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Xfinity provides internet services in Brighton. Visit us today at 2343 Prairie Center Parkway, CO to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
While some employees received praise for their helpfulness, many customers reported rude and unprofessional behavior from staff, leading to a negative overall perception of customer service.
Internet Reliability
Numerous reviews highlighted frequent internet outages and poor connectivity, significantly impacting customers' ability to work from home.
Billing Issues
Customers expressed frustration over unexpected charges, billing errors, and lack of transparency regarding fees, leading to dissatisfaction with the company's billing practices.
Store Experience
In-store experiences varied, with some customers reporting quick and efficient service, while others faced long wait times and unhelpful staff.
Employee Recognition
Certain employees, particularly Carter and Jesus, were frequently mentioned positively for their exceptional service, indicating that individual staff members can significantly enhance customer experiences.
AC
Angela Cooper
2 days ago
5.0
Never a long wait. Everyone super helpful.
OA
Oscar Almeida
Nov 14, 2025
5.0
The service is top!
GP
Glizzy Proxy
Nov 13, 2025
1.0
have to wait one month+ for a new phone
LB
Laurie Baker
Nov 10, 2025
5.0
April and Carter were a huge help! They both were extremely professional and knowledgeable. Definitely great customer service from both.
BR
Brad Reints
Oct 31, 2025
2.0
Get it together Xfinity!!! I used to be a big advocate for them but they have had so many outages in Brighton recently, it’s ridiculous. For a person who works part time from home, it affects me greatly when my internet randomly just drops off for 4 hours at a time. They literally strip me from being able to work and it happens at least once a month. It’s happened twice just this week! You guys suck!! I pay for a GB speed and I don’t get it either! Highly recommend going Allo or CenturyLink Fiber here locally if you can, I’ve heard much better things and their local service is better!
Frequently Asked Questions About Xfinity Store by Comcast
What services does the Xfinity Store by Comcast in Brighton offer?
The Xfinity Store by Comcast in Brighton offers services including internet, cable TV, home phone, mobile phone services, home security systems, and business internet service.
Where is the Xfinity Store by Comcast located in Brighton?
It is located at 2343 Prairie Center Parkway, Brighton, CO 80601, USA.
What are the operating hours of the Xfinity Store by Comcast in Brighton?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM. It is closed on November 27, 2025, for a holiday.
What health and safety measures are in place at the Xfinity Store by Comcast in Brighton?
The store follows professional cleaning and social distancing practices. Fully vaccinated customers are not required to wear a mask unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store by Comcast in Brighton?
You can reach the store by phone at +1 800-934-6489 or visit their website at https://www.xfinity.com/local/co/brighton/2343-prairie-center-parkway.html.
Are there any mobile phone stores near the Xfinity Store by Comcast in Brighton?
Yes, nearby mobile phone stores include Titan Mobile, T-Mobile Authorized Retailer, T-Mobile, Verizon, and the AT&T Store, which can help you explore additional mobile service options.
What dining options are available near the Xfinity Store by Comcast in Brighton?
Nearby dining options include Heidi's Brooklyn Deli Brighton, Happy Lemon Brighton, Crumbl Cookies, Crumbl - Brighton bakery, Smoothie King, Subway, and Quiznos, where customers can enjoy meals or snacks before or after their visit.
What other services and stores are located near the Xfinity Store by Comcast in Brighton?
Nearby services include Kids City Dental & Braces, Prairie Center Dental Care, H&R Block for financial services, and beauty salons like Sport Clips Haircuts, Rize Salon, A Salon, and Benefit Cosmetics BrowBar.
Can I find fitness and wellness centers near the Xfinity Store by Comcast in Brighton?
Yes, SOFX: Soulonfirexercise yoga studio and gym is located nearby to support your fitness and wellness needs.
Does the Xfinity Store by Comcast in Brighton have an app for easy management of services?
Yes, Xfinity offers apps for both Android and iOS devices to manage your services conveniently.