Xfinity Store by Comcast

3.4
187 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Parker. Visit us today at 18300 Cottonwood Dr, CO to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
18300 Cottonwood Dr, Parker, CO
80138, United States

Hours

Reviews

3.4
187 reviews
5 stars
101
4 stars
9
3 stars
5
2 stars
7
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for their helpfulness, while others are criticized for being rude and unhelpful.

Staff Knowledge

Several customers highlighted knowledgeable staff members who provided effective assistance, particularly mentioning individuals like Prescott and Connor.

Long Wait Times

Many reviews mention long wait times in-store, leading to frustration among customers.

Technical Issues

Customers frequently reported ongoing technical issues with internet and mobile services, leading to dissatisfaction with the overall service.

Store Environment

The store environment received mixed reviews, with some customers noting a lack of friendliness and engagement from staff.
  • GB
    Gideon Benjamin
    3 days ago
    4.0
    The employees here are fantastic. The store manager is 1st class. The parent company (Xfinity) sucks.... They've have my monthly bill screwed up for 3 months straight, and their phone bound customer service agents are extremely difficult to understand.
  • LC
    Legacy Roofs Colorado
    6 days ago
    1.0
    Xfinity sucks! All the way around! From their stores to their customer service to the billing department. They’ve billed me for 3 months after I cancelled the service and have now sent my account to collections. What a bunch of crooks !!
  • JP
    Jeff Pickering
    Dec 25, 2025
    5.0
    Was having trouble with their app changing my payment method. Staff was able to take a manual payment for me.
  • AB
    Andrew Bryan
    Dec 23, 2025
    1.0
    Don’t bother going to this location. Gentleman that was working there was completely rude and unfriendly. I asked him a simple question and he responded back with “I don’t know what you did that’s an Apple problem”. Unwilling to problem solve what I had asked he shut down from the beginning of our conversation and already knew he wasn’t willing to actually help me out. Now I’m left with the same issue and I don’t know how to get it resolved. Was hoping for better customer service but guess the Parker location doesn’t offer that
  • JB
    jeff baker
    Dec 4, 2025
    5.0
    Parker is the best Xfinity in the universe and Prescott runs a tight ship.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Parker offer?

Xfinity Store by Comcast offers internet services, cable TV, home phone service, home security systems, and mobile phone services in Parker, CO.

Where is Xfinity Store by Comcast located?

It is located at 18300 Cottonwood Dr, Suite 101, Parker, CO 80138, USA.