Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Yuba City. Visit us today at 1070 Harter Parkway, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.3
189 reviews
5 stars
87
4 stars
16
3 stars
11
2 stars
15
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing unhelpful staff, long wait times, and unresolved issues.
Billing Issues
Numerous reviews highlighted problems with billing, including unexpected charges, difficulty in resolving billing disputes, and lack of transparency.
Internet Reliability
Customers frequently complained about unreliable internet service, including slow speeds and frequent outages.
Staff Competence
While some staff members received praise for their helpfulness, others were described as rude or incompetent, leading to frustration among customers.
Store Experience
The in-store experience varied, with some customers noting cleanliness and organization, while others reported disorganization and long wait times.
- TMT MeisterNov 16, 20255.0Great customer service! Super friendly
- JOJEFFREY OLSONNov 7, 20255.0James the manager is legendary and Gavin was an absolute wizard with helping us and getting us the equipment! Both superstars!
- HHHaris Ahmadxai (Harry)Oct 26, 20251.0These guys are a total scam, they ripped me off my 600$ credit just because their staff member (Conner) made a mistake and realized it later and for the trade in they ripped me off for a total of 600$ while I should have got the credit of 1100$. If you want to get scammed and get assisted by unprofessional, unethical staff then feel free to visit this store.
- SHStephen HornyakOct 25, 20252.0When I moved I had to pay $110 to drop off contract; huge waste of money. The download speed was good but upload mediocre. Finally the internet would be down randomly which can be frustrating. Additionally this ISP tries to enforce a data cap even though Net Neutrality exists in CA.
- JJjose jacoboOct 12, 20251.0Extremely Frustrating Experience – Still Unresolved I’ve had one of the worst customer service experiences with Xfinity Mobile. In August, I went into the store to upgrade my phone and get an Ultra Watch. After waiting a week for the watch to arrive, they sent me the wrong color. I went back to exchange it, and the correct one was mailed to me. Even though I returned the wrong watch, Xfinity still charged me $857 for it. I called customer service multiple times, and the reps I spoke with were unhelpful, kept me on hold, and didn’t seem to understand the issue. After two weeks, I finally got a refund — only to have my account later show a -$900 balance again. When I went back to the store, the manager blamed me for the issue and said there was nothing he could do, suggesting I just return the other watch. I did — and now I have no watch, my account still shows a $900 charge, and I can’t upgrade or buy a new device because of Xfinity’s mistake. The call center and store management just go in circles — no one takes ownership, and nothing ever gets resolved. This has been a complete mess from start to finish. I expected much better from a company like Xfinity.
Frequently Asked Questions About Xfinity Store by Comcast
What are the main services offered at the Xfinity Store by Comcast in Yuba City?
The Xfinity Store offers cable TV, internet, home phone service, home security systems, and mobile phone services.
Where is the Xfinity Store by Comcast located in Yuba City?
It is located at 1070 Harter Parkway, Suite 101, in the Yuba City Marketplace, Yuba City, CA 95993.
What are the store hours for the Xfinity Store by Comcast in Yuba City?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
What COVID-19 safety measures are in place at the Xfinity Store in Yuba City?
The store enforces professional cleaning and social distancing. Fully vaccinated customers do not need to wear a mask unless required by law.
How can I contact the Xfinity Store by Comcast in Yuba City?
You can reach the store by calling +1 800-934-6489 or visiting their website at https://www.xfinity.com/local/ca/yuba-city/1070-harter-parkway.html.
Does the Xfinity Store offer online resources or apps?
Yes, Xfinity offers apps for both Android and iOS devices to manage services conveniently.
What notable nearby stores can I visit while at the Yuba City Marketplace where Xfinity Store is located?
Nearby stores include Verizon, GameStop, Payless ShoeSource, Great Clips, and Ulta Beauty, offering a variety of shopping and service options.
Are there nearby mobile phone stores close to the Xfinity Store in Yuba City?
Yes, nearby mobile phone stores include Verizon and Victra — Verizon Authorized Retailer, providing additional options for mobile devices and accessories.
What dining options are available near the Xfinity Store in Yuba City Marketplace?
Nearby dining options include Jersey Mike's Subs, Costa Vida Fresh Mexican Grill, Del Taco, Buffalo Wild Wings, and McDonald's for a range of fast food and casual meals.
How does the Xfinity Mobile network in Yuba City stand out?
Xfinity Mobile combines America's largest, most reliable 4G LTE network with the most nationwide hotspots for superior coverage and speed.