Xfinity Store by Comcast

3.4
180 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Parker. Visit us today at 18300 Cottonwood Dr, CO to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
18300 Cottonwood Dr, Parker, CO
80138, United States

Hours

Reviews

3.4
180 reviews
5 stars
98
4 stars
8
3 stars
5
2 stars
7
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received high praise for their helpfulness, while others were described as rude and unhelpful.

Staff Knowledge

Several customers highlighted knowledgeable staff members who provided effective assistance, particularly mentioning individuals like Prescott and Connor.

Long Wait Times

Customers frequently reported long wait times for service, leading to frustration during visits.

Inconsistent Experiences

Experiences varied significantly between different employees and locations, with some customers expressing satisfaction while others reported poor service.

Technical Issues

Many customers faced ongoing technical issues with internet and mobile services, leading to dissatisfaction with the overall service quality.
  • KH
    Karen Hernandez
    4 days ago
    1.0
    Watch out for restocking fee whether or not you open your phone. Who ever gets a iPhone 17 pro your welcome, i paid for it to be in stocked and to get delivered to the store lol.
  • AM
    Alaa Maher
    Nov 3, 2025
    1.0
    The service was so bad I had a really bad time the staff were annoying and kept on leaving bad overall
  • DB
    Darrell Black
    Nov 2, 2025
    4.0
    Staff friendly and very helpful. You can try and do it online but with automated attendant good luck!! You stand about zero chance of talking to a live human online for plan information or certainly technical support.
  • CF
    courtney forman
    Oct 21, 2025
    5.0
    Went in to upgrade 3 phones and Trevor was great. He worked efficiently. He was clear about our options and didn’t try to upsell us.
  • KB
    K B
    Oct 7, 2025
    1.0
    Came in to get help with an account and mobile lines, the associate was completely inept, and flat out lied. I don't know what kind of training or lack there of this individual went through but he needs to be retaught how to help customers. The crazy thing is I went to another store who had no problem completing the same tasks. If you have to go to Xfinity do yourself a favor and Dont go to this one.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Parker offer?

Xfinity Store by Comcast offers internet services, cable TV, home phone service, home security systems, and mobile phone services in Parker, CO.

Where is Xfinity Store by Comcast located?

It is located at 18300 Cottonwood Dr, Suite 101, Parker, CO 80138, USA.