Xfinity Store by Comcast

3.3
709 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Denver. Visit us today at 1390 S. Colorado Blvd., CO to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
1390 S. Colorado Blvd., Denver, CO
80222, United States

Hours

Reviews

3.3
709 reviews
5 stars
325
4 stars
75
3 stars
41
2 stars
27
1 star
241

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Brandon and JJ received high praise for their helpfulness and professionalism, others faced rude or unhelpful staff.

Billing Issues

Numerous customers reported problems with billing, including overcharges, hidden fees, and difficulties in resolving these issues.

Knowledge and Support

Some staff members were noted for their knowledge and ability to assist customers effectively, while others were criticized for being unhelpful or lacking product knowledge.

Store Experience

Experiences in-store varied widely, with some customers appreciating quick service and others facing long waits and unresolved issues.
  • CG
    christina gonzales
    5 days ago
    5.0
    Irving was very nice pleasant and helped me out I'm not computer savvy but he helped me get a cellphone thank u very much Irving they get pretty busy but hay thank u Christine Elaine gonzales Englewood colorado
  • DM
    Dylan Meredith
    Dec 20, 2025
    5.0
    JJ’s competence, professionalism, and service go above and beyond. I’m going to be honest, I came in fully expecting to cancel my mobile service (I have never had internet issues), but I left happier with a carrier than I’ve ever been. I had a terrible experience with telesales and Xfinity online reps (19 hours for one watch order to be reprocessed 3 times…still incorrectly). I walked in disgruntled and JJ instantly greeted me, read the room, understood the situation, and assured me with confidence we would get my issues resolved. He took two seconds to just look at the problem and knew the issue along with how to fix it. Competence. I work in the tech sector, and he taught me about a comms function I didn’t even know I had on my phone. Don’t waste your time and go anywhere else for your tech needs, I certainly won’t.
  • VD
    Vlad Dragomirov
    Dec 20, 2025
    1.0
    Worst customer service ever please choice another place or carrier. They will brush you with gold brush to become customer but later they will not help you with anything when you need assistance
  • GH
    Garrett Hacking
    Dec 19, 2025
    5.0
    I wish to express my gratitude to Zaid at this store. My wife and I finally got around to updating our iPhones. And it was a bit of a project because they were quite old smartphones. Zaid was super knowledgeable about offers and products and had our best interests in mind. He was very patient as well and again so knowledgeable - able to help us transfer our old phones to the new ones. Dedicated service and "clienteling" like that of Zaid is hard to find these days. He really puts a good face on Xfinity. We'll continue to use Xfinity for all our phone, internet and cable TV because we have a true professional in our corner!
  • AP
    Anthony Proctor
    Dec 13, 2025
    5.0
    My fiancé and I went into Xfinity to transfer our phones and upgrade, and Brandon made the entire experience incredible. We came in expecting a long and stressful process and left feeling confident, taken care of, and genuinely excited about our upgrades. Brandon went above and beyond to help us save money while still getting exactly what we wanted. He took the time to explain everything clearly, answered all our questions without rushing us, and made sure we were comfortable every step of the way. You can tell he truly cares about his customers and takes pride in doing things the right way. Outstanding customer service from start to finish. If you’re heading into Xfinity, do yourself a favor and ask for Brandon. He turned what could have been a headache into a great experience.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Denver offer?

Xfinity Store by Comcast provides internet services, cable TV, home phone service, mobile phone service, home security systems, and related telecommunications services in Denver, CO.

Where is the Xfinity Store by Comcast located in Denver?

The store is located at 1390 S. Colorado Blvd., Unit 180, Denver, CO 80222, USA.