Xfinity Store by Comcast Branded Partner

3.3
45 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Vernon. Visit us today at 35 Talcottville Rd, CT to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
35 Talcottville Rd, Vernon, CT
06066, United States

Hours

Reviews

3.3
45 reviews
5 stars
21
4 stars
6
3 stars
0
2 stars
1
1 star
17
  • NE
    Noah Egan
    Oct 29, 2025
    4.0
    I went in with a busted router and got it replaced quickly and efficiently. The employee that helped me (Isaiah) was kind and professional, the smoothest experience I’ve had at an xfinity store.
  • DF
    David Fitzpatrick
    Oct 27, 2025
    5.0
    The store is the most helpful and knowledgeable part of Xfinity. I'm so thankful I found this location for all my Xfinity needs. They are GREAT!!!! Thanks Again
  • JK
    John Kelling
    Oct 14, 2025
    5.0
    Returned my old modem to the Vernon store today. Kat, one of the technicians, ran it through for me, and I was done in less than five minutes. Fantastic! Thanks, Kat!
  • TS
    Tharun Suryadevara
    Sep 16, 2025
    1.0
    Subject: Complaint Regarding Store Staff Behavior Dear Manager/Management, I would like to bring to your attention a very disappointing experience I recently had at your store with an employee named Libin. • He displayed a rude attitude toward customers and was disrespectful in his communication. • Instead of assisting, he became argumentative and dismissive. • Shockingly, he made unnecessary comments about Indian culture, which I found offensive and discriminatory. As a loyal Xfinity customer for over 3 years on home internet and 1 year on a mobile plan, I expect to be treated with professionalism and respect. Unfortunately, this experience left me feeling unvalued and disrespected. I strongly request that you look into this matter seriously. Employees representing your brand should treat customers with courtesy and respect, not hostility or cultural insensitivity. Thank you for addressing this issue. Sincerely, Tharun Suryadevara
  • TC
    Tejaswi Chava
    Sep 16, 2025
    1.0
    I went to the Xfinity store to collect my past 3 months’ bill receipts, and one of the representatives was extremely rude. He refused to provide the receipts, saying there are no receipts for bill payments, and on top of that, he made a very disrespectful comment telling me to “wear socks first.” This was unprofessional and unacceptable customer service. Customers should be treated with respect and given proper assistance.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What is the address of the Xfinity Store by Comcast Branded Partner in Vernon, CT?

The Xfinity Store is located at 35 Talcottville Rd, STE 5, Vernon, CT 06066, US.

What are the operating hours of the Xfinity Store in Vernon?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on December 25, 2025.