Xfinity Store by Comcast Branded Partner

4.1
163 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Fernandina Beach. Visit us today at 1465 Sadler Road, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
1465 Sadler Road, Fernandina Beach, FL
32034, United States

Hours

Reviews

4.1
163 reviews
5 stars
123
4 stars
3
3 stars
4
2 stars
3
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond, particularly highlighting employees like Marcia, Robert, and Hunter.

Mixed Experiences

While some customers had positive interactions, others reported frustrating experiences with billing issues, long wait times, and poor communication from the company.

Store Environment

Several reviews mentioned the store layout and accessibility issues, particularly for customers with disabilities, indicating a need for improvement in accommodating all customers.

Billing Concerns

Numerous customers expressed dissatisfaction with billing practices, citing unexpected charges and lack of transparency regarding pricing.
  • ST
    Susan Treadwell
    Dec 20, 2025
    5.0
    Buying and setting up a phone is never fun but Ryan and Jay made the process enjoyable. Very helpful and knowledgeable!! They both went above and beyond to help me and my Mom get set up. Thanks again!!
  • ZM
    Zane Morgan
    Dec 1, 2025
    5.0
    Came in on a whim to upgrade a phone. Took a bit longer than expected but at no fault of the store team. They took care of us. Had awesome customer service from the team. Thank you for your help today.
  • DS
    Darien Storey
    Nov 20, 2025
    5.0
    I used this Xfinity for both the cancellation of my previous service and then again when I needed service back and both experiences were super easy and pleasant!
  • CV
    Chad Vanlandingham
    Oct 1, 2025
    1.0
    It's always something with them and it's not just a Fernandina store. It's just xfinity in general. There's a reason why they consistently rank top three in worst customer service.
  • DS
    Doris Schlegel
    Sep 10, 2025
    5.0
    Thank Ryan for all your help. Your customer service is extraordinary and you made the visit so painless.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What products and services does Xfinity Store by Comcast Branded Partner in Fernandina Beach offer?

They offer internet, cable TV, home phone, home security systems, mobile phone services, and business internet services in Fernandina Beach.

Where is Xfinity Store by Comcast Branded Partner located in Fernandina Beach?

The store is located at 1465 Sadler Road, Fernandina Beach, FL 32034, United States.