Xfinity Store by Comcast

3.2
213 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Boca Raton. Visit us today at 335 N Federal Hwy, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
335 N Federal Hwy, Boca Raton, FL
33432, United States

Hours

Reviews

3.2
213 reviews
5 stars
99
4 stars
13
3 stars
10
2 stars
5
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of professionalism.

Service Reliability

Numerous complaints about unreliable internet service, including frequent outages and slow speeds, leading to customer dissatisfaction.

Store Experience

In-store experiences varied widely; some customers reported quick and efficient service, while others faced long wait times and disorganization.

Billing Issues

Many customers expressed frustration over billing practices, including unexpected price increases and difficulties in resolving billing disputes.

Employee Performance

While some employees were highlighted for their exceptional service, others were noted for poor attitudes and unhelpfulness, impacting overall customer satisfaction.
  • AA
    Amar
    Nov 12, 2025
    1.0
    Worst place ever If you have 4 hours to loose waiting for them just go you will enjoy it! 2 customers waiting 4 employees walking around
  • KK
    konstantin korviakov
    Oct 27, 2025
    1.0
    Very disappointed with Xfinity service. Ordered Wi-Fi equipment for pickup — never got a notification. Drove there, and they didn’t even have it. The manager said, “our system doesn’t work that way,” with a rude attitude. Wasted an hour for nothing. Nice office and app, but behind it — zero organization and no respect for customers.
  • JK
    Jonathan Katz
    Oct 14, 2025
    2.0
    Have a nice signed up for a Comcast service yesterday I was told that I can just run and pick up the hardware of being no problem. Well that may be the case in North Carolina or wherever I spoke to them but in Boca Raton Florida it's not the case you take a number and take a spot and sit a squat and eventually and they get to you to be more nice and friendly but the fun people would disingenuous regarding to me just running and picking up my hardware and leaving because that's not the case
  • NH
    Nicolas Rivero Hernandez
    Oct 14, 2025
    1.0
    El servicio más malo lo pueden encontrar aquí, incluyendo manager, te hacen esperar horas y no resuelven problemas, por favor no compren teléfonos aquí, hacer cualquier devolución en esta tienda será un gran problema, ellos harán todo para no hacerlo, te hacen esperar horas, te mienten, te ignoran, se esconden, no tienen respeto por cliente que llevamos más de 6 años con esta compañía
  • DR
    Danny R
    Sep 24, 2025
    5.0
    Oscar was straight to the point, very helpful and was a breath of fresh air to work with. As we all know walking into a cell phone store can come with the unknown however he explained everything that was needed and projected timelines how quickly he could help me get my new Iphone 17 transferred over. I highly recommend him and I wanted to say thank you to whoever was responsible for hiring him because they surely secured top level talent!

Frequently Asked Questions About Xfinity Store by Comcast

What are the operating hours of Xfinity Store by Comcast in Boca Raton?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM. Holiday hours vary.

Where is the Xfinity Store by Comcast located in Boca Raton?

It is located at 335 N Federal Hwy, Boca Raton, FL 33432, USA.