Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Westminster. Visit us today at 10448 Town Center Dr, CO to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.3
186 reviews
5 stars
100
4 stars
7
3 stars2
2 stars
9
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees received praise for their helpfulness and professionalism, many customers reported poor experiences with unhelpful or rude staff, particularly in phone support.
Billing Issues
Numerous reviews highlighted problems with billing, including unauthorized charges, miscommunication about fees, and difficulties in resolving these issues.
Store Experience
In-store experiences varied, with some customers reporting quick and efficient service, while others faced long wait times and unresponsive staff.
Technical Problems
Customers frequently complained about unreliable internet service, including outages and issues with equipment that were not resolved effectively.
Employee Recognition
Several employees were specifically commended for their exceptional service, indicating that individual staff performance can significantly impact customer satisfaction.
- SBStephanie B.2 days ago5.0This is the only time that I’ve ever had a good experience with Xfinity. By physically going into the store! Forget calling the 800 number ha.
- CCChrisNov 6, 20251.0★☆☆☆☆ I rely on my internet to work from home, yet once again Xfinity takes the service down in the morning, multiple times, when everyone is awake and supposed to be productive. They claim it’s for “improvements,” yet this routine interruption happens when we’re all active—not during late night hours when the impact would be minimal. It’s disrespectful to customers who pay for “uninterrupted” service and expect reliability. If you work remotely, be warned: the morning downtime is apparently business as usual here. Pro tip to Xfinity: pick a less disruptive time, the night, if you’re going to pull the plug. Until then, this gets a solid thumbs-down.
- HHHorizonNov 3, 20255.0We had a problem regarding a misunderstanding over billing. Karina J. Was friendly, helpful, and professional. She easily handled the problem and resolved it to our satisfaction, putting us at ease. She was a genuine pleasure to deal with.
- ISIvan SolisOct 31, 20253.0A bit dirty and unorganized. The person they had available to speak to concerning switching mobile carriers was not a subject matter expert at all and did not portray any knowledge or confidence. Ended up staying with our cell phone company.
- JSJaycee SanchezOct 17, 20251.0I first had service at one location, in July I came into the store to do a transfer of service so the place I have moved to. Since July I have been getting money pulled from my account because the first person who helped me,Trevor, actually didn’t close my account. In August I got charged 131 and then another 76 for wifi at a location I closed. Then September I got charged 266. I have reached out to xcel support multiple times and they will lie to you and say they are doing something when they are not. So do not get service and definitely do not!!! DO NOT!!!! Do a transfer of service, because they will keep the other one open and charge you, and then say you will be refunded and that never actually happens. They will also continue to say that they close your account but when you call back a week later, there is no proof that it happened and it’s still open. So today I go in to the store for more help. I closed my other account because this company is not to be trusted. The employee Mike and Emilio laugh at me when I ask for proof that anything of this is happening. That I should take their word that my accounts are actually closed and my almost $400 dollar refund is on the way. This is a very common issue that needs to be fixed, you guys are stealing peoples money. Disgusting
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Westminster offer?
Xfinity Store by Comcast offers internet, cable TV, home phone service, home security systems, and mobile phone services in Westminster, CO.
Where is Xfinity Store by Comcast located in Westminster?
The store is located at 10448 Town Center Dr, Suite #100, Westminster, CO 80021, USA.
What are the regular business hours of Xfinity Store by Comcast in Westminster?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Are there any special health and safety measures at Xfinity Store by Comcast?
Yes, the store follows professional cleaning and social distancing practices. Fully vaccinated customers do not need to wear face masks unless required by mandates.
Is Xfinity Store by Comcast closed on any upcoming holidays?
Yes, the store will be closed on November 27, 2025, for the holiday.
How can I contact Xfinity Store by Comcast in Westminster?
You can call them at +1 800-934-6489 for inquiries or support.
Does Xfinity Store by Comcast have a website where I can learn more or book services?
Yes, you can visit their website at https://www.xfinity.com/local/co/westminster/10448-town-center-dr.html.
What nearby fitness centers are located close to Xfinity Store by Comcast in Westminster?
Nearby fitness centers include StretchLab, ENRGi Fitness, UFC GYM Westminster, and LA Boxing of Westminster, perfect for a workout before or after visiting the store.
What dining options are available near Xfinity Store by Comcast?
You can find several restaurants nearby such as Island Fin Poke Company, BJ's Restaurant & Brewhouse, and Bonefish Grill to enjoy a meal around your visit.
Are there convenient shopping or services near the Xfinity Store by Comcast in Westminster?
Yes, nearby places include PetSmart for pet needs, Colorado Gift Company for gifts and flowers, and Walnut Creek Town Center for additional shopping and dining options.