Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Pompano Beach. Visit us today at 3445 N Federal Hwy, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.5
1,015 reviews
5 stars
463
4 stars
149
3 stars
99
2 stars
54
1 star
250
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Dante, Michel, and Miguel.
Service Issues
Several reviews mentioned ongoing problems with service, including issues with phone activation, billing discrepancies, and poor follow-up on customer inquiries.
Wait Times
Customers frequently reported long wait times and slow service, with some expressing frustration over the lack of urgency from staff.
Store Environment
The store was noted for being clean and organized, with some customers appreciating the recent renovations.
Mixed Experiences
While many had positive interactions, there were also significant complaints about rude staff and inadequate support, leading to a mixed overall perception.
- KKKenneth4 days ago1.0I was told I would not be charged for flex tv box and I would not have to return they lied island I have been paying 15 dollars a month for years pray to god I don’t see you if you you do still work there get ready
- MHMark HorowitzDec 31, 20255.0Johnathan was really great friendly and knowledgeable thanks
- BBBruno BuDec 29, 20255.0I had an outstanding experience at the Xfinity store thanks to the exceptional service provided by the manager Michel Mejías. He was incredibly knowledgeable, patient, and genuinely cared about helping me find the best solution for my needs. He took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. Excellent customer service – truly above and beyond!
- IVIndira VelazquezDec 29, 20255.0Michel Mejia was amazing. He was so helpful and solved everything for me and my boyfriend. He was kind and honest. Thanks to people like him I still having faith in humanity.
- LALital AsherDec 16, 20255.0Excellent experience at the Xfinity store thanks to Diamond. She is knowledgeable, patient, and genuinely helpful, taking the time to answer questions clearly and thoroughly. She guided the process from start to finish and even handled the phone setup herself, which made everything easy. Her professionalism and approach to customer care really stand out. Highly recommend asking for Diamond if you visit this location!
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Pompano Beach offer?
Xfinity Store by Comcast offers internet, cable TV, home phone, home security, mobile phone services, and related packages in Pompano Beach, FL.
Where is the Xfinity Store by Comcast located in Pompano Beach?
The store is located at 3445 N Federal Hwy, Pompano Beach, FL 33064, USA.
What are the regular business hours of Xfinity Store by Comcast in Pompano Beach?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sundays from 12:00 PM to 5:00 PM.
Does the Xfinity Store by Comcast in Pompano Beach observe any holiday hours?
Yes, the store is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025). It has adjusted hours on Nov 28, 2025 (9:00 AM to 8:00 PM), Dec 24 and 31, 2025, and Jan 1, 2026 (10:00 AM to 5:00 PM).
What COVID-19 safety measures are in place at the Xfinity Store by Comcast?
The store follows professional cleaning and social distancing practices. Fully vaccinated customers are not required to wear masks unless federally or locally mandated.
How can I contact Xfinity Store by Comcast in Pompano Beach?
You can reach them by phone at +1 800-934-6489 or visit their website at https://www.xfinity.com/local/fl/pompano-beach/3445-n-federal-hwy.html.
Are there nearby grocery stores I can visit when going to the Xfinity Store by Comcast?
Yes, Publix and Winn-Dixie at Shoppers Haven are nearby supermarkets where you can shop before or after visiting the Xfinity Store.
What nearby restaurants can I try near the Xfinity Store by Comcast in Pompano Beach?
Near the store, you can find Domino's Pizza, Pho Ocean (Vietnamese restaurant), Las Carnitas Pompano Beach (Mexican restaurant), Hops Restaurant and Brewery, and Outback Steakhouse for various dining options.
Is public transit or other services nearby to help me get to the Xfinity Store by Comcast?
While specific transit stations aren't listed, nearby services like UPS Access Point location and KeyMe Locksmiths can assist with deliveries and security needs near the store's location.
Where can I find home goods or fitness centers near the Xfinity Store by Comcast?
You can visit Bed Bath & Beyond for home decor and kitchen supplies, Leslie’s Swimming Pool Supplies for pool needs, and YouFit Health Clubs or YouFit Gyms for fitness near the store.