Xfinity Store by Comcast Branded Partner

3.2
173 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Sheridan. Visit us today at 3820 Riverpoint Parkway, CO to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
3820 Riverpoint Parkway, Sheridan, CO
80110, United States

Hours

Reviews

3.2
173 reviews
5 stars
87
4 stars
7
3 stars
1
2 stars
5
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unhelpful staff and long wait times.

Sales Practices

Several reviews highlighted aggressive upselling tactics and unauthorized account changes, leading to frustration and distrust.

Technical Issues

Customers frequently experienced technical problems with services, including internet connectivity issues and incorrect billing.

Positive Experiences

Despite negative feedback, some customers praised specific employees for their helpfulness and professionalism.

Store Management

There were complaints about the lack of knowledge among staff and inadequate management support in resolving issues.
  • CG
    christina gonzales
    2 days ago
    5.0
    Nov 21 in today Sarah was very nice today friendly she made a sale very kind explained phone to me told me about deals offers the co worker gentleman was nice also didn't get his name so I just wanted to let co,pany know they have a friendly worker well trained in being polite and made a phone sale she did give me an area code number of 983 Denver Colorado's new I guess down road codes thank u Christine Elaine gonza;es englewood Colorado thank u
  • RR
    RM
    Oct 18, 2025
    1.0
    Super bad company their modem caught fire burning my aunts house.
  • CR
    Cesar Reyes
    Oct 5, 2025
    2.0
    Love Xfinity but the people at the store suck at costumer service, plain and simple.
  • MH
    Matt Henry
    Sep 20, 2025
    1.0
    If you need actual help with something, skip this store. All they care about is making money. My wife needed her new Pixel reactivated and they made her cry trying to get it done. On top of that, he tried to take her unlocked phone in the back out of her view. Think to yourself why that's a problem, ahem photo gallery. If you're not buying they're going to tell you to call customer service. On that note, if you're buying service for anything - these guys don't deserve your business. Go to a corporate owned store and do yourself a favor.
  • JJ
    juslaguyo
    Sep 9, 2025
    1.0
    We were assited by this customer service girl in store who had colored hair i think it was pink or red --- she did not know what she was doing and caused my phone to not have service/network for 3 days after telling us that it will be activated by 10pm that day. We still haven't transferred my line over so we're coming back. And if i see this girl again, i will tell her and whoever's in charge that she better just quit her job if she hates it. You should not be in customer service if you do not want to make an effort to equip yourself enough to help others better.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services does Xfinity Store by Comcast Branded Partner in Sheridan offer?

They offer internet services, cable TV, home phone service, home security systems, and mobile phone solutions.

What are the operating hours of the Xfinity Store in Sheridan?

Monday, Tuesday, Thursday, Friday, and Saturday from 10:00 AM to 8:00 PM; Wednesday from 10:00 AM to 6:00 PM; Sunday from 11:00 AM to 5:00 PM.