Xfinity Store by Comcast

3.3
1059 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Ft. Myers. Visit us today at 8061 Dani Drive, Suite 120, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
8061 Dani Drive, Suite 120, Ft. Myers, FL
33966, United States

Hours

Reviews

3.3
1,059 reviews
5 stars
471
4 stars
123
3 stars
81
2 stars
47
1 star
337

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual employees while others reported rude and unhelpful interactions.

Service Issues

Frequent complaints about service outages, billing issues, and difficulties in reaching customer support.

Store Experience

Positive experiences noted in-store with quick service and helpful staff, contrasting with negative online support.

Pricing Concerns

Customers expressed frustration over rising prices and lack of clear communication regarding billing.

Installation Problems

Multiple reports of missed appointments and poor follow-up on service installations.
  • SL
    Sandra Land
    6 days ago
    1.0
    El manager es un déspota, se siente tocado por dios, ni si quiera saluda, y te pide las cosas como exigiendo,, es un pésimo servicio de su parte y no merece ese puesto.. Mejor que se ponga a barrer banquetas
  • JJ
    Jade
    Nov 13, 2025
    1.0
    I’ve had Xfinity for a year and my loyalty earned me a $40 up charge When it came time to end the contract when I was already paying 75 For Internet, it’s honestly pretty ridiculous when I lived in Saint Pete and had wow I was only paying $35 a month for unlimited. It’s really not worth this price at all specially with all the outages I’ve had every single month at least two a month And from the beginning, they gave me an old box so I’m getting slow Wi-Fi for the price of premium. Very disappointing
  • B1
    Bill 1143
    Nov 6, 2025
    5.0
    The staff is very helpful and knowledgeable and there may be a short wait before being helped. The store has comfortable seating and there is free parking.
  • HL
    hailey long
    Nov 4, 2025
    1.0
    I will never use Xfinity again. They scanned me and told me that I can get a cheaper Internet if I did a phone plan so I did the phone plan. The customer service representative said I didn’t have to use the phone. I didn’t have to do anything with the phone I just had to commit to it and I would get cheaper Internet. Well I need ti cancel my internet. Well now I’m screwed with paying off of a device and I don’t even have service for. But because I singed up with the plan I am now stuck paying for a phone that doesn’t have service, I am not using it and it’s not working ven a good phone it’s a google phone. So if there is other internet services out there use them and never xifiniy.
  • MT
    Matthew Tuccio
    Oct 21, 2025
    1.0
    Be very careful with these guys! T-Mobile has internet and there are other providers. My roommate signed us up for Comcast years ago. I cancelled my service in December over the phone, everything was confirmed and I obtained T-Mobile internet. Unbeknownst to me they didn’t cancel the service I found out four months later, I had T-Mobile internet for 4 months and had the other one disconnected it wasn’t being used. I told them I would never pay that being that it was an internal error on their part. Now they sent me to collections, I will never pay this as it’s a bad business practice, I will die with this debt. I love leaving good reviews when business is good but this was a terrible experience.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast offer in Ft. Myers?

Xfinity Store by Comcast in Ft. Myers offers internet services, cable TV, home phone service, home security systems, and mobile phone services.

Where is Xfinity Store by Comcast located in Ft. Myers?

The store is located at 8061 Dani Drive, Suite 120, Colonial Square, Ft. Myers, FL 33966.