Xfinity Store by Comcast

3.4
991 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Miami. Visit us today at 7404 SW 117th Avenue, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
7404 SW 117th Avenue, Miami, FL
33183, United States

Hours

Reviews

3.4
991 reviews
5 stars
455
4 stars
121
3 stars
89
2 stars
45
1 star
281

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others reported rudeness and unprofessional behavior.

Wait Times

Long wait times reported for service, with customers expressing frustration over delays even with appointments.

Billing Issues

Numerous complaints about misleading billing practices and unexpected charges, leading to feelings of being scammed.

Employee Behavior

Concerns about employees being unprofessional and not attentive to customers, with some staff reportedly engaging in non-work-related conversations.
  • IC
    Irwin Derliz Cao Cabrera
    2 days ago
    5.0
    Excellent service and great attention from César, a very professional and attentive young man who solved all my problems. I give him 5 stars plus.
  • MH
    Marianela Hernandez
    Dec 29, 2025
    5.0
    I went to upgrade my cable box and I was taken care of immediately even though the store was very full. I was giving the boxes by a very nice attendant. I believe her name was Lisette Brought them home and everything works perfect. I haven't had this type of cable service since I moved to this townhouse
  • PN
    Pedro Naulin
    Dec 20, 2025
    1.0
    At this location there were plenty of employees but most of them were hanging around talking nonsense. It made me think twice about switching over to Xfinity! There was more than 10 employees present. After 20 minutes we decided to go somewhere else. Very unprofessional...
  • DN
    Diana Naulin
    Dec 20, 2025
    1.0
    This store is total BS. Their employees are very unprofessional. They were hanging around talking about a Christmas pajama party, cracking jokes, meanwhile there was a long wait of people. We waited about 20 minutes before we decided to leave. By reading all the reviews, it seems to me that the reviews with 5 stars are FAKE. Just read all the negative reviews. They are all the same. 0 stars here 👎
  • AO
    Angel Obregon
    Dec 8, 2025
    1.0
    This co.cast store is the worse ,cutomer services terrible i only camebecause i have 3 lines and my mom line imposible to make calls to everybody that is not me and they take so long even i have to ask the manager and he said 5min and that cover in 30 min maybe i dont know because still here ,better take my 3 lines back to verizon

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Miami offer?

Xfinity Store by Comcast offers cable TV, internet, home phone service, home security systems, and mobile phone services to customers in Miami.

Where is the Xfinity Store by Comcast located in Miami?

The store is located at 7404 SW 117th Avenue, Miami, FL 33183, USA.