Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Pembroke Pines. Visit us today at 306 SW 145th Avenue, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.6
813 reviews
5 stars
426
4 stars
99
3 stars
55
2 stars
30
1 star
203
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced poor service, with reports of rude staff, long wait times, and unresolved issues.
Staff Performance
While some staff members received praise for their helpfulness and professionalism, many reviews highlighted a lack of accountability and poor communication from employees.
Wait Times
Customers frequently mentioned long wait times at the store, often exceeding 30 minutes, which contributed to frustration.
Mixed Experiences
Some customers reported positive experiences with specific employees, but overall sentiment reflects dissatisfaction with the service quality and management.
- RPRicardo Pno2 days ago5.0Buen servicio y atenci贸n.
- MHMircea HusarJan 5, 20265.0Great service!
- RURUBEN FERNANDEZ USADec 18, 20255.0Excelente lugar, muy buena atenci贸n y r谩pida. Felicito al Sr Carlos, qu茅 nos atendi贸 muy profesionalmente y r谩pido. Gracias.... Excellent place, very good and fast service. I commend Mr. Carlos, who served us very professionally and quickly. Thank you.
- CVChristian VelascoDec 15, 20255.0The staff is very attentive and its in a good location.
- JKJoane KetantDec 5, 20251.0If Comcast/Xfinity wasn鈥檛 the only company available in my apartment complex, I would have dropped them a long time ago!!! I live in a bulk community and pay Internet thru my rent yet xfinity continues to charge me. I accidentally paid the amount it says I owed on the account then when I realized my error the same day I WENT INTO the store the same day and was told the refund would show in my account within 2 days - it was not. The manager gave me his business card to follow up with his cell number on the back. The number has consistently gone straight to voicemail anytime I call. The number on the front of the card goes to their general number not directly to the store. Furthermore when I call the general number my old address comes up despite me returning my equipment and closing that account 3 months ago (I鈥檓 also still getting calls, texts and emails to return said equipment. I鈥檝e spoke to COUNTLESS people at Xfinity about this but I鈥檓 STILL getting contacted about this) AND the system says I owe them $13 馃ぃ馃ぃ can鈥檛 make this up! I would give them zero stars if I could
Frequently Asked Questions About Xfinity Store by Comcast
What products and services does Xfinity Store by Comcast in Pembroke Pines offer?
Xfinity Store by Comcast offers internet, cable TV, home phone service, home security systems, and mobile phone services in Pembroke Pines, FL.
Where is Xfinity Store by Comcast located in Pembroke Pines?
It is located at 306 SW 145th Avenue, Suite 116, Pembroke Pines, FL 33027, USA.
What are the regular opening hours for Xfinity Store by Comcast in Pembroke Pines?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.
Are there any special holiday hours or closures for Xfinity Store by Comcast?
Yes, the store is closed on November 27 and December 25, 2025. It has special hours on November 28, 2025 (9:00 AM - 8:00 PM), December 24, 2025 (10:00 AM - 5:00 PM), December 31, 2025, and January 1, 2026 (both 10:00 AM - 5:00 PM).
What COVID-19 safety measures does Xfinity Store by Comcast follow?
The store follows professional cleaning and social distancing practices. Fully vaccinated customers do not have to wear masks unless mandated by authorities.
How can I contact Xfinity Store by Comcast in Pembroke Pines?
You can call the local phone number at +1 954-534-7375 or the main phone number at +1 800-934-6489.
Does Xfinity have a mobile app available?
Yes, Xfinity has mobile apps available for Android and iOS devices. You can download the Android app from the Google Play Store and the iOS app from the Apple App Store.
What nearby dining options are available close to Xfinity Store by Comcast in Pembroke Pines?
Nearby eateries include Pubbelly Sushi for Asian fusion and sushi, The Habit Burger Grill for burgers and fast food, Pieology Pizzeria for pizza including vegetarian options, Sal's Italian Ristorante for Italian cuisine, and Agave Bandido offering Mexican and bar experience.
Are there any convenient places to grab a coffee or ice cream near the Xfinity store?
Yes, you can visit Freddo Pembroke Pines or Cream for ice cream, and Freddo also serves as a coffee shop and cafe nearby the Xfinity store.
Where can I find other mobile phone stores near the Xfinity Store?
Nearby mobile phone stores include the AT&T Store and Verizon Wireless, which offer various mobile devices and services.