Xfinity Store by Comcast

3.3
702 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Denver. Visit us today at 1390 S. Colorado Blvd., CO to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
1390 S. Colorado Blvd., Denver, CO
80222, United States

Hours

Reviews

3.3
702 reviews
5 stars
317
4 stars
75
3 stars
41
2 stars
27
1 star
242

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were reported as rude and unprofessional.

Efficiency

Many customers appreciated the quick and efficient service, often noting short wait times and prompt assistance.

Product Knowledge

Several reviews highlighted staff members' knowledge and ability to provide helpful information about products and services.

Service Issues

Numerous complaints about service reliability, including billing issues and internet outages, indicating a need for improvement in service quality.

Store Experience

The store environment received positive feedback for being clean and well-staffed, although some customers experienced long waits.
  • HB
    Heller Bates
    4 days ago
    5.0
    I had just gotten a new phone and had some questions. I was lucky enough to have Jairo help me. He really went above and beyond to help and answer any questions. I will definitely come back and ask for him and you should too!!
  • CM
    C M
    5 days ago
    1.0
    Manager refused to help in any way. Account was just stuck for credit verification and just sent me on my way and make me feel like an idiot. All he had to do was submit paperwork to soft credit check and made me feel like an inconvenience. Drove 35 mins for a place that had phones in stock. Awesome
  • MF
    M F
    6 days ago
    1.0
    Terribly unknowledgeable staff. If you have an android phone, do not go here for help. 7 people on staff, and none knew how to use an android, or help with parental controls.
  • DD
    David
    Nov 5, 2025
    1.0
    The manager had no interest in helping me pick out a phone. The salesman work on commission and seemed very uninterested in helping customers. I needed to exchange my Internet modem and one of the salesman was able to do that pretty quickly. My wife had a lot of billing and equipment issues which could not be resolved over the phone and the store was also having a lot of trouble resolving those problems. She was there for hours and they did not resolve all of her issues with her account. The store is primarily a retail center for selling phones and associated equipment.
  • RM
    Rasheed M
    Nov 3, 2025
    1.0
    Xfinity is horrible service provider, but this store is beyond horrible, I visited the store today and I experienced the worst customer service ever by employee Irvin, so rude and stubborn, would not listen. I'm canceling all my lines and taking my business somewhere else.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Denver offer?

Xfinity Store by Comcast provides internet services, cable TV, home phone service, mobile phone service, home security systems, and related telecommunications services in Denver, CO.

Where is the Xfinity Store by Comcast located in Denver?

The store is located at 1390 S. Colorado Blvd., Unit 180, Denver, CO 80222, USA.