Xfinity Store by Comcast Branded Partner

4.1
98 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Derby. Visit us today at 49 Pershing Drive, CT to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
49 Pershing Drive, Derby, CT
06418, United States

Hours

Reviews

4.1
98 reviews
5 stars
71
4 stars
3
3 stars
3
2 stars
1
1 star
20
  • BB
    Barbara
    Dec 20, 2025
    2.0
    The store manager gave me pushy option to take a cell phone promotion. It was $20/month. I had 3 months to Cancel. He gave me his cell phone number to cancel it. It’s been 1 month and I am happy with my current plan. I called the number and of course no answer. It took a long time to call xfinity and wait for a callback. They called me back and informed me that the two numbers linked to my account for the service were not my current phone numbers and there was an activation fee I wasn’t informed about. Hard time trusting Xfinity stores. Thankfully the 1-800 were helpful in removing the service. Also you know the promotion was going to end and the charge would be close to what I’m paying for my service currently. Don’t listen to fast talking sales people. Taking advantage of seniors.
  • CH
    Carolyn Houle
    Nov 3, 2025
    1.0
    If I could give this location lower than zero I would. COMPLETELY took advantage of my elderly parents to make a commission. Multiple visits due to equipment not working and gave them a plan that wasn't correct then said they had to pay more money for the stores mistake. And the manager was a total snot btw. nothing he could do. Do yourself a favor and don't get involved with this store. Just headaches and taking advantage of the elderly
  • CC
    Christopher Clark
    Nov 3, 2025
    1.0
    Worst customer service ever stay away!!!
  • MR
    Mairim Rivera
    Oct 27, 2025
    5.0
    10/10 customer services, both Daniel and Marisol were very helpful and were on top of everything making sure that we were all set up! 👏
  • AT
    Adeel Tahir
    Sep 29, 2025
    1.0
    I’ve visited this store twice and called Xfinity over three times just to switch my mobile service from AT&T to Xfinity as part of a family bundle. Every time, store says the system just generates ticket after ticket with no real follow-up or resolution from the store or back office. After weeks of trying, I finally gave up. Very disappointing experience.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What are the operating hours of the Xfinity Store by Comcast Branded Partner in Derby, CT?

The store operates Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on December 25th.

Where is the Xfinity Store by Comcast Branded Partner located?

The store is located at 49 Pershing Drive, Suite 6, Derby, CT, 06418, USA.