Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Hialeah. Visit us today at 1190 West 49th Street, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.1
382 reviews
5 stars
177
4 stars
15
3 stars
15
2 stars
14
1 star
161
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with long wait times and unhelpful staff being common complaints.
Staff Performance
While some employees received praise for their helpfulness and professionalism, many others were criticized for being inattentive and unprofessional.
Billing Issues
Customers frequently reported confusion and dissatisfaction with billing practices, including unexpected charges and lack of clarity regarding promotions.
Store Environment
The store environment was noted to be crowded and disorganized, leading to frustrating experiences for customers.
- ACAdriana Calderon6 days ago1.0Very bad service, very arrogant and unprofessional Soilden, many computers to service and only 2 were working, all the computers are empty, they don't want to work, they make a client and go back to hide, they need customer service training
- AVAndrew VajdaJan 3, 20261.0Jacked my home internet from 10$ a month to 75$ then 81$ a month when I no longer even used the service as I was out of town. 1 hour on the phone, agent said they would reimburse. Then got an email saying they wouldn’t. Raining your rates without your permission on auto pay is theft. Don’t trust them with your account info!
- YGYaimi GarciaDec 30, 20251.0Servicio pésimo llegue desde las 10am son las 12:28 y no me han atendido no se como funciona pero veo q llegan persona sin anotarse y las atiende otros conocidos y los atiende y uno esperar esperar la factura con ellos todos los meses sube y sube es un lío con la factura y siempre una excusa por mi fuera no le diera ni una estrella.
- DDDailynDec 29, 20251.0The worst phone and internet company, customer services are terrible, customers waiting and workers talking, the worst experiences you can have when you visit a negation
- MGMaruja GilDec 28, 20251.0De verdad la peor experiences que he tenido En una empress de Telefonia . El personal Deberia tener una instroduccion en cuánto al trato con el publico
Frequently Asked Questions About Xfinity Store by Comcast
Where is the Xfinity Store by Comcast located in Hialeah?
The Xfinity Store by Comcast is located at 1190 West 49th Street, Hialeah, FL 33012, US.
What are the regular business hours for the Xfinity Store in Hialeah?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.
Is the Xfinity Store by Comcast in Hialeah open on public holidays?
The store is closed on November 27, 2025 and December 25, 2025. It has special hours on other holidays such as opening from 9:00 AM to 8:00 PM on November 28, 2025.
What products and services does the Xfinity Store by Comcast offer in Hialeah?
They offer internet, cable TV, home phone service, home security systems, mobile phone services, and related packages in Hialeah.
How can I contact the Xfinity Store by Comcast in Hialeah?
You can contact them locally at +1 754-221-4590 or their main phone number +1 800-934-6489.
Does Xfinity have an online presence where I can learn more about their Hialeah store?
Yes, you can visit their store page at https://www.xfinity.com/local/fl/hialeah/1190-west-49th-street.html and their YouTube channel at https://www.youtube.com/user/xfinity.
What nearby stores can I visit for mobile phone options close to the Xfinity Store in Hialeah?
Nearby mobile phone stores include Metro by T-Mobile and Star Phone Fix, where you can find additional mobile phone products and repair services.
Are there any financial services near the Xfinity Store by Comcast in Hialeah?
Yes, nearby financial service providers include OneMain Financial and The Tax Team Hialeah, offering loans, investing, and professional financial services.
Where can I find food options near the Xfinity Store in Hialeah?
Close to the store, you can find fast food restaurants such as Taco Bell and McDonald's for quick meals.
What other services are available nearby for customers visiting the Xfinity Store in Hialeah?
Nearby you can access post office services at United States Post Office and United States Postal Service, beauty and salon services at Clau nails and Karol Beauty Supply and Salon Suites, plus grocery at Sedano's Supermarkets.