Xfinity Store by Comcast Branded Partner

3.7
205 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Lauderhill. Visit us today at 5931 West Oakland Park Blvd, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
5931 West Oakland Park Blvd, Lauderhill, FL
33313, United States

Hours

Reviews

3.7
205 reviews
5 stars
121
4 stars
17
3 stars
3
2 stars
6
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual employees for their helpfulness while many others report poor service and unprofessional behavior.

Service Issues

Numerous customers experienced ongoing issues with internet service reliability and billing discrepancies, leading to frustration and dissatisfaction.

Store Experience

While some customers appreciated the cleanliness and organization of the store, others reported long wait times and a lack of attention from staff.

Sales Practices

Several reviews indicate concerns about aggressive upselling and misleading information regarding service contracts and pricing.

Employee Recognition

Specific employees, such as Hedi and Jaden, received commendations for their exceptional service, suggesting that positive experiences can vary significantly by staff.
  • CD
    Christopher Durante
    2 days ago
    2.0
    Went to pick up a gateway to setup my wifi. Asked if they put everything in there at which they scoffed at the question, having already been unhappy to help me. Later I find out they forgot to put in the coax cable that is part of my package and essential to my startup. Called to see if I can get help on the matter, nobody picked up. What's going on here?
  • TM
    TDR Management
    Nov 10, 2025
    1.0
    BEWARE - this is a third party location!!! They are making money off people by getting into your account, then adding services that you did not authorize (like extra phone lines) and getting paid commission for it. I went directly to another Xfinity store, that is legit and after 3 hours of trying to FIX my mobile and internet account they explained that the third party stores are known for doing "shady" stuff. I am writing a complaint and going straight to management about my experience. I have the guys full name and user id, and a print out of what he did to my account.
  • KC
    Kris Cordova
    Oct 22, 2025
    4.0
    Fast service,plenty parking
  • ND
    Nukie Dacres
    Sep 5, 2025
    5.0
    Best xfinity store ever. Staff is very fast & and they get you in & out plus they always try to upsell. I love that!
  • VR
    Verenice Rapaport
    Aug 22, 2025
    5.0
    Justain, Hayden and Jet are great professionals in providing excellent customer service in the Lauderhill storeXfinity. PLease keep them, they are a good asset for Comcast company. Aso consider giving them a raise. They deserve it. Sincerely, Verenice Rapaport, long time client

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services does the Xfinity Store by Comcast Branded Partner in Lauderhill offer?

The store offers internet, cable TV, home phone service, home security systems, mobile phone services, and related telecommunications products in Lauderhill, FL.

Where is the Xfinity Store by Comcast Branded Partner located?

It is located at 5931 West Oakland Park Blvd, Lauderhill, FL 33313, USA.