Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Miami. Visit us today at 3164 N Miami Ave., FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
4.0
1,376 reviews
5 stars
842
4 stars
175
3 stars
86
2 stars
38
1 star
235
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised individual staff members for their helpfulness, while others reported rude and unprofessional behavior.
Wait Times
Long wait times reported for service, with many customers expressing frustration over delays in being attended to.
Billing Issues
Numerous complaints about billing practices, including unexpected charges and difficulties in resolving billing disputes.
Store Environment
Feedback on store cleanliness and organization is varied; some customers found the environment pleasant, while others described it as dirty and disorganized.
Technical Support
Customers expressed dissatisfaction with technical support, particularly regarding service appointments and equipment issues.
- SPSandrina PortilloNov 15, 20255.0Amazing service by Luis and Rafael. :)
- MOMariana OleiniskiOct 26, 20255.0Fast and high-quality service by Samuel. Highly recommend!
- FFflixyzaxOct 6, 20255.0Well organized, greeted as soon as I entered the store and asked for the purpose of my visit. Everyone was friendly and asking if I was already helped . The person who helped, came looking for me and notified me that she was ready to help. Her customer service was impeccable.
- PGPatricia GomezOct 2, 20255.0Had several items to handle. Ivan at the door helpful assisted me with the parking validation. A few later DAVID called and with a clear and friendly attitud resolved all my issues. It was a breeze. Thanks Ivan and David
- LSLuis SanchesSep 30, 20251.0Abrieron una cuenta con mi información,y me cobraron por una línea que nunca tuve,cuando me di cuenta les reclame y no me devolvieron todo el dinero,solo una parte,ahora no puedo tomar la promoción de línea gratis porque en el sistema aparece que tuve línea con ellos y nunca fue así,en cuanto se termine mi contrato de internet me voy de esta compañía,aquí no hay seguridad,sin contar que te dicen una cosa y cuando aceptas ya no es lo que te dijeron,te cobran más
Frequently Asked Questions About Xfinity Store by Comcast
What services does the Xfinity Store by Comcast in Miami offer?
The Xfinity Store by Comcast in Miami offers internet services, cable TV, home phone service, home security systems, and mobile phone services.
Where is the Xfinity Store by Comcast located in Miami?
The store is located at 3164 N Miami Ave., Miami, FL 33127, United States.
What are the regular operating hours of the Xfinity Store by Comcast in Miami?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Are there any special holiday hours I should be aware of for the Xfinity Store in Miami?
Yes, for example, the store is closed on November 27, 2025, and December 25, 2025. It has adjusted hours on other holidays, such as opening 9:00 AM to 8:00 PM on November 28, 2025.
What COVID-19 safety measures are implemented at the Miami Xfinity Store?
The store practices professional cleaning and social distancing. Fully vaccinated customers are not required to wear masks unless federal, state, or local mandates require it.
How can I contact the Xfinity Store by Comcast in Miami?
You can reach the store locally at +1 305-916-1423 or the main phone line at +1 800-934-6489.
Does the Miami Xfinity Store have an online presence or apps for customers?
Yes, they have a website (https://www.xfinity.com/local/fl/miami/3164-n-miami-ave.html), a YouTube channel (https://www.youtube.com/user/xfinity), and mobile apps available for Android and iOS.
What nearby mobile phone stores can I visit near the Xfinity Store in Miami?
Nearby mobile phone stores include T-Mobile, AT&T, Verizon, and Techy Wynwood, which can be convenient for comparing plans and devices.
Are there dining options close to the Xfinity Store by Comcast in Miami?
Yes, nearby dining options include Francisca Restaurant, Rubio's Coastal Grill, and Ruby Tuesday, which you might visit before or after your store visit.
What other retail or service stores are near the Xfinity Store at 3164 N Miami Ave?
Nearby are Mattress Firm for furniture, America's Best Contacts & Eyeglasses for eyewear, and PetSmart for pet supplies, offering a variety of shopping options close to the Xfinity Store.