Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Panama City. Visit us today at 500 Hawkins Ave., FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
2.6
825 reviews
5 stars
242
4 stars
68
3 stars
54
2 stars
37
1 star
424
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported long wait times and difficulty reaching live representatives, leading to frustration and dissatisfaction.
Staff Performance
While some employees received praise for their helpfulness and knowledge, others were criticized for being rude or unhelpful.
Billing Issues
Numerous complaints about unexpected charges, billing errors, and lack of transparency regarding contracts and promotions.
Store Experience
Customers frequently mentioned long wait times in-store and a chaotic environment, impacting their overall experience.
Service Reliability
Several reviews highlighted ongoing issues with internet reliability and service interruptions, prompting customers to consider switching providers.
- MSMykhala Strawn1 day ago1.0if i could give no stars, i would. i’ve NEVER had so much trouble getting questions answered, billing fixed, and overall so many issues. both internet and mobile are a terrible services to have.
- ABAvery Burgreen5 days ago5.0Paige is a rockstar. She fixed all my problems in one short visit. She deserves a raise!
- RMryan mattson6 days ago1.0To start I don’t even have xfinity, I have wow. The other day one of your workers came out to my apartments and I thought my new neighbors were getting internet set up for them and as it turns out they took down MY connection panels cut some wires and left it all exposed and the panel covers on the ground. Also left some hardware on the ground in the parking space too that could have gotten in one of my tires. If I could post photos of it here, I would. I called what I thought was the local office number and someone tried to charge me to make a complaint. So here I am complaining for free. I need someone to come out here to put it back together asap.
- KCKellie CelineDec 30, 20254.0Not their fault but it's the only one in our area. They mailed out the new modem but you have to take the old one back all the way in town
- CECarina EllerbeDec 15, 20252.0I tried to make a payment to restore my service and kept getting transferred to other departments. I was left on hold for 15 minutes before deciding I was done. All I wanted to do was change my address on the account and pay my past due balance. Simple. Now, I’m changing carriers.
Frequently Asked Questions About Xfinity Store by Comcast
What services does the Xfinity Store by Comcast in Panama City offer?
The Xfinity Store by Comcast provides internet, cable TV, home phone service, home security systems, and mobile phone services in Panama City, FL.
Where is the Xfinity Store by Comcast located in Panama City?
It is located at 500 Hawkins Ave., Panama City, FL 32405, United States.
What are the regular business hours for the Xfinity Store by Comcast in Panama City?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM.
Are there any special holiday hours for the Xfinity Store by Comcast?
Yes, for example, the store is closed on November 27, 2025, and December 25, 2025. It has extended or adjusted hours on other holidays such as November 28, 2025 (9:00 AM to 8:00 PM), December 24, 2025 (10:00 AM to 5:00 PM), December 31, 2025, and January 1, 2026 (both 10:00 AM to 5:00 PM).
What COVID-19 safety measures are in place at the Xfinity Store by Comcast in Panama City?
The store maintains professional cleaning and social distancing. Fully vaccinated customers are not required to wear a mask unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store by Comcast in Panama City?
You can call the store at +1 800-934-6489 for inquiries.
Where can I find more information or make reservations for services at the Xfinity Store by Comcast in Panama City?
Visit their official local page at https://www.xfinity.com/local/fl/panama-city/500-hawkins-ave.html for more details and service reservations.
Which nearby places can I visit before or after visiting the Xfinity Store by Comcast in Panama City?
Nearby, you can visit The Vitamin Shoppe for health products, Nothing Bundt Cakes for bakery treats, Club Pilates for fitness, or Cold Stone Creamery for ice cream and smoothies.
Are there other mobile phone stores near the Xfinity Store by Comcast in Panama City?
Yes, T-Mobile is a nearby mobile phone store you can visit for additional phone service options.
Can I combine my visit to the Xfinity Store with other services like banking or dining nearby?
Absolutely, you can visit nearby banks such as Ameris Bank and Prosperity Bank, or enjoy a meal at restaurants like Blaze Pizza, Chipotle Mexican Grill, and Mission BBQ located close to the store.