Xfinity Store by Comcast Branded Partner

3.2
177 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Sheridan. Visit us today at 3820 Riverpoint Parkway, CO to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
3820 Riverpoint Parkway, Sheridan, CO
80110, United States

Hours

Reviews

3.2
177 reviews
5 stars
90
4 stars
7
3 stars
1
2 stars
6
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unhelpful.

Sales Practices

Numerous complaints about deceptive sales tactics, including upselling unwanted services and miscommunication regarding promotions.

Technical Issues

Frequent reports of technical problems with services and equipment, leading to frustration among customers.

Store Experience

Inconsistent experiences in-store; some customers reported positive interactions while others faced long wait times and unresolved issues.
  • BT
    Bailey Trevithick
    4 days ago
    2.0
    I’m giving an extra star for the communication and respect I received from management and from Bill. Unfortunately, my experience with Ed was the worst customer service I’ve encountered in a long time. He was extremely rude and dismissive, gave short one-word answers, and made me feel talked down to instead of helped. After being an Xfinity customer for 10+ years, this interaction was the main reason we decided to leave. It’s disappointing to be treated this way by someone representing the company. If you visit this store, I strongly recommend working with management or Bill instead.
  • MT
    Makayla2007 Torres
    Dec 19, 2025
    5.0
    Very helpful Mia and Dion helped me change my phone plan helping me save money and get better service
  • BK
    Bruce Kaholo
    Dec 19, 2025
    5.0
    The service was fantastic they gote through fast awnserd all my questions and were helpfull really. Mia and dion
  • FR
    Felicia R
    Dec 1, 2025
    5.0
    Zach was absolutely amazing, informative and patient. Great customer service 👏
  • CG
    christina gonzales
    Nov 21, 2025
    5.0
    Nov 21 in today Sarah was very nice today friendly she made a sale very kind explained phone to me told me about deals offers the co worker gentleman was nice also didn't get his name so I just wanted to let co,pany know they have a friendly worker well trained in being polite and made a phone sale she did give me an area code number of 983 Denver Colorado's new I guess down road codes thank u Christine Elaine gonza;es englewood Colorado thank u

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services does Xfinity Store by Comcast Branded Partner in Sheridan offer?

They offer internet services, cable TV, home phone service, home security systems, and mobile phone solutions.

What are the operating hours of the Xfinity Store in Sheridan?

Monday, Tuesday, Thursday, Friday, and Saturday from 10:00 AM to 8:00 PM; Wednesday from 10:00 AM to 6:00 PM; Sunday from 11:00 AM to 5:00 PM.