Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Coconut Creek. Visit us today at 4407 Lyons Road, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
4407 Lyons Road, Coconut Creek, FL
33073, United States
Hours
Reviews
3.0
261 reviews
5 stars
116
4 stars
14
3 stars3
2 stars
5
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff, unhelpful responses, and long wait times.
Misleading Practices
Several reviews highlighted issues with misleading sales tactics, including unauthorized charges and false promotions.
Store Management
Customers expressed frustration with the store's management, citing understaffing and lack of professionalism among employees.
Mixed Experiences
While many reviews were negative, some customers reported positive interactions with specific staff members who provided helpful service.
- RKR K4 days ago1.0The systems are down every day after 7pm. You might as well close the store if I can get any help. Came 2 days and kept telling me that the systems are down
- AMAlicia MooreDec 31, 20251.0Just had a bad experience with a clerk that had a bad weed smell. He Directed me to return the box elsewhere. I suggest that before you consider humiliation you not come to work stinking of weed and try to display professionalism
- TDTuan DaoDec 26, 20251.0Becare this place. They are lier . I have to call xfinity on phone . They fixed it. The store guy, he is not telling the true . He just want to get you to buy it and take credit
- TRThiago RiosDec 22, 20251.0I had a terrible experience at the Xfinity store in Coconut Creek. I went in to add two new lines after being told there was a Black Friday promotion. The sales rep convinced me to get two new phones, promising $400 off each line and that my monthly bill would stay close to $62/month. After the account was set up, I noticed my bill jumped to $336/month. When I went back and confronted the store about the promotion I saw listed on my account, I was told the discount would be applied to my next bill. I paid the next bill — no discount was applied. I then contacted Xfinity customer service directly, and they confirmed that there was NO promotion on my account at all. Now I’m being forced to return the phones by mail, wait an extended period for a refund on the money I had to pay upfront, and deal with a problem that never should have happened in the first place. This feels extremely misleading and unprofessional. Be very careful with this location, get everything in writing, and don’t trust verbal promises.
- SPS. PeckDec 18, 20251.0One thing I can’t stand is a Untruthful salesman, Especially when I came in there for one thing, I’m getting something for free and I was not informed of something, but told me to sign off on something and when questioned still lied on top of another lie.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What products and services does Xfinity Store by Comcast Branded Partner in Coconut Creek offer?
They provide internet, cable TV, home phone, home security services, and mobile phone products in Coconut Creek, FL.
Where is Xfinity Store by Comcast Branded Partner located in Coconut Creek?
The store is located at 4407 Lyons Road, Suite 101A, Coconut Creek, FL 33073, USA.
What are the store hours for the Xfinity Store in Coconut Creek?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does the Xfinity Store in Coconut Creek have special health and safety measures?
Yes, they perform professional cleaning and maintain social distancing, and fully vaccinated customers usually do not need to wear masks unless mandated.
How can I contact the Xfinity Store by Comcast Branded Partner in Coconut Creek?
You can contact the store by calling +1 800-934-6489.
Where can I find more information or make a reservation for services at the Coconut Creek Xfinity Store?
Visit https://www.xfinity.com/local/fl/coconut-creek/4407-lyons-road.html for details and to make reservations.
What popular nearby places can I visit before or after my visit to the Xfinity Store in Coconut Creek?
Nearby you can visit The Cheesecake Factory for dining, Massage Envy - Coconut Creek for relaxation, and LensCrafters for eyewear needs.
Are there any wellness or beauty salons near the Xfinity Store in Coconut Creek?
Yes, you can find Pyure Aveda, Venetian Nail Spa, and Tokyo Day Spa & Massages close by for various beauty and spa services.
Can I combine a visit to the Xfinity Store with a shopping trip nearby?
Absolutely, nearby shopping options include DSW Designer Shoe Warehouse, Charming Charlie, and Justice for fashion and accessories.
Are there educational institutions near the Xfinity Store in Coconut Creek?
Yes, Florida Holistic School is nearby if you're in the area for educational purposes.