Xfinity Store by Comcast

3.1
223 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Boca Raton. Visit us today at 335 N Federal Hwy, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
335 N Federal Hwy, Boca Raton, FL
33432, United States

Hours

Reviews

3.1
223 reviews
5 stars
102
4 stars
13
3 stars
10
2 stars
7
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, citing rudeness and unprofessional behavior from staff.

Wait Times

Numerous reviews mentioned excessively long wait times for service, often leading to frustration.

Mixed Experiences

While some customers praised individual employees for their helpfulness, many others expressed dissatisfaction with the overall service quality.

Billing Issues

Several customers reported problems with billing, including unexpected charges and difficulty resolving issues.

Store Organization

Customers noted a lack of organization in the store, leading to confusion and inefficiency during visits.
  • DC
    Debbie Csutoros
    Jan 3, 2026
    5.0
    We set up a business account here and I’ve had great experience so far! James and Edouard have been fantastic. If I’m nice and I smile they’re extra nice lol
  • HA
    Howard Atlas
    Dec 30, 2025
    2.0
    30 minute wait for walk in. Can schedule appointments in advance and would definitely do that next time
  • TT
    Tam Tam
    Dec 30, 2025
    1.0
    The rudest, slowest and unprofessional store, and worst service ever!
  • AF
    Apex Forge
    Dec 8, 2025
    1.0
    For a business who sells telephone and cellular service, it is ABSOLUTELY UNACCEPTABLE and there is NO EXCUSE whatsoever that you “don’t have a phone” and therefore refuse to list a LOCAL CONTACT NUMBER for this store. Even worse that your sales agents don’t have a contact number on their business cards. You are absolutely unprofessional.
  • MB
    misi bottlik
    Dec 2, 2025
    1.0
    The worst experience of my life! The price is tempting, but the service is useless (for me). I switched to Xfinity, but NO ONE in the store told me that long-distance calls would be blocked for 45 days! I've never heard of such a thing in my life! (I don't want to make a call next February, I want to make one today! Idiots! ) That was my first question because it's important to me every day. They're complete amateurs! It took me a whole day to cancel the useless package and switch back to T-Mobile. I don't recommend it to anyone! It's cheap, but it sucks.

Frequently Asked Questions About Xfinity Store by Comcast

What are the operating hours of Xfinity Store by Comcast in Boca Raton?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM. Holiday hours vary.

Where is the Xfinity Store by Comcast located in Boca Raton?

It is located at 335 N Federal Hwy, Boca Raton, FL 33432, USA.