Cox Store

2.7
671 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Fort Walton Beach. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
99 Eglin Pkwy NE, Fort Walton Beach, FL
32548, United States

Hours

Reviews

2.7
671 reviews
5 stars
207
4 stars
69
3 stars
36
2 stars
44
1 star
315

What are people saying?

AI-generated from recent customer reviews

Service Reliability

Customers frequently reported issues with unstable internet connections, including frequent outages and slow speeds.

Customer Service

Many reviews highlighted poor customer service experiences, including long wait times, unhelpful representatives, and difficulties in canceling services.

Pricing Issues

Customers expressed frustration with unexpected price increases and deceptive billing practices, leading to dissatisfaction with overall value.

In-Store Experience

While some customers had positive interactions with staff in-store, others reported long wait times and unprofessional behavior from employees.

Technical Support

Technical support was often described as ineffective, with technicians unable to resolve issues or provide adequate assistance.
  • MC
    Matthew Coley
    3 days ago
    1.0
    I did not have kind words for you you must have not read my review I will be returning my phone and getting rid of my service from you all. You all pissed me off I have no kind words ok
  • GD
    Gregory Doolittle
    Nov 14, 2025
    1.0
    This store is terrible! Do yourself a favor and just bypass this place all together.
  • WB
    Wayne Burnette
    Nov 4, 2025
    1.0
    Robbed me for years finally got new service then would not cancel me trying to change my service and reduce my rate after being a customer for 21 years. Total ggarbage!!! suspect service to boot
  • DB
    David Bishop
    Oct 27, 2025
    2.0
    AT&T gave me 1gig fiber for $55 when Cox for several years had been giving me 500mgbps for $59 cable for years. Plus yeah cox fiber is off the pole. Yeah no thank.
  • KG
    Kimberly Gorissen
    Oct 19, 2025
    1.0
    Literally the worst wifi iv ever had in my entire life. As soon as my lease is up and I move, I am making sure to use ANY other service in my new house because my network is out on average 4 times a week 😠

Frequently Asked Questions About Cox Store

What services does Cox Store in Fort Walton Beach offer?

Cox Store offers Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, Equipment Pick up and Drop off, and Bill Payment.

What products can I find at the Cox Store in Fort Walton Beach?

You can find Apple and Samsung mobile devices, TV and streaming products, and home phone devices.