Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Plantation. Visit us today at 1501 S. University Drive, Building 4, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
1501 S. University Drive, Building 4, Plantation, FL
33324, United States
Hours
Reviews
3.6
1,329 reviews
5 stars
633
4 stars
202
3 stars
104
2 stars
63
1 star
327
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes and lack of assistance.
Mixed Experiences
While some customers praised specific employees for their helpfulness and efficiency, others had negative experiences, indicating inconsistency in service quality.
Long Wait Times
Several reviews mentioned long wait times in-store, often attributed to understaffing, leading to frustration among customers.
Technical Issues
Customers frequently reported problems with Xfinity's internet service, including reliability issues and difficulties with account management.
- DSDuckie SanctuaryJan 5, 20261.0Horrible. Locked out of my account for no reason. They refuse to let me pay my bill. This company is pathetic. Avoid like the plague.
- BGBelinda GriffinDec 18, 20255.0I used the machine to pay my internet bill. Pretty easy
- RWRona WalshDec 17, 20255.0I just had a horrible experience at the Comcast store in plantation on university Dr. I have been dealing with a very complicated problem since October. I saw Dom one of their leads. He not only didn’t try to help us he was rude disrespectful condescending kept repeating he has been working in this position for 10 years and he knows better than anyone else. I have been a loyal Comcast customer for approximately 25 years and I am taking my business elsewhere where he ended out interaction by telling me go ahead we don’t want you to be trapped. He should be fired on the spot and to end my husband and I are an older couple that was not shown on oz of concern I can’t believe that this person. Has had this position for 10 u Years
- ECEzekiel Jose CapellanDec 13, 20255.0The most helpful xfinity location that I've been to in broward. This review is for the store service only, not the xfinity internet/mobile service
- JIJulio Beltran IglesiasDec 2, 20251.0Un trato pésimo, al parecer la persona que me atendió no tenía ganas de trabajar y eso que solo eran las 11 am...Me atendió una persona que me dijo se llamaba Neyvis, al parecer era la única persona de habla en español...cada vez que le pregunte algo sus contestas eran como cansada...un trato pésimo..y al final no resolvió nada
Frequently Asked Questions About Xfinity Store by Comcast
What products and services does Xfinity Store by Comcast in Plantation offer?
Xfinity Store by Comcast offers internet, cable TV, home phone service, home security systems, mobile phone services, and related products in Plantation, FL.
Where is Xfinity Store by Comcast located in Plantation?
It is located at 1501 S. University Drive, Building 4, Plantation, FL 33324, US.
What are the regular operating hours of Xfinity Store by Comcast in Plantation?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Are there any special holiday hours or closures for the Xfinity store in Plantation?
Yes, on November 27, 2025 and December 25, 2025 the store is closed. On other holidays like November 28, 2025 and December 24, 2025, hours may vary with earlier closing times.
What COVID-19 safety practices are currently in place at the Xfinity Store by Comcast in Plantation?
The store maintains professional cleaning and social distancing practices. Fully vaccinated customers are not required to wear masks unless mandated by federal, state, or local authorities.
How can customers contact Xfinity Store by Comcast in Plantation?
Customers can call the local phone number at +19542521937 or reach the main phone line at +18009346489.
Does the Xfinity Store by Comcast in Plantation have an online presence for more info or orders?
Yes, customers can visit their official landing page at https://www.xfinity.com/local/fl/plantation/1501-s--university-drive--building-4.html and place orders at https://www.xfinity.com/locations/florida/plantation.
What are some nearby dining options customers can visit around Xfinity Store by Comcast in Plantation?
Nearby dining options include Vignetos Italian Grill for Italian cuisine, Otoro Sushi for Japanese food, Legends Tavern & Grille for American fare, Papa Johns Pizza for pizza, Parlour Vegan Bakery for vegetarian options, and TCBY Plantation for frozen yogurt.
Are there beauty and wellness services near the Xfinity Store in Plantation?
Yes, several beauty and spa services including The One 02 Hair Studio, Shear Heaven, Precise Beauty Salon, N Studio Salon, Molly's Beauty Parlor, The Beauty Niche, A Suite Salon, Val Gamma Beauty, Merakii Beauty Studio, Rose Salon Suite, Studio Ash, The Curlology Studio, and barber shops like Randy Flow The Barber and MG Parlour and Company are nearby.
What transportation or automotive services are available near Xfinity Store by Comcast in Plantation?
Nearby automotive services include The Goodyear Tire & Rubber Company, Mavis Tires & Brakes, and Mavis Discount Tire for tire sales and automotive repair.