Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Fernandina Beach. Visit us today at 1465 Sadler Road, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
1465 Sadler Road, Fernandina Beach, FL
32034, United States
Hours
Reviews
4.1
163 reviews
5 stars
123
4 stars
3
3 stars
4
2 stars
3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond, particularly highlighting employees like Marcia, Robert, and Hunter.
Mixed Experiences
While some customers had positive interactions, others reported frustrating experiences with billing issues, long wait times, and poor communication from the company.
Store Environment
Several reviews mentioned the store layout and accessibility issues, particularly for customers with disabilities, indicating a need for improvement in accommodating all customers.
Billing Concerns
Numerous customers expressed dissatisfaction with billing practices, citing unexpected charges and lack of transparency regarding pricing.
- STSusan TreadwellDec 20, 20255.0Buying and setting up a phone is never fun but Ryan and Jay made the process enjoyable. Very helpful and knowledgeable!! They both went above and beyond to help me and my Mom get set up. Thanks again!!
- ZMZane MorganDec 1, 20255.0Came in on a whim to upgrade a phone. Took a bit longer than expected but at no fault of the store team. They took care of us. Had awesome customer service from the team. Thank you for your help today.
- DSDarien StoreyNov 20, 20255.0I used this Xfinity for both the cancellation of my previous service and then again when I needed service back and both experiences were super easy and pleasant!
- CVChad VanlandinghamOct 1, 20251.0It's always something with them and it's not just a Fernandina store. It's just xfinity in general. There's a reason why they consistently rank top three in worst customer service.
- DSDoris SchlegelSep 10, 20255.0Thank Ryan for all your help. Your customer service is extraordinary and you made the visit so painless.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What products and services does Xfinity Store by Comcast Branded Partner in Fernandina Beach offer?
They offer internet, cable TV, home phone, home security systems, mobile phone services, and business internet services in Fernandina Beach.
Where is Xfinity Store by Comcast Branded Partner located in Fernandina Beach?
The store is located at 1465 Sadler Road, Fernandina Beach, FL 32034, United States.
What are the store hours for Xfinity Store by Comcast Branded Partner in Fernandina Beach?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on December 25, 2025.
Are there any COVID-19 safety practices in place at the Fernandina Beach Xfinity Store?
Yes, they maintain professional cleaning and social distancing. Fully vaccinated customers may not need to wear masks unless mandated by federal, state, or local regulations.
How can I contact Xfinity Store by Comcast Branded Partner in Fernandina Beach?
You can reach them by phone at +1 800-934-6489 or visit their website at https://www.xfinity.com/local/fl/fernandina-beach/1465-sadler-road.html.
Which social media platforms can I follow Xfinity Store by Comcast Branded Partner on?
They have a Facebook page (XfinityFernandinaBeach at https://www.facebook.com/169877838006588), a Twitter handle (@Xfinity), an Instagram account (@xfinity), and a YouTube channel at https://www.youtube.com/user/xfinity.
Are there any coffee shops near the Xfinity Store in Fernandina Beach where I can grab a drink before or after my visit?
Yes, there are two nearby Starbucks locations offering coffee and smoothies where you can relax before or after visiting the store.
What dining options are nearby the Xfinity Store in Fernandina Beach?
Nearby restaurants include Surcheros Fresh Mex, Barberitos, King Wok (Chinese cuisine), Don Patron Mexican Grill, Fancy Sushi, and Jade's Bistro, providing a range of Mexican, Asian, and Japanese options.
Are there any nearby services or facilities for travelers close to the Xfinity Store by Comcast Branded Partner?
Yes, Enterprise Rent-A-Car and Travel Leaders are nearby, offering rental car services and travel assistance for customers visiting the Fernandina Beach area.
What notable retail stores are near the Xfinity Store in Fernandina Beach for customers who want to shop before or after visiting?
Nearby retail stores include Mattress1One, Bealls, Bealls Outlet, Home Centric, and Mattress Firm for furniture, clothing, and home goods shopping.