Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Lakewood. Visit us today at 7400 W Alaska Dr, CO to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.3
960 reviews
5 stars
440
4 stars
106
3 stars
59
2 stars
45
1 star
310
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness and lack of helpfulness from staff.
Billing Issues
Numerous reviews highlighted problems with billing, including unexpected charges and difficulties in resolving billing disputes.
Staff Performance
While some employees received praise for their helpfulness and professionalism, others were criticized for being untrained and dismissive.
Long Wait Times
Customers frequently mentioned long wait times both in-store and on the phone, leading to frustration.
Overall Dissatisfaction
A significant number of reviews expressed overall dissatisfaction with Xfinity's services, recommending alternatives.
- AMAE MULLIN1 day ago4.0Had a bit of a wait it was a Saturday afternoon, but they were on the ball took care of what I needed to take care of quick and courteous I guess that's why you pay so much for their damn service and internet cuz holy crap we're thinking about changing because it's gotten so expensive
- KPKristy Paolucci6 days ago5.0Bryce truly went above and beyond to help me get set up with my new phone. Due to a technical issue on my end, we were in touch on and off for several days, and throughout the entire process he was nothing short of exceptional. He was patient, kind, informative, and incredibly thorough in answering all of my questions. I never once felt rushed or dismissed. 10/10 service. Thank you so much, Bryce!
- MCMark ChiappettiDec 28, 20251.0Complete scam, constantly increasing bill without any notification. 25.00 monthly payment was the last straw. They gave up 2136,00 to receive 2500.a year increased payment
- KMKaren McGrathDec 16, 20255.0Had a great experience just walking in the door, greeter was friendly and helpful. Not a long wait despite the number of people waiting. Henry was professional, patient and very pleasant to work with!
- JOJustin ODec 10, 20251.0Guy at the front desk was extremely rude and very condescending for someone who doesn’t know what they’re saying
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Lakewood offer?
Xfinity Store by Comcast in Lakewood offers cable TV, internet, home phone service, mobile phone service, home security systems, and business internet services.
Where is Xfinity Store by Comcast located in Lakewood?
It is located at 7400 W Alaska Dr, Lakewood, CO 80226, USA.
What are the operating hours of Xfinity Store by Comcast in Lakewood?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM. It is closed on November 27, 2025, for a holiday.
Are there any health and safety protocols in place at the Lakewood Xfinity Store?
Yes, professional cleaning and social distancing practices are implemented. Fully vaccinated customers do not have to wear a mask unless required by federal, state, or local mandates.
How can I contact the Xfinity Store by Comcast in Lakewood?
You can contact the store by phone at +1 800-934-6489 or visit their website at https://www.xfinity.com/local/co/lakewood/7400-w-alaska-dr.html.
Does Xfinity Store by Comcast have a mobile app?
Yes, Xfinity offers mobile apps available on Android via Google Play and iOS via the Apple App Store.
What nearby restaurants can I visit before or after shopping at the Lakewood Xfinity Store?
Nearby restaurants include The Rock Wood Fired Pizza, Yellowbelly, Birdcall, and Poke We, offering a variety of American, chicken, fast food, and Hawaiian cuisines.
What fitness centers are close to the Xfinity Store in Lakewood?
Nearby fitness centers include Pure Barre, CorePower Yoga, and F45 Training Belmar, where customers can enjoy workouts and classes.
Are there any nearby stores or shopping options near the Xfinity Store in Lakewood?
Yes, near the store you can find Nordstrom Rack for clothing and shoe shopping, Best Buy for electronics, and Whole Foods Market for groceries.
How can nearby transit or amenities help me when visiting Xfinity Store by Comcast in Lakewood?
Nearby places such as the Hyatt House Denver Lakewood Belmar hotel provide convenient accommodations, and access to local amenities including parks, coffee shops like Allegro Coffee Company, and coworking spaces like Office Evolution can enhance your visit.