Xfinity Store by Comcast

3.6
1329 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Plantation. Visit us today at 1501 S. University Drive, Building 4, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
1501 S. University Drive, Building 4, Plantation, FL
33324, United States

Hours

Reviews

3.6
1,329 reviews
5 stars
633
4 stars
202
3 stars
104
2 stars
63
1 star
327

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes and lack of assistance.

Mixed Experiences

While some customers praised specific employees for their helpfulness and efficiency, others had negative experiences, indicating inconsistency in service quality.

Long Wait Times

Several reviews mentioned long wait times in-store, often attributed to understaffing, leading to frustration among customers.

Technical Issues

Customers frequently reported problems with Xfinity's internet service, including reliability issues and difficulties with account management.
  • DS
    Duckie Sanctuary
    Jan 5, 2026
    1.0
    Horrible. Locked out of my account for no reason. They refuse to let me pay my bill. This company is pathetic. Avoid like the plague.
  • BG
    Belinda Griffin
    Dec 18, 2025
    5.0
    I used the machine to pay my internet bill. Pretty easy
  • RW
    Rona Walsh
    Dec 17, 2025
    5.0
    I just had a horrible experience at the Comcast store in plantation on university Dr. I have been dealing with a very complicated problem since October. I saw Dom one of their leads. He not only didn’t try to help us he was rude disrespectful condescending kept repeating he has been working in this position for 10 years and he knows better than anyone else. I have been a loyal Comcast customer for approximately 25 years and I am taking my business elsewhere where he ended out interaction by telling me go ahead we don’t want you to be trapped. He should be fired on the spot and to end my husband and I are an older couple that was not shown on oz of concern I can’t believe that this person. Has had this position for 10 u Years
  • EC
    Ezekiel Jose Capellan
    Dec 13, 2025
    5.0
    The most helpful xfinity location that I've been to in broward. This review is for the store service only, not the xfinity internet/mobile service
  • JI
    Julio Beltran Iglesias
    Dec 2, 2025
    1.0
    Un trato pésimo, al parecer la persona que me atendió no tenía ganas de trabajar y eso que solo eran las 11 am...Me atendió una persona que me dijo se llamaba Neyvis, al parecer era la única persona de habla en español...cada vez que le pregunte algo sus contestas eran como cansada...un trato pésimo..y al final no resolvió nada

Frequently Asked Questions About Xfinity Store by Comcast

What products and services does Xfinity Store by Comcast in Plantation offer?

Xfinity Store by Comcast offers internet, cable TV, home phone service, home security systems, mobile phone services, and related products in Plantation, FL.

Where is Xfinity Store by Comcast located in Plantation?

It is located at 1501 S. University Drive, Building 4, Plantation, FL 33324, US.