Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Aventura. Visit us today at 2960 Aventura Blvd, FL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.6
844 reviews
5 stars
438
4 stars
98
3 stars
56
2 stars
42
1 star
210
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their professionalism and helpfulness, while others were criticized for being unresponsive and unhelpful.
Billing Issues
Numerous complaints about billing practices, including unexpected fees and difficulties resolving billing disputes.
Wait Times
Long wait times reported for both service and equipment returns, leading to customer frustration.
Service Quality
Inconsistent service quality, particularly with internet reliability and customer support responsiveness.
Employee Performance
Some employees, like Omar and Daniel, were highlighted for exceptional service, while others were noted for poor performance.
- KOkeidy ovelar2 days ago1.0Una porquería de servicio , ellos no son amables ni ala hora de hablar ni de solucionar los problemas ahhh pero cuando quieren meter racha para vender sus servicios ,,, no le recomendaría a NADIE esta poorQueriaaa jamás vuelvo y no se los recomiendo
- YGYoraisy GomezNov 15, 20251.0No es para nada 👎 bueno , el servicio de Comcast de atención al cliente es fatal no funciona , jamás contestan y si tienes un problema mejor ir a las oficinas porque te quedarás horas esperando al teléfono por un agente que nunca aparece , compramos un iPhone en esta sucursal y lo enviaron por correo y nunca llegó , muy maja la experiencia con Xfinity Store by Comcast It's not good at all 👎. Comcast's customer service is terrible; it doesn't work. They never answer, and if you have a problem, you're better off going to the offices because you'll be on hold for hours waiting for an agent who never shows up. We bought an iPhone at this branch, and they shipped it, but it never arrived. Our experience with the Xfinity Store by Comcast was truly awful.
- TCTammy CruzOct 30, 20251.0We moved so we cancelled Comcast. We returned all equipment and paid our last service bill But I was sent to collections because I would not pay a $90 junk fee/cancellation fee…Now they are harassing me with text messaging Beware of Comcast and Extra fees attacking your credit history
- EPErica PattinsonOct 19, 20251.0I have no words for how terrible this company is.
- DPDEAN “Dino 53” PASAOct 1, 20255.0Had to turn in equipment and was greeted and directed to staff member who had me done in less than ten minutes. Evelyn was very professional and friendly
Frequently Asked Questions About Xfinity Store by Comcast
What products and services does Xfinity Store by Comcast in Aventura offer?
The Xfinity Store by Comcast in Aventura offers internet, cable TV, home phone service, home security systems, mobile phone services, and business internet services.
Where is the Xfinity Store by Comcast located in Aventura?
It is located at 2960 Aventura Blvd, Florida 33180, inside the Aventura Shopping Center.
What are the store hours for Xfinity Store by Comcast in Aventura?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sundays from 12:00 PM to 5:00 PM.
Are there any special holiday hours at the Xfinity Store in Aventura?
Yes, the store is closed on November 27, 2025 and December 25, 2025. It has adjusted hours on other holidays, such as opening from 9:00 AM to 8:00 PM on November 28, 2025, and 10:00 AM to 5:00 PM on December 24, 2025 and December 31, 2025.
What health and safety practices are in place at the Xfinity Store in Aventura?
The store practices professional cleaning and social distancing. Fully vaccinated customers are not required to wear face masks unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store by Comcast in Aventura?
You can reach them locally at +1 850-598-6985 or their main phone line at +1 800-934-6489.
Can I order or reserve services from the Xfinity Store online?
Yes, you can place orders or find more information online at https://www.xfinity.com/local/fl/aventura/2960-aventura-blvd.html.
What nearby places can I visit after shopping at the Xfinity Store in Aventura?
Nearby you can visit Nekter Juice Bar for healthy smoothies, Pure Green Juice Bar for fresh juices, and the Aventura Shopping Center for various retail and dining options.
Are there any financial services near the Xfinity Store in Aventura?
Yes, financial services such as LibertyX Bitcoin ATM, The Exchange Network ATMs, and advisors like Rachel Gammerman - Raymond James are nearby for convenient access.
What wellness and beauty services are available near the Xfinity Store by Comcast?
Nearby wellness options include Hammer & Nails barber and beauty salon, Pyure Aveda beauty salon, JETSET Pilates studio, and the medical spa Peace Love Med Aesthetic Rejuvenation.