Xfinity Store by Comcast

3.6
844 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Aventura. Visit us today at 2960 Aventura Blvd, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
2960 Aventura Blvd, Aventura, FL
33180, United States

Hours

Reviews

3.6
844 reviews
5 stars
438
4 stars
98
3 stars
56
2 stars
42
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their professionalism and helpfulness, while others were criticized for being unresponsive and unhelpful.

Billing Issues

Numerous complaints about billing practices, including unexpected fees and difficulties resolving billing disputes.

Wait Times

Long wait times reported for both service and equipment returns, leading to customer frustration.

Service Quality

Inconsistent service quality, particularly with internet reliability and customer support responsiveness.

Employee Performance

Some employees, like Omar and Daniel, were highlighted for exceptional service, while others were noted for poor performance.
  • KO
    keidy ovelar
    2 days ago
    1.0
    Una porquería de servicio , ellos no son amables ni ala hora de hablar ni de solucionar los problemas ahhh pero cuando quieren meter racha para vender sus servicios ,,, no le recomendaría a NADIE esta poorQueriaaa jamás vuelvo y no se los recomiendo
  • YG
    Yoraisy Gomez
    Nov 15, 2025
    1.0
    No es para nada 👎 bueno , el servicio de Comcast de atención al cliente es fatal no funciona , jamás contestan y si tienes un problema mejor ir a las oficinas porque te quedarás horas esperando al teléfono por un agente que nunca aparece , compramos un iPhone en esta sucursal y lo enviaron por correo y nunca llegó , muy maja la experiencia con Xfinity Store by Comcast It's not good at all 👎. Comcast's customer service is terrible; it doesn't work. They never answer, and if you have a problem, you're better off going to the offices because you'll be on hold for hours waiting for an agent who never shows up. We bought an iPhone at this branch, and they shipped it, but it never arrived. Our experience with the Xfinity Store by Comcast was truly awful.
  • TC
    Tammy Cruz
    Oct 30, 2025
    1.0
    We moved so we cancelled Comcast. We returned all equipment and paid our last service bill But I was sent to collections because I would not pay a $90 junk fee/cancellation fee…Now they are harassing me with text messaging Beware of Comcast and Extra fees attacking your credit history
  • EP
    Erica Pattinson
    Oct 19, 2025
    1.0
    I have no words for how terrible this company is.
  • DP
    DEAN “Dino 53” PASA
    Oct 1, 2025
    5.0
    Had to turn in equipment and was greeted and directed to staff member who had me done in less than ten minutes. Evelyn was very professional and friendly

Frequently Asked Questions About Xfinity Store by Comcast

What products and services does Xfinity Store by Comcast in Aventura offer?

The Xfinity Store by Comcast in Aventura offers internet, cable TV, home phone service, home security systems, mobile phone services, and business internet services.

Where is the Xfinity Store by Comcast located in Aventura?

It is located at 2960 Aventura Blvd, Florida 33180, inside the Aventura Shopping Center.