Xfinity Store by Comcast

3.2
235 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Brighton. Visit us today at 2343 Prairie Center Parkway, CO to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
2343 Prairie Center Parkway, Brighton, CO
80601, United States

Hours

Reviews

3.2
235 reviews
5 stars
104
4 stars
20
3 stars
16
2 stars
14
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being rude and unprofessional.

Service Reliability

Frequent complaints about internet outages and poor service reliability, with customers expressing frustration over inconsistent connectivity.

Sales Practices

Concerns about misleading sales practices and unfulfilled promises, leading to customer dissatisfaction and financial issues.

Store Experience

In-store experiences varied; some customers reported quick and efficient service, while others faced long wait times and unhelpful staff.
  • CB
    CajunBayou Beauty
    4 days ago
    5.0
    Carter Otis really helped me and I’m grateful for him helping me get rid of features I didn’t need to lower my bill each month. Wonderful experience thanks bud!
  • CA
    Cesar Hemi Andrade
    Dec 17, 2025
    1.0
    We were victims of fraudulent misrepresentation. Representatives of Xfinity Mobile induced us to switch from Verizon by making false promises, including phone credits and full payoff of our existing Verizon devices. These representations were material to our decision to switch and were never honored. As a direct result of their failure to comply with what was promised, our Verizon account was sent to collections, causing financial and credit damage. Furthermore, they explicitly stated they would cover the payments for nearly six months and are now refusing to assume responsibility. Had Xfinity Mobile been truthful and transparent from the beginning, we would have paid the remaining balance ourselves and avoided this situation entirely. This conduct constitutes a serious breach of trust and appears to be deceptive and unethical business practices. We are requesting immediate resolution and accountability for the damages caused.
  • UM
    Unity MonDragon
    Nov 30, 2025
    1.0
    The customer service was terrible
  • SS
    stay
    Nov 29, 2025
    5.0
    Great prices and wonderful customer service! Zeus is very helpful and professional!
  • AA
    awura adwoa
    Nov 24, 2025
    5.0
    Nice costumer service, beautiful place. Cheaper prices.

Frequently Asked Questions About Xfinity Store by Comcast

What services does the Xfinity Store by Comcast in Brighton offer?

The Xfinity Store by Comcast in Brighton offers services including internet, cable TV, home phone, mobile phone services, home security systems, and business internet service.

Where is the Xfinity Store by Comcast located in Brighton?

It is located at 2343 Prairie Center Parkway, Brighton, CO 80601, USA.