Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Jacksonville. Visit us today at 840 Nautica Drive, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
840 Nautica Drive, Jacksonville, FL
32218, United States
Hours
Reviews
3.9
162 reviews
5 stars
108
4 stars
9
3 stars
7
2 stars1
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual employees, particularly Rondreka and Angel, for their helpfulness and professionalism, while others reported poor experiences with customer service overall.
Billing Issues
Several reviews highlighted unexpected charges and difficulties with billing, including double billing and lack of communication regarding account cancellations.
Store Experience
While some customers enjoyed quick and efficient service, others reported long wait times and unwelcoming staff, indicating inconsistency in the store experience.
Internet Reliability
Numerous customers expressed frustration with the reliability of Xfinity's internet service, citing frequent outages and poor performance.
- AGAlma Green4 days ago5.0Great customer service
- KKKimmieGF85Dec 12, 20253.0Lawd Lawd Lawd! This place! Why in the world do you give me a price for something then Jack the price up $200 more dollars when I get my bill, then it's for things I have no clue about. You charged for everything you could and included the kitchen sink. Thanks Xfinity, have the day you deserve.
- KMKing MillionDec 12, 20251.0Need to update their opening time online,online chat informed me of an 8am opening and store hours informed me of the same
- NBNancy BolesDec 5, 20255.0We were walk ins with no appointment, we just had questions regarding our current service and someone helped us immediately. They had no solution for our problem, but did offer a few suggestions.
- KGKevin GordieNov 17, 20251.0Returned my equipment almost 2 weeks ago, I was reassured my account would be canceled. Now I have been on the phone with Xfinity for 30 minutes trying to prove that I returned the equipment and I am facing a double bill, because I am being charged for another month. Great service guys!
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does Xfinity Store by Comcast Branded Partner offer in Jacksonville, FL?
Xfinity Store by Comcast Branded Partner offers internet, cable TV, home phone service, home security systems, and mobile phone services in Jacksonville, FL.
Where is Xfinity Store by Comcast Branded Partner located in Jacksonville?
The store is located at 840 Nautica Drive, Suite 107, Jacksonville, FL 32218, USA.
What are the store hours for Xfinity Store by Comcast Branded Partner?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM. It is closed on December 25.
How can I contact Xfinity Store by Comcast Branded Partner?
You can reach the store by calling their local phone number at +1 904-367-3940 or their main phone line at +1 800-934-6489.
Is Xfinity Store by Comcast Branded Partner currently open?
Yes, the store is currently open.
Can I find Xfinity internet and cable services near the River City Marketplace?
Yes, Xfinity Store by Comcast Branded Partner is nearby and can serve customers near River City Marketplace, offering internet and cable services.
How can I reach Xfinity Store by public transportation or if I arrive via air travel?
The Xfinity Store is accessible from Jax International Airport, making it convenient for travelers needing services upon arrival in Jacksonville.
Are there dining options close to Xfinity Store by Comcast Branded Partner for customers to visit before or after their service appointment?
Yes, nearby dining options include Mr Potato Spread, Cold Stone Creamery, Wasabi Japanese Restaurant, Salsarita's Fresh Cantina, A & D Buffalo Wings, and Blaze Pizza.
Does Xfinity Store by Comcast Branded Partner have competitors in Jacksonville?
Yes, major competitors in the area include AT&T, Verizon, and RCN.
Where can I find more information or updates about Xfinity Store by Comcast Branded Partner?
You can visit their website at https://www.xfinity.com/local/fl/jacksonville/840-nautica-drive.html or check their Facebook page at https://www.facebook.com/105589315981005.