Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Port Charlotte. Visit us today at 1940 Tamiami Trail, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
2.6
442 reviews
5 stars
135
4 stars
34
3 stars
15
2 stars
15
1 star
243
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported long wait times and poor customer service experiences, both in-store and over the phone.
Service Reliability
Numerous reviews highlighted issues with service reliability, including frequent outages and slow internet speeds.
Staff Performance
While some customers praised individual staff members for their helpfulness, others noted inconsistency in service quality and professionalism.
Billing Issues
Several customers expressed frustration with billing inaccuracies and lack of transparency regarding charges.
Store Experience
Some customers had positive experiences with quick equipment returns, but many reported long wait times and disorganization in the store.
- JMJose Mozzicato3 days ago1.0Unethical management. They only good to sell but pathetic for billing issues. They are as bad as Customer Service and Technical support that don't understand English.
- VDVictor Davis3 days ago1.0Worst customer service you can find...
- TGTony GrcevicNov 11, 20255.0Ron and the store manager Taylor gave me outstanding service!
- CSCatherine SavageNov 2, 20252.0Been trying to Xfinity to complete a job for months now. Can't do anything with the over the phone customer service, once you finally get through to a person. Been in the Port Charlotte store on several occasions with them saying it is scheduled to be completed. Nope, lies. Cables above the ground are now buried with the vegetation that cannot be cut back, due to the cables still above the ground in my yard. Locate has come out again weeks ago, but still no Xfinity to complete the job. So here I sit again for hours in the local store for something I have been told before was scheduled to be taken care of. Horrible service.
- CBCleyton BelizarioOct 27, 20251.0The worst service I received in years, I only had Internet at home with this company because if I had anything else linked to them I would cancel. I immediately switched to AT&T. PS... I spent 1 and a half hours waiting for service to buy Internet for my home.
Frequently Asked Questions About Xfinity Store by Comcast
What services does the Xfinity Store by Comcast in Port Charlotte provide?
The store offers a range of services including internet, cable TV, home phone, home security, and mobile phone services in Port Charlotte, FL.
Where is the Xfinity Store by Comcast located in Port Charlotte?
It is located at 1940 Tamiami Trail, Suite 101, Port Charlotte, FL 33948, USA.
What are the regular business hours for the Xfinity Store by Comcast in Port Charlotte?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from 12:00 PM to 5:00 PM.
Are there any special holiday hours or closures for the Xfinity Store in Port Charlotte?
Yes, the store is closed on November 27, 2025, and December 25, 2025. It is open with modified hours on November 28, December 24, December 31, 2025, and January 1, 2026.
What COVID-19 safety measures are in place at the Xfinity Store in Port Charlotte?
The store follows professional cleaning and social distancing practices. Fully vaccinated customers do not have to wear face masks unless required by federal, state, or local mandates.
How can I find more information or make a reservation for services at the Xfinity Store by Comcast?
You can visit their website at https://www.xfinity.com/local/fl/port-charlotte/1940-tamiami-trail.html or make a reservation through the provided online link.
Is the Xfinity Store by Comcast active on social media?
Yes, they have a Facebook page at https://www.facebook.com/100951735178761 and an Instagram handle @xfinity.
Which nearby places can customers visit when they come to the Xfinity Store in Port Charlotte?
Nearby places include Complete Dental Care, Sara Toomey - Eye Doctor, Edible Arrangements, Lowe's Home Improvement, and Bank of America Financial Center.
How can nearby businesses like Bank of America ATM help customers visiting the Xfinity Store?
Customers can conveniently access banking services such as ATMs and financial centers at Bank of America locations near the Xfinity Store for their financial needs during their visit.
Are there any local dining options near the Xfinity Store by Comcast in Port Charlotte?
Yes, nearby dining includes Hometown Grill, a local American restaurant, perfect for a meal before or after visiting the store.