Xfinity Store by Comcast

3.1
1342 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Tallahassee. Visit us today at 214-1 South Magnolia Drive, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
214-1 South Magnolia Drive, Tallahassee, FL
32301, United States

Hours

Reviews

3.1
1,342 reviews
5 stars
509
4 stars
186
3 stars
98
2 stars
65
1 star
484

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with customer service, citing difficulties in reaching live agents and receiving adequate support.

Billing Issues

Numerous reviews highlighted problems with billing, including overcharges, lack of transparency regarding promotional pricing, and issues with equipment returns.

Service Reliability

Customers frequently complained about unreliable internet service, including frequent outages and slow speeds compared to what they were paying for.

Store Experience

While some customers had positive interactions with in-store staff, many noted long wait times and inefficiencies in service.

Technical Support

Several reviews mentioned frustrations with technical support, including unresolved issues and lack of follow-up on service requests.
  • JM
    Julian mora
    4 days ago
    5.0
    Lot of parking spots and friendly environment. Nice customer service
  • MM
    Michael (Mike)
    6 days ago
    5.0
    Store is clean and service was quick and precise. I was in and out without an issue.
  • WH
    Wendy Horn
    Nov 17, 2025
    5.0
    Good service. In and out and my problems were solved.
  • MB
    Michael Belanger
    Nov 1, 2025
    1.0
    First the exfinity app. Is garbage. You pay for a service you don't really and fully get and everything is so expensive. My fiancee has been a customer for 20+years and her bill was over $500.00 a month. Till this March they got it done to $400.00+. We are getting rid of all this service real soon to save money. We have another service that is ten times faster in download and upload speed. I can't wait to say goodbye to this service. ✌️
  • PG
    Pavia Godbolt
    Oct 27, 2025
    1.0
    Xfinity store is ok, but the service over the phone is horrible. You can not get in contact with a live person that forces you to go inside the store. I might switch providers just because of this. I am very disappointed and I been with Xfinity for over 10 years. They are forcing people to talk to chat bots online or over the phone and I need a live person.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast offer in Tallahassee?

Xfinity Store by Comcast offers internet, cable TV, home phone service, mobile phone services, home security systems, and related products in Tallahassee, FL.

Where is the Xfinity Store by Comcast located in Tallahassee?

The store is located at 214-1 South Magnolia Drive, Tallahassee, FL 32301.