Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in West Palm Beach. Visit us today at 1831 Palm Beach Lakes Blvd, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
1831 Palm Beach Lakes Blvd, West Palm Beach, FL
33401, United States
Hours
Reviews
3.2
259 reviews
5 stars
126
4 stars
11
3 stars
6
2 stars
14
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received high praise for their helpfulness, while others were described as rude and unprofessional.
Wait Times
Customers frequently reported long wait times for service, especially for equipment returns and in-store assistance.
Billing Issues
Numerous complaints about billing errors, unauthorized charges, and difficulties in resolving these issues with customer service.
Store Experience
Some customers had positive experiences with store cleanliness and organization, while others reported poor service and unhelpful staff.
Technical Problems
Many customers experienced issues with service reliability, including internet outages and equipment malfunctions.
- GRGina Rodriguez3 days ago1.0I’ve had a horrible experience. I was told I could get a new phone through the insurance I have with them. The company then sent me a second-hand phone in terrible condition, in a different color, and with one of the cameras broken. I returned the phone immediately. Now, one year later, they are telling me that I have to pay $799 for a phone I don’t even have because I already sent it back — and nobody has provided a solution. This situation is unacceptable, and I need this resolved as soon as possible.
- VVViolet5 days ago5.0Great customer service
- YOYolanda Ortiz6 days ago3.0Sooo late with their appt, and then rushed to serve the next customer
- RXRaylo XDOct 16, 20255.0The most excellent service I've ever had I walked in and got the help that I needed instantly I don't remember the guy's name or else I would have quoted him here but to be on the safe side I think every one of them that were there that day deserve a raise for the amount of service I got from one person
- DWDavid willowOct 10, 20252.0Gave me modem that I pre-ordered for pickup, but unit was not activated. So after days of frustration took it back and staff acted like it was my fault!
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in West Palm Beach offer?
The store offers internet, cable TV, mobile phone service, home security systems, and business internet services.
Where is the Xfinity Store by Comcast located in West Palm Beach?
It is located at 1831 Palm Beach Lakes Blvd, Ste D01, West Palm Beach, FL 33401.
What are the regular business hours for the Xfinity Store by Comcast?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Are there any holiday hours or closures I should be aware of?
Yes, the store has special hours on certain holidays and will be closed on November 27, 2025 and December 25, 2025. Other holiday hours vary, such as closing early on December 24 and 31.
What COVID-19 safety measures are in place at the Xfinity Store?
The store has professional cleaning and social distancing measures. Fully vaccinated customers do not need to wear face masks unless required by local mandates.
Which mobile network does Xfinity Mobile use?
Xfinity Mobile combines America's largest, most reliable 4G LTE network with the most nationwide hotspots.
Which nearby places might be convenient for customers visiting the Xfinity Store?
Nearby locations include Starbucks and Dunkin' for coffee, Whole Foods Market for groceries, Best Western Palm Beach Lakes hotels for lodging, and TD Bank for financial services.
Can I visit a nearby coffee shop before or after shopping at Xfinity Store?
Yes, Starbucks, Dunkin', and WFM Coffee Bar are nearby coffee shops where you can relax before or after your visit.
Are there any nearby restaurants near Xfinity Store by Comcast in West Palm Beach to grab a meal?
Yes, nearby options include Pei Wei (Asian restaurant), Home Skillet (barbecue), Genji (Japanese), Cucina Pizza by Design (Italian), and Chikita's 1 Venezuelan Food.
How can nearby transportation or hotels help me plan my visit to Xfinity Store?
The nearby Best Western Palm Beach Lakes hotels provide convenient lodging for visitors, and nearby major roads like Palm Beach Lakes Blvd make the store easily accessible by car.