Xfinity Store by Comcast

2.8
400 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Stuart. Visit us today at 2830 NW Federal Highway, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
2830 NW Federal Highway, Stuart, FL
34994, United States

Hours

Reviews

2.8
400 reviews
5 stars
156
4 stars
20
3 stars
16
2 stars
23
1 star
185

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were criticized for being unhelpful or rude.

Wait Times

Many customers reported excessively long wait times both in-store and on the phone, leading to frustration and dissatisfaction.

Technical Issues

Numerous reviews highlighted ongoing technical problems with internet and phone services, contributing to customer dissatisfaction.

Billing Concerns

Customers expressed frustration over billing issues, including unexpected charges and difficulties in resolving billing discrepancies.

Store Experience

While some customers had positive experiences in-store, others reported poor service and lack of urgency from staff, impacting overall satisfaction.
  • JC
    Json Castillo
    4 days ago
    3.0
    Fast internet speeds and wide availability, but prices tend to increase after promotions. Customer service can be inconsistent, and billing can be confusing. Good performance overall, yet the experience depends a lot on the plan and location.
  • LM
    Leftwing mentalillness
    Dec 17, 2025
    1.0
    THE WORST !
  • AP
    Andrew Porcelli
    Dec 9, 2025
    5.0
    Went into the store was greeted by a nice gentleman. Wait time was very low. Was able to take my product back and then was also able to help me lower my rate. I see a lot of other comments on here stating how terrible service is there that was not my experience
  • JG
    Joe Greenwald
    Dec 7, 2025
    3.0
    Could not Give me what I needed. They said they don't make them anymore and it's the remote to the TV I have in my bedroom.
  • LJ
    Lordana Jacques
    Dec 5, 2025
    1.0
    Wait time, plenty of people walking around and only 2 at the desk. Waited 2hours just for equipment, and upgrade only to tell me their service was down. They need sense of urgency, customers first. Although Tiffany was ok they need to prioritize customers rather than sending 3 ppl on break at once. Now i can see why they only have 2 stars. I actually wasn’t even upset about the service being down, i get it its technology but 2 hrs wait??? Come on

Frequently Asked Questions About Xfinity Store by Comcast

What is Xfinity Store by Comcast in Stuart known for?

It is a local store offering XFINITY internet services, cable TV, home phone, home security systems, and mobile phone services in Stuart, FL.

Where is Xfinity Store by Comcast located in Stuart?

The store is located at 2830 NW Federal Highway, Stuart, FL 34994.