Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Pensacola or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Walked in there trying to switch accounts from my dads to my own. They told me they weren’t able to and to call 611. I went to another Verizon store down the street and they were able to help me out with no problem. Lazy workers there that are unprofessional with an attitude problem
CA
chase a
Jul 12, 2025
1.0
Poor customer service. When my wife and I entered the building, there were 3 associates in the entryway however nobody looked up to acknowledge us. Eventually, one of them said "we will be right with you" but didn't look up from his iPad. After a few minutes, he asked how he could help and put us on the list, stating that there were a few people ahead of us and we could go look at phones or take a seat to wait. No estimate on how long of a wait, nowhere to sit and a minimal display of products.
AK
Ally Kat
Feb 27, 2025
1.0
I came here for help after switching from Xfinity to Verizon. Kenneth was the representative who “helped” me. He was inebriated and did nothing except hand me a phone to call customer support while I was there. He didn’t even talk on the phone with the other representative, answer any of my questions, or help me with literally anything. I immediately switched back to Xfinity, this verizon store had absolutely the worst customer experience I’ve ever encountered. Kenneth needs to sober up and start putting even just a tiny bit of effort into his job, or find a new one. Absolutely dismal. Do not come here.
CB
C0DE BLUE
Jul 3, 2024
1.0
Verizon itself is not bad, however the employees here are very unprofessional and snippy. I could hear them making underhanded comments as I exited the location. I will never be bringing my business back to this physical location again.
BW
betty s Westbrook
Mar 2, 2023
1.0
Can't get anyone on phone and can't use assistance to upgrade records
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 5600 N 9th Ave?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 5600 N 9th Ave?
If you are the Primary Contact, Administrator, or have View and Pay access, you can pay on up to 10 accounts simultaneously by logging into My Business Wireless.
How do I access and manage my Verizon Business account?
Use My Business to shop and activate devices online, make payments, view user details, and monitor data usage.
How many lines can be added on a Verizon business plan?
You can purchase up to 9 lines with a Verizon business plan. More information is available on the Devices and Plans page.
What is the phone number for Verizon business customer service?
You can reach Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon Business offer landline phone services?
Yes, Verizon business phone service includes unlimited nationwide calling with Preferred Voice. Availability and plans can be explored today.
What are the business hours for Verizon Business Services at 5600 N 9th Ave in Pensacola?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM, Central Time.
What brands and products are available at Verizon Business Services in Pensacola?
They offer products from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including business cell phones, mobile hotspots, tablets, and laptops.
What pickup and delivery options does Verizon Business Services in Pensacola provide?
They offer in-store pickup, free 2-day shipping, express lockers, same-day delivery in select areas, and curbside pickup for convenience.
Which nearby restaurants can I visit before or after my Verizon Business appointment?
You can enjoy dining at Krystal (fast food), LongHorn Steakhouse (steakhouse), Taco Bell (Mexican fast food), or Marble Slab Creamery for ice cream nearby.
Are there other mobile phone stores near Verizon Business Services at 5600 N 9th Ave?
Yes, nearby mobile phone stores include Verizon Authorized Retailer - A Wireless, Geek Squad, and another Verizon location, offering options for additional services or purchases.