Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Visalia. Visit us today at 4147 S Mooney Blvd, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were reported as rude or unhelpful.
Billing Issues
Numerous complaints about billing errors, unexpected charges, and difficulties in resolving payment issues.
Service Reliability
Frequent reports of service outages and connectivity issues, leading to customer dissatisfaction.
Store Experience
Positive experiences reported in-store with quick service and knowledgeable staff, contrasting with negative experiences with phone and online support.
Promotions and Pricing
Customers expressed frustration over promotional deals favoring new customers over long-term ones, leading to perceptions of unfair pricing.
No direct phone line, that's already a bad first impression. Then they copy the way phone stores operate.
FA
Frank Arias
Oct 17, 2025
5.0
Brain and Ren where very helpful, helped me out very quickly. If you need anything ask for either one of them.
JB
joe blow
Sep 29, 2025
1.0
Went to pay my bill this month, they say I’m 2 months past due, when the company won’t let you be more than a month late…How does this work??… They were wanting 3 months worth of money??
DS
Dianne Stevenson
Sep 8, 2025
5.0
They we're very helpful, worth the drive, website always down, & people on phone are not usually helpful. In my experience the people in the office are always very nice & helpful. Dianne Stevenson