Xfinity Store by Comcast

3.2
230 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Brighton. Visit us today at 2343 Prairie Center Parkway, CO to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
2343 Prairie Center Parkway, Brighton, CO
80601, United States

Hours

Reviews

3.2
230 reviews
5 stars
101
4 stars
20
3 stars
16
2 stars
14
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees received praise for their helpfulness, many customers reported rude and unprofessional behavior from staff, leading to a negative overall perception of customer service.

Internet Reliability

Numerous reviews highlighted frequent internet outages and poor connectivity, significantly impacting customers' ability to work from home.

Billing Issues

Customers expressed frustration over unexpected charges, billing errors, and lack of transparency regarding fees, leading to dissatisfaction with the company's billing practices.

Store Experience

In-store experiences varied, with some customers reporting quick and efficient service, while others faced long wait times and unhelpful staff.

Employee Recognition

Certain employees, particularly Carter and Jesus, were frequently mentioned positively for their exceptional service, indicating that individual staff members can significantly enhance customer experiences.
  • AC
    Angela Cooper
    2 days ago
    5.0
    Never a long wait. Everyone super helpful.
  • OA
    Oscar Almeida
    Nov 14, 2025
    5.0
    The service is top!
  • GP
    Glizzy Proxy
    Nov 13, 2025
    1.0
    have to wait one month+ for a new phone
  • LB
    Laurie Baker
    Nov 10, 2025
    5.0
    April and Carter were a huge help! They both were extremely professional and knowledgeable. Definitely great customer service from both.
  • BR
    Brad Reints
    Oct 31, 2025
    2.0
    Get it together Xfinity!!! I used to be a big advocate for them but they have had so many outages in Brighton recently, it’s ridiculous. For a person who works part time from home, it affects me greatly when my internet randomly just drops off for 4 hours at a time. They literally strip me from being able to work and it happens at least once a month. It’s happened twice just this week! You guys suck!! I pay for a GB speed and I don’t get it either! Highly recommend going Allo or CenturyLink Fiber here locally if you can, I’ve heard much better things and their local service is better!

Frequently Asked Questions About Xfinity Store by Comcast

What services does the Xfinity Store by Comcast in Brighton offer?

The Xfinity Store by Comcast in Brighton offers services including internet, cable TV, home phone, mobile phone services, home security systems, and business internet service.

Where is the Xfinity Store by Comcast located in Brighton?

It is located at 2343 Prairie Center Parkway, Brighton, CO 80601, USA.