
Nearby dining options include Art's Bagel & More for breakfast or coffee, Steak 'n Shake for American fast food, and Taco Bell for Mexican fast food.
Are there any shopping centers or retail stores near the Xfinity Store in Acworth?
Yes, Lakeside Marketplace and retail stores like Ross Dress for Less and The Children's Place are nearby, making it convenient to combine shopping trips with your visit to Xfinity.
Can I find health and wellness services near the Xfinity Store in Acworth?
Yes, health and wellness services nearby include Benchmark Physical Therapy, Acworth Smiles Dentistry, Massage Envy - Acworth, and The Joint Chiropractic.