Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Port St. Lucie. Visit us today at 277 SW Port St Lucie Blvd, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
277 SW Port St Lucie Blvd, Port St. Lucie, FL
34984, United States
Hours
Reviews
3.1
175 reviews
5 stars
85
4 stars
5
3 stars
3
2 stars
9
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were described as rude or unhelpful.
Technical Issues
Frequent complaints about internet outages and unresolved technical problems, leading to customer frustration.
Store Experience
In-store experiences vary widely; some customers reported quick resolutions and friendly staff, while others faced long waits and poor service.
Employee Performance
Certain employees, particularly Jacob and Alexander, were highlighted for their exceptional service, contrasting with negative experiences reported with other staff.
Communication Problems
Issues with automated systems and customer support communication were noted, leading to confusion and dissatisfaction among customers.
- CKChristopher KinnaNov 9, 20251.0I want to be extremely clear: the way Xfinity treats long-time, elderly customers is exploitative and deeply unethical. My grandparents were loyal customers for decades, yet Xfinity charged them over $300 every month for basic landline, cable, and internet—services that are a fraction of that cost from virtually any other provider today. When equipment inevitably failed (equipment they were renting from Xfinity), the company piled on additional service and repair fees, as if the breakdowns were somehow the customer’s fault. But what pushed this into outright predatory territory were the outrageous cancellation fees and contract traps. Even when my grandparents were clearly dissatisfied and wanted to leave, Xfinity made it financially impossible. The company uses aggressive contract renewals, hidden terms, and escalating penalties to keep elderly customers locked in, paying more and more for less and less. It is not an accident. It’s a revenue model. It is painfully obvious what is happening: as cable companies flounder in a shifting market, Xfinity is squeezing every last dollar out of the consumers who are the least equipped to fight back—older adults who have spent years trusting that their provider had their best interests in mind. Instead, they are targeted because they don’t know how to navigate streaming options, billing loopholes, and deceptive bundles. This isn’t just “bad customer service.” It’s predatory. It’s taking advantage of loyalty, age, and trust. No company with integrity behaves this way. Xfinity should be held publicly accountable for these practices. Elderly customers deserve protection—not to be used as a last-ditch revenue stream.
- DCDiana CoyneNov 8, 20255.0I had interactions with Alexander, Jacob and Justin in the Xfinity store in Port St. Lucie, Florida and received the help I needed. All are helpful, professional and competent.
- SMSimon MarshOct 24, 20251.0Very unfriendly
- ALAbimael LaureanoOct 5, 20251.0I’ve called about a wire down in the back of my house for 5 weeks and no one seams to care that the wire is a hazard to my 4 year old grandson. Worst customer service you can find. The fact that they are the only game in town in some areas is terrible.
- DMDon and Karin McQueenSep 28, 20255.0We went to the store to resolve some issues with setting up service after a local move. Things didn’t go seamlessly with the transfer (it happens) but getting help to resolve the issue should be simple. With help from Xfinity associate Alexander, everything got resolved. He expertly concluded why we couldn’t complete the set up, removed the barriers, and gave us clear directions on what we needed to do once we returned to the house. He also gave us progressive steps of what to do next if the problem were to continue. His clear direction and thoroughness helped resolved the problem. Alexander is a valuable asset to this store and those he helps.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does Xfinity Store by Comcast Branded Partner offer in Port St. Lucie?
Xfinity Store by Comcast Branded Partner provides internet, cable TV, home phone, home security systems, and mobile phone services in Port St. Lucie, FL.
Where is the Xfinity Store located in Port St. Lucie?
The store is located at 277 SW Port St Lucie Blvd, Port St. Lucie, FL 34984, USA.
What are the operating hours for the Xfinity Store by Comcast Branded Partner?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on December 25, 2025.
How can I contact the Xfinity Store in Port St. Lucie?
You can reach the store locally at +1 772-249-4231 or use the main phone number +1 800-934-6489.
Does the Xfinity Store have an online presence where I can find more information?
Yes, you can visit their website at https://www.xfinity.com/local/fl/port-st--lucie/277-sw-port-st-lucie-blvd.html and their YouTube channel at https://www.youtube.com/user/xfinity. They are also on Facebook and Instagram under the name 'Xfinity'.
Are there any nearby mobile phone stores to the Xfinity Store for additional options?
Yes, the Metro by T-Mobile mobile phone store is nearby. Customers can visit it for telecommunications services complementary to or different from Xfinity offerings.
What beauty and salon services are available near the Xfinity Store?
Nearby beauty options include Golden Spa & Salon and Bibi's Nail Salon, offering nail and hair services, which customers might enjoy before or after visiting Xfinity.
Where can I find dining options near the Xfinity Store?
Dining choices near the store include Los Cocos Restaurant and Bar, Miyuki Sushi & Thai, and Three Tides Caribbean Restaurant & Bar, perfect for meals before or after your visit.
Is there a fitness center near the Xfinity Store where customers can work out?
Yes, 9Round Fitness and Over the Limit Fitness dance school are nearby, offering workout and fitness classes for customers looking to stay active around their visit to the store.
What sets Xfinity Store apart from competitors like AT&T and Verizon in Port St. Lucie?
Xfinity Store offers a comprehensive range of services including internet, cable TV, home security, and mobile services, supported by Comcast’s extensive network and local partnerships, providing competitive options alongside providers like AT&T and Verizon.