Business Details
About
Business Internet Service
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Westlake Village or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Verizon Business Services
121 S Westlake Blvd, Westlake Village, CA
91362, United States
Hours
Reviews
3.7
6 reviews
5 stars
3
4 stars
1
3 stars0
2 stars
1
1 star
1
- FSFrom Insanity To SerenityNov 16, 20255.0Michael is incredibly knowledgeable and helpful! It was impressive how quickly he was able to assist me and walked me through everything. I hope Michael gets the recognition he deserves for his 5 Star service ⭐️⭐️⭐️⭐️⭐️ Also there were many staff in store, based on previous reviews I was worried about long waits but Michael was at the front waiting to help.
- JQJanet QJan 1, 20255.0Outstanding service at the Verizon store in Westlake Village! The team is exceptional—patient, calm, and incredibly helpful. A special shout-out to Christian, who went above and beyond with his knowledgeable approach, finding effective solutions while maintaining a calm and professional demeanor. Highly recommend this location for anyone needing top-notch assistance!
- FNfernando nocedalJan 12, 20244.0Good service. Lots of monitors to watch your game
- CCcharles coffeyJun 21, 20231.0This store doesn’t even have a number to call to check on a product. What a hassle. So i called another store and they got my business. Do better!
- ASAllan SchwartzJan 4, 20232.0Way under staffed. Maybe Verizon is losing money and can't afford to hire. I'm sure Verizon has some attorney contrived excuse excuse. The majority of the staff is very knowledgeable and helpful once you get their attention. That's where the problem is. When I was in there today with an appointment set in advance and the person that I was supposed to work with was busy with the person before me. I had to wait. Not a big deal except that the person who checked me in said he would get someone else if the person that I had the appointment with wasn't free soon. Shortly after that, I noticed one employee slowly strolling through the room as if the most important thing he could do was stroll. He would do that every 5 minutes for a few seconds or so and then disappear. This happened for about 25 minutes. I finally got fed up watching the official stroller do nothing but try and look important as he strolled. By that time, I re-approached mister checker in, and reminded him that it had been almost 30 minutes and I was about to leave. He seemed to wake up then and said he would check and see if my guy was almost done. Really??? The whole 25 minutes I had been waiting he checked in two or MAYBE three people. He wasn't worn out. At exactly 29 minutes of my wait time, my guy finally showed up. It took another 25 minutes to conclude my business. But being understaffed with people who really weren't concerned or even "conscious" was not what I would ever call customer service. I hope Verizon is proud.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 121 S Westlake Blvd?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 121 S Westlake Blvd?
Primary Contacts, Administrators, or users with View and Pay access can make payments on up to 10 accounts simultaneously via My Business Wireless when logged in.
How do I access and manage my Verizon Business account online?
Use My Business portal to shop, activate new devices, make payments, view user details, and monitor data usage for your Verizon wireless services.
What is the maximum number of lines allowed on a Verizon business plan?
You can purchase up to 9 lines with the Verizon business plan. More details are available on the Devices and Plans page.
What phone number do I call to reach Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon offer business landline phone service?
Yes, Verizon offers business phone service with unlimited nationwide calling through Preferred Voice. Availability and plans can be explored directly.
What are the store hours for Verizon Business Services at 121 S Westlake Blvd?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones and devices are available at Verizon Business Services in Westlake Village?
Verizon Business offers leading brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Business Services offer in-store pickup and delivery options?
Yes, the store provides in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What nearby dining options are available around Verizon Business Services where customers can visit before or after their appointment?
Customers can enjoy nearby eateries such as Corner Bakery, Starbucks, Sharky's Woodfired Mexican Grill, Yogurtland Westlake Village, and Starbucks Westlake & Thousand Oaks Deaf Nights.
Are there useful nearby services for customers visiting Verizon Business Services at Westlake Village?
Yes, customers can access nearby services like KeyMe Locksmiths for lock needs, Premier America Credit Union and TD Ameritrade for financial services, and RushMyPassport in FedEx Office for passport and visa services.