Xfinity Store by Comcast

3.6
813 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Pembroke Pines. Visit us today at 306 SW 145th Avenue, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
306 SW 145th Avenue, Pembroke Pines, FL
33027, United States

Hours

Reviews

3.6
813 reviews
5 stars
426
4 stars
99
3 stars
55
2 stars
30
1 star
203

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor service, with reports of rude staff, long wait times, and unresolved issues.

Staff Performance

While some staff members received praise for their helpfulness and professionalism, many reviews highlighted a lack of accountability and poor communication from employees.

Wait Times

Customers frequently mentioned long wait times at the store, often exceeding 30 minutes, which contributed to frustration.

Mixed Experiences

Some customers reported positive experiences with specific employees, but overall sentiment reflects dissatisfaction with the service quality and management.
  • RP
    Ricardo Pno
    2 days ago
    5.0
    Buen servicio y atenci贸n.
  • MH
    Mircea Husar
    Jan 5, 2026
    5.0
    Great service!
  • RU
    RUBEN FERNANDEZ USA
    Dec 18, 2025
    5.0
    Excelente lugar, muy buena atenci贸n y r谩pida. Felicito al Sr Carlos, qu茅 nos atendi贸 muy profesionalmente y r谩pido. Gracias.... Excellent place, very good and fast service. I commend Mr. Carlos, who served us very professionally and quickly. Thank you.
  • CV
    Christian Velasco
    Dec 15, 2025
    5.0
    The staff is very attentive and its in a good location.
  • JK
    Joane Ketant
    Dec 5, 2025
    1.0
    If Comcast/Xfinity wasn鈥檛 the only company available in my apartment complex, I would have dropped them a long time ago!!! I live in a bulk community and pay Internet thru my rent yet xfinity continues to charge me. I accidentally paid the amount it says I owed on the account then when I realized my error the same day I WENT INTO the store the same day and was told the refund would show in my account within 2 days - it was not. The manager gave me his business card to follow up with his cell number on the back. The number has consistently gone straight to voicemail anytime I call. The number on the front of the card goes to their general number not directly to the store. Furthermore when I call the general number my old address comes up despite me returning my equipment and closing that account 3 months ago (I鈥檓 also still getting calls, texts and emails to return said equipment. I鈥檝e spoke to COUNTLESS people at Xfinity about this but I鈥檓 STILL getting contacted about this) AND the system says I owe them $13 馃ぃ馃ぃ can鈥檛 make this up! I would give them zero stars if I could

Frequently Asked Questions About Xfinity Store by Comcast

What products and services does Xfinity Store by Comcast in Pembroke Pines offer?

Xfinity Store by Comcast offers internet, cable TV, home phone service, home security systems, and mobile phone services in Pembroke Pines, FL.

Where is Xfinity Store by Comcast located in Pembroke Pines?

It is located at 306 SW 145th Avenue, Suite 116, Pembroke Pines, FL 33027, USA.