Xfinity Store by Comcast

3.4
285 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Denver. Visit us today at 100 Detroit Street, CO to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
100 Detroit Street, Denver, CO
80206, United States

Hours

Reviews

3.4
285 reviews
5 stars
163
4 stars
7
3 stars
2
2 stars
10
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

In-store staff received praise for being helpful, friendly, and efficient, with specific mentions of employees like Kobe, Carlos, and Sam providing excellent service.

Long Wait Times

Many customers reported long wait times for service, both for appointments and walk-ins, leading to frustration.

Billing Issues

Numerous reviews highlighted problems with billing, including overcharges, difficulty in resolving issues, and lack of transparency.

Service Reliability

Customers expressed dissatisfaction with the reliability of internet service, citing frequent outages and poor performance.

Mixed Experiences

While some customers had positive experiences in-store, others reported significant frustrations with the overall company policies and customer service.
  • MM
    Milo Montoya
    Jan 4, 2026
    5.0
    Very clean, very professional setting and the gentleman who helped me had a nice demeanor and was well spoken
  • WT
    World traveler
    Jan 4, 2026
    5.0
    I am always satisfied with the service. Wonderful group of young people who are very cordial and hospitable. Genuinely real.
  • AG
    Alejandro Rojero Gonzalez
    Dec 25, 2025
    1.0
    Super mal servicio,te aren't chequeo de credito y aparte ni siquiera tienen los telefonos que uno quiere .Doberman revisar primero que si tienen los productos. En el servicio al cliente por telefono se escucha que no pineapple atencion se escucha que hay endan ascends trash cosas en la casa ...por lo que veo travajan desde casa
  • MM
    Michael MacLauchlan
    Dec 21, 2025
    4.0
    Reservations suggested particularly during the weekend
  • MT
    Mike Taylor
    Dec 7, 2025
    5.0
    Had an issue with a modem/router from Xfinity so I brought the current equipment in and they set me up with a new one in under 5 minutes. Quick and easy and the staff was friendly and helpful.

Frequently Asked Questions About Xfinity Store by Comcast

What internet services does Xfinity Store by Comcast provide in Denver?

Xfinity Store by Comcast offers various internet services including cable TV, home phone service, home security systems, and mobile phone services in Denver, CO.

Where is the Xfinity Store by Comcast located in Denver?

The Xfinity Store by Comcast is located at 100 Detroit Street, Suite 105, Denver, CO 80206.