Xfinity Store by Comcast

3.2
790 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Venice. Visit us today at 1617 U.S. Hwy 41 By-Pass S, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
1617 U.S. Hwy 41 By-Pass S, Venice, FL
34293, United States

Hours

Reviews

3.2
790 reviews
5 stars
303
4 stars
107
3 stars
70
2 stars
67
1 star
243

What are people saying?

AI-generated from recent customer reviews

Long Wait Times

Customers frequently reported excessive wait times for service, often exceeding an hour, even for simple tasks like returning equipment.

Customer Service Issues

Many reviews highlighted poor customer service experiences, including unhelpful staff, lack of communication, and difficulty reaching live agents.

Mixed Staff Performance

While some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of care.

Billing Complaints

Numerous customers expressed frustration over unexpected charges and billing inconsistencies, leading to dissatisfaction with the service.

Service Reliability

Several customers reported issues with internet reliability, including frequent outages and slow speeds.
  • AR
    Ann Ryan
    Jan 5, 2026
    1.0
    Why anyone would choose to use Xfinity continues to baffle me. I have spent 6 hours trying to set up the cable service. I should be able to rate this zero stars. The greeter tried to have me wait an hour to talk to store personnel so I could set up an actual in person tech support appointment. Seriously, if you can possibly avoid it, do not give these people your money!
  • CM
    Connie Mizzer
    Jan 4, 2026
    5.0
    The fastest service I ever had...needed a new remote...I was in and out in 3 minutes !!!!
  • RD
    Robin Davis
    Dec 31, 2025
    3.0
    The wait is too long and employees not totally forthcoming in the information shared.
  • DA
    Dawn Anthony
    Dec 31, 2025
    1.0
    The wait is insane. Even attempts to book anappointment online was not an opriob as all booked out for two weeks. They need more staff or another store.
  • DH
    David Hongsermeier
    Dec 16, 2025
    2.0
    You can plainly see they don't care about their work

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Venice offer?

Xfinity Store by Comcast offers internet services, cable TV, mobile phone plans, home phone service, home security systems, and business internet service in Venice, FL.

Where is the Xfinity Store by Comcast located in Venice?

It is located at 1617 U.S. Hwy 41 By-Pass S, Venice, FL 34293, USA.